4/10 Poor
Viola
Sep 3, 2025
This hotel is old and needs a make over....dirty carpets and furniture in the lobby was so dirty I didn't dare sit on it......after a day of travel I wanted a nice hot shower ...tub was clogged and there was some weird black filter on the shower head....so after waiting until past midnight for whatever they did to work...tried washing up in the sink but the hot water only trickled out....was told there was no other room to switch me to......was told they could "possibly" switch me the next day.....no one ever followed up....the hotel was quite busy ....but a call would have been nice....nothing. For the amount of money paid I was expecting much more....guess it was the location I paid for......very disappointing. Managers were also rude and not helpful.....also when I first arrived had to change room due to an odd smell.....very disappointing.....
Viola
Stayed 4 nights in Aug 2025