Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property
4.5-star beachfront hotel near Puerto Morelos Beach

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Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

4 outdoor pools, free cabanas, sun loungers
Breakfast, lunch, dinner served; international cuisine
Ruby Suite | View from room
Amber Room | Premium bedding, pillowtop beds, free minibar, in-room safe
Private beach, white sand

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • On private beach
  • Hot Tub
  • All inclusive
  • Laundry

Explore the area

View in a map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Petempich Bay
    ‪7 min drive‬
  • Puerto Morelos Beach
    ‪14 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

Ruby Suite

9.8 out of 10
Exceptional
(20 reviews)
  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sapphire, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • 807 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

Agatha King

8.8 out of 10
Excellent
(119 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Agatha Queen

8.6 out of 10
Excellent
(159 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Amber 2 Queen beds

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Amber Room

9.4 out of 10
Exceptional
(32 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sapphire Room

8.0 out of 10
Very good
(57 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Family Room -5 guests- Superior with Side Sea View

  • 538 sq ft
  • Partial sea view
  • Sleeps 5

Room Superior with Sea View

  • 581 sq ft
  • Sea view
  • Sleeps 2

Room Premium with Sea View

  • 602 sq ft
  • Sea view
  • Sleeps 2

Double Room Standard with Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 462 sq ft
  • Sea view
  • Sleeps 4

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About the neighborhood

Puerto Morelos

Beachfront retreat .Within a 5-minute walk of this Puerto Morelos hotel, you'll find Petempich Bay and Arrecife de Puerto Morelos National Park. Also, Puerto Morelos Beach is within 2 miles (3 km) and Sanctuary of Hope and Time Capsule is within 6 miles (10 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.3 miles
  • Petempich Bay - 7 min drive - 1.8 miles
  • Puerto Morelos Beach - 14 min drive - 4.0 miles
  • Ojo de Agua Beach - 17 min drive - 5.7 miles
  • Puerto Morelos Town Square - 17 min drive - 6.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Swim Up Bar - ‬15 min drive
  • ‪Mike's Coffee - ‬15 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Villa Marina - ‬16 min drive
  • ‪Hacienda Los Girasoles - ‬16 min drive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

4.5-star beachfront hotel near Puerto Morelos Beach
Sensira Resort & Spa Riviera Maya – All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Sensira Resort & Spa Riviera Maya – All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

This 4.5-star Puerto Morelos hotel is smoke free.

  • 359 guestrooms or units
  • 6771 sq ft of conference space
  • 629 sq m of conference space
  • Built in 2020
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Inspiration Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Hot tub
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sensira Resort & Spa Riviera Maya – All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.64 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Frequently asked questions

How close is Sensira Resort & Spa Riviera Maya – All Inclusive to the airport?

Sensira Resort & Spa Riviera Maya – All Inclusive is 14 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Sensira Resort & Spa Riviera Maya – All Inclusive?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at Sensira Resort & Spa Riviera Maya – All Inclusive on Sep 11, 2025 start from $252.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have an airport shuttle?

Airport shuttle services are not available at Sensira Resort & Spa Riviera Maya – All Inclusive.

How close is Sensira Resort & Spa Riviera Maya – All Inclusive to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Sensira Resort & Spa Riviera Maya – All Inclusive offer free breakfast?

Sensira Resort & Spa Riviera Maya – All Inclusive does not offer free breakfast.

Is there a casino at Sensira Resort & Spa Riviera Maya – All Inclusive?

No, there is no casino at this hotel.

What time is check-in at Sensira Resort & Spa Riviera Maya – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Sensira Resort & Spa Riviera Maya – All Inclusive?

This hotel offers free self parking.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a pool?

Sensira Resort & Spa Riviera Maya – All Inclusive features 4 outdoor pools and a children's pool.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a restaurant?

Sensira Resort & Spa Riviera Maya – All Inclusive is home to La Pergola, which features international cuisine.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a spa?

Pamper yourself with a day at Inspiration Spa, where you can enjoy deep-tissue massages, mani/pedis, and facials.

How close is Sensira Resort & Spa Riviera Maya – All Inclusive to downtown Puerto Morelos?

Sensira Resort & Spa Riviera Maya – All Inclusive is 4.5 mi away from Puerto Morelos.

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1129 out of 2091 reviews
Rating 8 - Good. 484 out of 2091 reviews
Rating 6 - Okay. 225 out of 2091 reviews
Rating 4 - Poor. 126 out of 2091 reviews
Rating 2 - Terrible. 127 out of 2091 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Johnathan Brian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best place for families with small kids. Great food and better service!
Stayed 7 nights in Jun 2025

4/10 Poor

Kaneesha

Stayed 3 nights in Mar 2025

6/10 Okay

Nicolas

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Most of the staff was friendly and the food was pretty good. While the property is a bit dated, it wasn’t terrible overall. However, we had two major issues during our stay: 1. One of the main reasons we chose this resort was for the kids’ water park. Unfortunately, we were surprised to find it closed for renovations when we arrived. There was no prior notice, which was very disappointing — had we known, we would’ve booked elsewhere. To make matters worse, they were spray painting the park during the day, forcing guests to deal with toxic fumes. No effort was made to compensate or even apologize for the inconvenience. 2. Apparently, the resort offers a weekend special for local residents. While Thursday was quiet and enjoyable, Friday became noticeably busier, and by Saturday and Sunday, the pool area was completely overcrowded. Even some of the staff mentioned how chaotic it gets when the locals come in. With so many resort options available, I would recommend looking elsewhere.
Stayed 4 nights in Jun 2025

6/10 Okay

Benito

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
A lot activities for kids
Stayed 3 nights in May 2025

10/10 Excellent

Lindsey

Stayed 7 nights in Feb 2025

8/10 Good

Jennifer, KEMPTVILLE

Stayed 7 nights in May 2025

4/10 Poor

Susann, JOHNS ISLANS

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Jun 2025

8/10 Good

Brent

Liked: Cleanliness, amenities, property conditions & facilities
Let me begin by saying the staff were second none. Their rating is five stars and beyond. They were very attentive and made sure this was a memorable stay. However, there were a couple of downsides to this resort. The beach was minimally maintained, so there was constant seaweed to deal with and overall was just not a nice stretch of beachfront. The kid’s room was decent sized but the ventilation was terrible and that was even with only a curtain for a door. The main buffet was only open in the evening once the our entire stay. Otherwise, there were three restaurants we could access with kids that had minimal menus. Overall this is a great resort, that has fantastic amenities for families. Just little things that could improve.
Stayed 7 nights in May 2025

10/10 Excellent

Rolando

Stayed 2 nights in May 2025

10/10 Excellent

Frank

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time, great place for family fun
Stayed 4 nights in May 2025

8/10 Good

Jason

Stayed 5 nights in May 2025

2/10 Terrible

Eldar

Stayed 8 nights in May 2025

8/10 Good

Sohrab

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good except the room maintenance was an issue. Had to call for a maintenance everyday of our stay from taps, Ac, no water etc. The waiters were really friendly and respectful.
Stayed 4 nights in May 2025

6/10 Okay

Jose, houston

Traveled with family and small children
Liked: Cleanliness
It is just ok to spend a few days with the kids.
Stayed 4 nights in May 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was all inclusive which was great. It was a long distance from town and shopping which was not convienent.
Stayed 7 nights in May 2025

2/10 Terrible

Ardian

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not enough food options not enough things for the kids to do
Stayed 7 nights in May 2025

10/10 Excellent

Heaven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this day. We’ve been before last year and we wanted to come again because of how well they treated us. The food was beyond amazing. You have several different options from buffet to actual dining in at a restaurant. We got the ruby room we had our own butler Our own restaurant and pool table area or lounge guest services were amazing drinks where to die for the hotel is extremely safe and the workers continuously check on you to make sure you are comfortable fed and overall taking care of I rate this hotel a 10 out of 10 if you’re looking for somewhere to feel comfortable enjoy some family time or baecation this resort is definitely it. We also were able to enjoy the spa area which was beyond beautiful. I’ve never experienced a massage like the one that I experienced there again if you’re looking for somewhere to enjoy one of the best vacations you can have this resort is it!!
Stayed 4 nights in May 2025

10/10 Excellent

KARINA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal time, very family friendly
Stayed 6 nights in Apr 2025

10/10 Excellent

Juan

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I went on a family trip with my 1 and 7 year old and my best friend and her family (two other toddlers). We really enjoyed the resort, it was big enough but not huge, perfect for families. Staff was extremely nice! The food was really good. Our room was always cleaned. My husband and I booked a massage and it was amazing!!! We enjoyed the hydrotherapy before our appointment. We highly recommend and would stay there again.
Stayed 5 nights in May 2025

10/10 Excellent

Hang

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect.
Stayed 2 nights in Apr 2025

6/10 Okay

Sung Ho

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Limited dining options, they charge $15 US dollars for room service delivery fees, every order. Only place that you have Ac is your room. Lunch option is very very very very limited and there were only 5 to 7 shade umbrellas around the pool.
Stayed 7 nights in May 2025

6/10 Okay

Nikita

Stayed 4 nights in May 2025

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Service was the best employees we’re so kind
Stayed 4 nights in May 2025

10/10 Excellent

Caitlin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is great. Everyone was very nice and conversational. It's more of a family resort, but they enjoy having young adults (A shot was offered at every corner 😂). If you want to go clubbing I'd recommend something closer to the hotel zone but if you want some peace and more family oriented attractions then this is in a great location. They don't seem to do room service to often so there was some confusion but they worked it out! (Late night eating may also be more of a young adult activity so I don't think they have had to do it too often).
Stayed 3 nights in May 2025

4/10 Poor

Alexander V

Stayed 8 nights in May 2025