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Hyatt Herald Square New York

Property class: 4
4-star Beaux Arts hotel near Empire State Building

Choose dates to view prices

Photo gallery for Hyatt Herald Square New York

Exterior
City view
A modern library with bookshelves, seating areas, and tables.
Reception
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
30 W 31st St, New York, NY, 10001
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, Macy's
    ‪5 min walk‬
  • Place, Times Square
    ‪12 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, 1 King Bed

Room

Room, 1 King Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A modern hotel room with a flat-screen TV, a desk with a chair, a coffee machine, and a mini-fridge.

Room, 2 Queen Beds

8.2 out of 10
Very good
(38 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Room

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(69 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room

Room, 2 Double Beds

8.6 out of 10
Excellent
(23 reviews)
  • City view
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (with Shower)

Room

Room, 1 King Bed, Accessible (with Shower)

9.0 out of 10
Wonderful
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

A hotel room with a bed, a window with curtains, a purple sofa, a TV, and a cityscape painting on the wall.

Room, 1 King Bed, City View

  • City view
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room

Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Room

Premium Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Empire)

A modern living room with a sofa, a dining table with chairs, a coffee table, and a large abstract painting on the wall.

Suite (Empire)

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

New York

Heart of New York.At this Manhattan hotel, you'll be within a 5-minute walk of Empire State Building and Macy's. Times Square and Grand Central Terminal are also within 2 miles (3 km).

What's nearby

  • 5th Avenue - 2 min walk - 0.1 miles
  • Empire State Building - 3 min walk - 0.2 miles
  • Macy's - 5 min walk - 0.3 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Times Square - 12 min walk - 0.7 miles

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Ambassadors Clubhouse - ‬1 min walk
  • ‪Nana’s Green Tea - ‬2 min walk
  • ‪Jongro BBQ - ‬3 min walk
  • ‪Woorijip - ‬4 min walk
  • ‪Electric Shuffle NYC - ‬2 min walk

About this property

Hyatt Herald Square New York

4-star Beaux Arts hotel near Empire State Building
There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hyatt Herald Square New York. Parking is available for a fee. A complete renovation of Hyatt Herald Square New York was completed in May 2026.

This Beaux Arts New York hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2014
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
Hyatt Herald Square New York offers 122 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room crib
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 on-site accessible parking spaces
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32.18 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Frequently asked questions

How close is Hyatt Herald Square New York to the airport?

Hyatt Herald Square New York is 10 mi (30-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Herald Square New York?

As of Oct 25, 2026, prices found for a 1-night stay for 2 adults at Hyatt Herald Square New York on Nov 22, 2026 start from $254, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Herald Square New York have an airport shuttle?

Airport shuttle services are not available at Hyatt Herald Square New York.

How close is Hyatt Herald Square New York to the beach?

This hotel is 19.1 mi (49-min drive) from Coney Island Beach.

Does Hyatt Herald Square New York offer free breakfast?

Free breakfast isn’t provided at Hyatt Herald Square New York, but cooked-to-order breakfast is offered for a fee of USD 10 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hyatt Herald Square New York?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Hyatt Herald Square New York?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hyatt Herald Square New York?

Free parking is not available at this hotel. Valet parking is available for USD 85 per day.

Does Hyatt Herald Square New York have a pool?

Hyatt Herald Square New York does not have a pool.

Does Hyatt Herald Square New York have a restaurant?

Yes, there are 2 restaurants on site.

Does Hyatt Herald Square New York have a spa?

There are no spa services available at this hotel.

How close is Hyatt Herald Square New York to downtown New York?

Hyatt Herald Square New York is 2.6 mi away from New York.

Hyatt Herald Square New York Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 181 out of 245 reviews
Rating 8 - Good. 41 out of 245 reviews
Rating 6 - Okay. 12 out of 245 reviews
Rating 4 - Poor. 6 out of 245 reviews
Rating 2 - Terrible. 5 out of 245 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great hotel!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location. Very friendly staff. The guy over the dining downstairs was amazing! The rooftop bar staff were so friendly and helpful! Great overall experience!
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to get rest in
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great price for the time and area
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooftop restaurant and bar. The food was great.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and great location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good choice for a comfortable stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and room were very clean. Had a nice small rooftop bar and the staff were very helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good Hotle!!!! Definitely recommend for anyone staying here !! The water is super smooth when you shower and the rooftop bar with a look out to the city is the cherry on top!!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Room is clean and bed is firm. Very enjoyable stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! Have stayed their 4 times
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful place
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ! First time staying here and I thoroughly enjoyed it . Friendly staff .
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk team was very helpful
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The roof top bar is lovely. Room was good sized and bathroom was very updated. The gym was quite small but adequate. Staff were all very nice and professional.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience at this hotel. Staff was extremely friendly and informative. Perfect location clean rooms and amazing rooftop bar, stunning views of the Empire State Building. Recommended!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooftop!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff. great little rooftop bar. nice location. room was clean and well appointed. it was warm in the hallways but room was cool.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room staff nice …..
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place w/excellent staff. Would like to suggest, however, that hotel rooms should have drawers for clothing, despite the trend to remove them in many hotels.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great weekend with our family in New York. Check in staff was great, she let us check in earlier since we had kids, a dog and a show to run in the early afternoon. All the staff was super friendly. Roof top also with great food and staff. I would definitely come back!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was maintained clean. The staff was helpful.
Stayed 2 nights in Jul 2026