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"Is clean employee are friendly " More

By a verified traveler on Sun 17 Sep 2023

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Hotel Description

3.5-star adults-only hotel near Lake Wallenpaupack

In Lakeville

At this Lakeville hotel, you'll be within half a mile (1 km) of Lake Wallenpaupack and 6 miles (10 km) of Shuman Point Hiking Trail. Soarin Eagle Rail Tours is within 9 miles (15 km) and Dorflinger Glass Museum is within 16 miles (25 km).

Full-service spa, dining

A full-service spa, 2 outdoor pools, and an indoor pool are all featured at this smoke-free hotel. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas. There's a restaurant and a poolside bar for dining and drinks, and also a gym on site.

Cove Harbour

Bed Count 1 King Bed Maximum Occupancy 2 Max
$196* Per night/room Oct 5 - Oct 6

Juliette Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Harbour Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Garden of Eden Apple

Bed Count 1 King Bed Maximum Occupancy 2 Max

Champagne Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cove Haven Resort ratings based on 23 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Cove Haven Resort

Everyone (12) Couples (9) Family (2)
5 out of 5
Is clean employee are friendly

Posted by on Sep 17, 2023

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Comment from Hotel Management

Sep 19, 2023 by General Manager

Hello Kenny,Thank you for letting us know how much you enjoyed your stay at Cove Haven Resort. It's wonderful to see that you liked our friendly guest service and that your room was clean. Please come back and see us again soon. Warm Regards,Cove Haven Management Team

5 out of 5

Posted by on Aug 13, 2023

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5 out of 5
ALL IS WELL

Posted by on Jul 6, 2023

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Comment from Hotel Management

Jul 10, 2023 by General Manager

Hi Troy,Thank you for choosing Cove Haven Resort. It was a pleasure to host you during your recent visit to the beautiful and scenic Pocono Mountains. We are delighted to hear you had a wonderful experience with us, and we hope you will consider staying with us again the next time you are in the area.Warm Regards,Cove Haven Management Team

5 out of 5
The Heart-Shaped Whirlpool, In-Suite Swimming Pool and Sauna are fantastic. The staff were all professional, polite and helpful during our stay. Look forward to our next visit.

Posted by , from Westampton on Nov 9, 2022

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Comment from Hotel Management

Nov 12, 2022 by General Manager

Hi William,Thanks for planning a getaway to Cove Haven Resort. Our team is pleased our romantic, one-of-a-kind suites were just what you were looking for. We'll see you again soon in the beautiful Pocono Mountains!

3 out of 5
The deer are so friendly they come right up and eat outta your hands the only problem was pay 80 dollars for dinner package and it’s nothing I could eat and they couldn’t accommodate me with another choice had to get a refund for dinner package and eat elsewhere

Posted by on May 1, 2022

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Comment from Hotel Management

May 3, 2022 by General Manager

Hi Jennifer, The deer are definitely a special part of a visit with us, and we love to see that you were fawnd 🦌 of them. However, we apologize for the issue you had with the dinner package. As we work to ensure that all amenities offered are inclusive, please reach out and let us know what selections you would be able to enjoy. Thank you for bringing this to our attention. Nevertheless, we hope you had an amazing experience overall. Come back and stay with us again soon.

4 out of 5
Ok

Posted by on Apr 18, 2022

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Comment from Hotel Management

May 2, 2022 by General Manager

Hi Noura, Thank you for taking a moment to review your stay at Cove Haven Resort. It was an honor to welcome you to the beautiful Pocono Mountains, and we trust you liked our incredibly fun suites! We hope to have the pleasure of hosting you again!

4 out of 5

Posted by on Mar 27, 2022

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5 out of 5
We got in the jetted bath tub before bed and in the morning we notice an onion peel floating in it

Posted by on Feb 28, 2022

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Comment from Hotel Management

Mar 2, 2022 by General Manager

Hi Jesse, Thank you for sharing your experience with us. We strive to keep our unique suites clean and tidy, and we apologize for the issue with your bathtub. Rest assured, we'll refocus our efforts in this area. Despite this, we hope you enjoyed our fun resort activities and relaxing atmosphere in the scenic Pocono Mountains. Our team hopes to have the pleasure of seeing you again.

4 out of 5
Staff is super friendly, room was clean and big, bed was very comfortable. Enjoyed their buffet breakfast and had one dinner there food was good, fresh. Room is dated, shower door was broken, towel rack was broken

Posted by on Oct 11, 2021

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Comment from Hotel Management

Oct 13, 2021 by General Manager

Hi Ivonne, It was an honor welcoming you to Cove Haven Resort, and we are delighted to see you enjoyed your time with us. We take pride in our spacious rooms, attentive staff, and delicious dining options, so we appreciate you taking the time to highlight them! Your feedback has been passed along to our Maintenance Manager, who will be ensuring the issues you have mentioned are dealt with immediately. We hope you will give us another chance to earn your five-star rating the next time you find yourself in the area!

2 out of 5
The check in staff was nice. But check In is 330pm, they started to list amenities and activities but all but one thing ended between 4-5pm, so other than a below average trivia thing there was zero to do unless you booked for two days. At $524 for One weekday night that would have been Ridiculous. The room was outdated and had a horrible musty odor that we couldn’t get out of our clothes, the hot tub was dirty and the bottom was old rust stained concrete. Ceiling trim was streaked with rust too. I’ve never complained about a place before. For that kind of money I expected at least cleanliness.

Posted by on Jul 17, 2021

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Comment from Hotel Management

Jul 20, 2021 by General Manager

Thank you for choosing to stay with us and for your review. We want every stay to be perfect, and we encourage our guests to notify us of any issues they encounter so we may have the opportunity to find a solution for them right away. We apologize that our accommodations did not meet all of your expectations and are sorry to hear about the inconvenience you experienced with the timing of our activities on the day of your check-in. It is great, however, that you enjoyed our friendly staff. Please come back and stay with us again so we have the opportunity to provide you with the stay you expected and deserve.

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • Basic alcoholic beverages not included
  • Tennis included
  • Volleyball included
  • Bicycling included
  • Miniature golf included
  • Activities/services from independent operators not included
  • Room service during certain hours
  • Buffet-style meals included
  • A la carte dining included
  • Minibar not included
  • Local non-alcoholic beverages and soft drinks included
  • Surcharge for room service

Property Features

Cove Haven Resort offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. A seasonal outdoor pool, a spa tub, and a fitness center are also featured at Cove Haven Resort. Self parking is free. This 3.5-star Lakeville hotel is smoke free.

  • 203 guestrooms or units
  • 2 bars or lounges
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Cove Haven Resort offers 203 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Colosseum Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Spooner's Cafe - This café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor tennis court and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Free bicycles on site
  • Golf driving range on site
  • Miniature golf on site
  • Snowshoeing on site
  • Boat on site
  • Hiking/biking trails on site
  • Mountain biking nearby
  • Archery on site
  • Downhill skiing nearby
  • Horse riding nearby
  • Racquetball/squash on site
  • Rafting nearby
  • Ski lessons available nearby
  • Basketball on site
  • Pedal boat on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Bowling alley on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Prenatal massage
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Cove Haven
  • Cove Haven All Inclusive
  • Cove Haven Lakeville
  • Cove Haven Resort
  • Cove Haven Resort All Inclusive
  • Cove Haven Resort All Inclusive Lakeville
  • Caesars Cove Haven Poconos Lakeville
  • Cove Haven Hotel Lakeville
  • Cove Haven Resort Lakeville
  • Cove Haven Resort Hotel
  • Cove Haven Resort Lakeville
  • Cove Haven Resort Hotel Lakeville

You should know

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.