"Excellent pool and lodging Did not have a good experience at the Arthur’s restaurant " More
In suburbs
Within 6 miles (10 km) of this Lancaster hotel, you'll find Franklin & Marshall College and Tanger Outlets Lancaster. Dutch Wonderland is within 6 miles (10 km) and American Music Theatre Lancaster is within 9 miles (15 km).
Renovated in 2019
This traditional hotel includes 2 restaurants, an indoor pool, and a 24-hour gym. Bring the family and enjoy the children's pool, playground, and arcade/game room. Enjoy the seasonal outdoor pool and perks like free self parking and a free airport shuttle.
May 1, 2022 by Eden Resort Team
Natalie, thank you for the 5 rating. We're glad to hear that you would gladly stay here again. We appreciate your comments about all that you enjoyed during your stay and your feedback on how we can improve. We hope that you will visit us again soon. -Eden Resort Team
Mar 12, 2020 by Maria-José Tennison, General Manager
Thank you for the 5 rating. We hope that you can return for another visit soon. - Maria-José Tennison, General Manager
Jan 24, 2020 by Maria-José Tennison, General Manager
Thank you for the 5 rating. We always strive to provide our guests with a superior experience, so it's great to hear that you experienced an extra-special stay. Thank you for recognizing our customer service. We hope that you can return soon.
Jan 6, 2020 by Maria-José Tennison, General Manager
Thank you for your comments and the 5 rating. We are glad that you enjoyed the hotel, our staff, and our restaurants/food. We look forward to your next stay here when you are in the area.
Dec 23, 2019 by Maria-José Tennison, General Manager
Thank you for the 5 rating. We hope that you can visit us again soon.
Dec 22, 2019 by Maria-José Tennison, General Manager
Thank you for the 5 stars. We are glad that found your room beautiful and our service great. We hope that you an join us again.
Oct 30, 2019 by Maria-José Tennison, General Manager
Chris, thank you for taking the time to leave feedback on your recent stay. We are happy that you had an excellent experience with our staff. We're sorry to hear that you and your wife did not get a good night's sleep--our pillowtop mattresses typically receive rave reviews from our guests. We have a Manager on Duty at all times who can address any noise concerns and enforce our Quiet Time / Good Night's Rest policy. We hope that you will give us an opportunity to show you the 5-star experience that is typical for our guests.
Aug 2, 2019 by Greg G General Manager
Thank you for taking the time to write a review about your recent visit to the Eden Resort & Suites. Our goal is to meet and exceed our guest’s expectations regarding every aspect of their stay. Obviously, we fell short of this goal during your recent visit and for this I apologize. The hotels team is dedicated to helping make your stay excellent in every way and if there is anything that needs to be addressed during your stay please make us aware of it and we will resolve the matter immediately. We hope to have the opportunity to regain your trust on a future visit
Eden Resort and Suites, BW Premier Collection offers its guests a seasonal outdoor pool, a children's pool, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 28000 square feet (2601 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Eden Resort and Suites, BW Premier Collection. An area shuttle within 10 mi and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free. A complete renovation of Eden Resort and Suites, BW Premier Collection was completed in March 2019. This 3.5-star Lancaster hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Free self parking , RV, bus, truck parking
Eden Resort and Suites, BW Premier Collection offers 300 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.
Eden Resort and Suites, BW Premier Collection has 2 restaurants on site.
Room service (during limited hours) is available.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport and train station. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Eden Resort and Suites, BW Premier Collection offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
