Eden Resort and Suites, BW Premier Collection, Lancaster: 2019 Room Prices & Reviews

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

$99* Per night/room Oct 27 - Oct 28

Standard Villa, 2 Bedrooms, Non Smoking, Kitchen (with Sofabed)

Bed Count 2 Twin Beds Maximum Occupancy 8 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Villa, Accessible, Non Smoking (with Sofabed)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Refrigerator, Poolside (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Villa, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Standard Villa, Non Smoking, Kitchen (with Sofabed)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Standard Villa, 2 Bedrooms, Non Smoking, Kitchen (with Sofabed;Bunk beds)

Bed Count 2 Twin Beds Maximum Occupancy 8 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Fireplace (Bunk beds)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Suite, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Non Smoking, Kitchen (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 8 Max

See all rooms (27)

Eden Resort and Suites, BW Premier Collection ratings based on 47 Verified Reviews

Review Summary

4.4 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for Eden Resort and Suites, BW Premier Collection

2 out of 5

Room not ready when we arrived at 4pm for check in! Was told at 6pm that room I booked originally not available and given smaller room!

Posted by a verified traveler on Jul 31, 2019

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Comment from Hotel Management

Aug 2, 2019 by Greg G General Manager

Thank you for taking the time to write a review about your recent visit to the Eden Resort & Suites. Our goal is to meet and exceed our guest’s expectations regarding every aspect of their stay. Obviously, we fell short of this goal during your recent visit and for this I apologize. The hotels team is dedicated to helping make your stay excellent in every way and if there is anything that needs to be addressed during your stay please make us aware of it and we will resolve the matter immediately. We hope to have the opportunity to regain your trust on a future visit

5 out of 5

Posted by a verified traveler on Jul 8, 2019

Jul 12, 2019 by Hotel Management

5 out of 5 stars? Thank you! We greatly appreciate you choosing the Eden Resort & Suites for your travel needs and welcome you back anytime!

The price Travelocity quoted was lower than what I was charged. I will call to dispute.

Posted by a verified traveler on Jun 17, 2019

Jun 21, 2019 by Hotel Management

We are sorry to hear that. Please let us know if there's anything we can do to help. Thank you!

Wonderful stay! The only drawback to our stay was a wedding reception with loud music in the courtyard until 9 p.m. Otherwise great venue!

Posted by a verified traveler on Jun 10, 2019

Thank you for the review! We do apologize about the noise from the wedding - we host events from time to time that can be a little louder than others. So happy to see you still had a great stay :)

3 out of 5

Parking was ridiculous. And while our room and the hotel overall looked great, the walls are paper thin and the floor in the room above squeaked with every step the people up there took. Staff at check in and out were super, and while the GM ultimately made good on our issue by adjusting our bill, he definitely did NOT take a “customer is always right” tone and was borderline rude.

Posted by Elroy, from Not Lancaster on May 12, 2019

May 14, 2019 by Hotel Management

Hi Elroy, we apologize your most recent visit did not live up to your expectations. Parking can be an issue at times since we host so many events and weddings - so we apologize for that. We will pass your message along to management. Thank you.

We have stayed before at this property and have always had a nice clean, comfortable room. The staff is friendly and helpful. Did not use any of the hotels amenities.

Posted by AnnMarie, from Mansfield, Pa on Nov 16, 2018

Jan 12, 2019 by Greg G

Thank you for posting your review of the Eden Resort and Suites. . We take great pride in delivering friendly, professional service to all our guests, so we especially appreciate your complimentary remarks for our associates. We are also happy that you loved your accommodations. We hope to see you again soon.

We were very pleased with our room. Everything at the hotel was handled efficiently.

Posted by a verified traveler on Jun 10, 2018

Jun 18, 2018 by Greg G

Thank you for sharing your experience with other travelers! Your recommendation is truly appreciated, and we look forward to seeing you on your next trip to the area.

Suites without any compromises

Pros: It meet or exceeded my expectations.

Cons: nothing

Location: The food in Lancaster PA area is excellent and people are very friendly.

The rooms I occupied were two suites. Each suite had two bedrooms (two full size beds in one room and a full size bed in the other room) with a connecting room that had a countertop with a sink, microwave, refrigerator, and a coffeemaker. There were televisions in both bedrooms. The food from room service was excellent and the price was quite reasonable. The furniture and the bedding appeared as good as new. The beds were very comfortable to me. I used the indoor pool and whirlpool bath and enjoyed both. The hotel staff was very friendly and cooperative. I requested and was allowed to checkout 90 minutes after the normal checkout time. I have nothing but good things to say about my stay at this Resort and Suites.

Posted by Travel Mark, from Bel Air MD on Apr 28, 2018

May 3, 2018 by Greg G General Manager

I would like to personally thank you for sharing your experience. at the Eden Resort. Your kind description as to what one can expect when visiting the Eden Resort and Suites is highly appreciated. I was also pleased to read that you found your room very comfortable.and spacious . Please be assured that we value your time to post your review and we look forward to the opportunity of welcoming you back to the Eden Resort when your travels bring you back to Lancaster PA...

Incredible

Everything exceeded our high expectations! We were very pleased!

Posted by Sarah, from Rochester NY on Oct 8, 2017

Oct 26, 2017 by Mark Clossey, GM

Hospitality was our opportunity to extend heartfelt service and a caring attitude. Thank you most of all for choosing the Eden Resort and being our guest. Warm Regards, Mark Clossey, GM

My 2 year old boy loved staying here

The first time traveling to Lancaster and glad I chose this hotel. Great location close to everything. Great amenity. My 2 year old boy loved the pool, playground, basketball court and putting green. The Sheetz on site was also very convenient for quick breakfast and late night snacks. The hotel staff was very nice. Great value. We will definitely come back.

Posted by Kay, from Alexandria, VA on Jun 12, 2017

Jun 15, 2017 by Mark Closssey, GM

Dear Kay, I was delighted to read how much you enjoyed your stay. Thank you for highlighting the many Eden Resort anmenities your family enjoyed, We look forward to seeing you again sometime soon. Thank you for your business and the opportunity to be of service. Kind Regards, Mark Clossey, GM

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Points Of Interest

Hotel Description

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

Standard Villa, 2 Bedrooms, Non Smoking, Kitchen (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Oversized Room)

Standard Villa, Accessible, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Refrigerator, Poolside (Oversized Room)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Eden Resort and Suites, BW Premier Collection ratings based on 47 Verified Reviews

Guest reviews for Eden Resort and Suites, BW Premier Collection

Suites without any compromises

Incredible

My 2 year old boy loved staying here

About the Eden Resort and Suites, BW Premier Collection

Property Features

Family Friendly Amenities

Internet

Parking

Transport

Room Amenities

Food & Drink

Nearby Activities

Accessibility

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Check-in

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Children and extra beds

Pets

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