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citizenM New York Times Square

4.0 star property
4-star boutique hotel near Broadway

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Photo gallery for citizenM New York Times Square

Bar (on property)
Bar (on property)
View from property
Lobby
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
218 West 50th Street, New York, NY, 10019
  • Place, Broadway
    ‪1 min walk‬
  • Place, Times Square
    ‪2 min walk‬
  • Place, Rockefeller Center
    ‪3 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | City view

Premium Room, 1 King Bed (View)

8.8 out of 10
Excellent
(6 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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4.7 out of 5, Exceptional, 1,785 reviews
$161 nightly
The price is $188
May 25 - May 26
Total with taxes and fees
citizenM New York Bowery

About the neighborhood

New York

City center stay.At this Manhattan hotel, you'll be well placed to visit Broadway and Times Square, both within a 5-minute walk. Rockefeller Center and 5th Avenue are also within half a mile (1 km).

What's nearby

  • Broadway - 1 min walk - 0.1 miles
  • Times Square - 2 min walk - 0.1 miles
  • Rockefeller Center - 3 min walk - 0.2 miles
  • Broadway Theatre - 3 min walk - 0.2 miles
  • Radio City Music Hall - 5 min walk - 0.3 miles

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • John F. Kennedy Intl. Airport (JFK) - 61 min drive

Restaurants

  • ‪Din Tai Fung - ‬2 min walk
  • ‪Junior's Restaurant - ‬2 min walk
  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪Carnegie Diner & Cafe - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

citizenM New York Times Square

4-star boutique hotel near Broadway
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM New York Times Square.

Smoking is allowed in designated areas at this 4-star New York hotel (fines may apply for smoking in non-smoking areas).

  • 1 building
  • 230 guestrooms or units
  • 17 levels
  • Built in 2014
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM New York Times Square offers 230 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Tempo by Hilton New York Times Square
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 5,744 reviews
$223 nightly
The price is $259
May 25 - May 26
Total with taxes and fees
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (38 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.50 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is MRMDUS33. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

How close is citizenM New York Times Square to the airport?

CitizenM New York Times Square is 10.5 mi (37-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM New York Times Square?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at citizenM New York Times Square on May 31, 2026 start from $199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM New York Times Square have an airport shuttle?

Airport shuttle services are not available at citizenM New York Times Square.

Does citizenM New York Times Square offer free breakfast?

Free breakfast isn’t provided at citizenM New York Times Square, but buffet breakfast is offered for a fee of USD 22.50 per person. It's available every day from 6 AM to 11 AM.

Is there a casino at citizenM New York Times Square?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at citizenM New York Times Square?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM New York Times Square?

Free parking is not available at this hotel.

Does citizenM New York Times Square have a pool?

CitizenM New York Times Square does not have a pool.

Does citizenM New York Times Square have a restaurant?

CitizenM New York Times Square is home to CanteenM - open 24/7, which features vegetarian cuisine.

Does citizenM New York Times Square have a spa?

There are no spa services available at this hotel.

How close is citizenM New York Times Square to downtown New York?

CitizenM New York Times Square is 3.5 mi away from New York.

citizenM New York Times Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1674 out of 2175 reviews
Rating 8 - Good. 348 out of 2175 reviews
Rating 6 - Okay. 86 out of 2175 reviews
Rating 4 - Poor. 40 out of 2175 reviews
Rating 2 - Terrible. 27 out of 2175 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kassidy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff
Stayed 3 nights in Jan 2026

6/10 Okay

Brittany

Traveled with group
Liked: Cleanliness, amenities
We had some issues with hot water and heat. Then, to no fault of the hotel, a pipe burst and alarms went off two nights in a row. Staff was very kind and courteous. They compensated us adequately. But definitely put a little bit of a damper on things and not sure we’d stay again.
Stayed 3 nights in Feb 2026

8/10 Good

Tanner

Liked: Cleanliness, amenities, property conditions & facilities
Matthew and staff at the front desk were superb, Matthew had even clocked our Canadian *accent*, ha. Hotel’s situated perfectly. Only criticism, hotels showing its age. Less than a few years ago we visited your Miami, citizenm location and couldn’t point out an imperfection. Few notable items include mold in the shower, cracked iPad (along with non functional tech in room) as well no happy hour or incentive benefit to spend at the hotel bar, rather the hundreds of alternatives steps away on time square. Third elevator also needs to be fixed — appears outstanding from reviews from months back too. Otherwise, we had enjoyed ourselves and would stay again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kayla

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly and welcoming. Place was very neat!!
Stayed 2 nights in Jan 2026

2/10 Terrible

Bronte, Huddersfield

Traveled with family
Disliked: Amenities, property conditions & facilities
Rooms are tiny and no possible way of getting into the bed from both sides as it it jammed up against a wall Only suitable for very small people with no luggage
Stayed 5 nights in Dec 2025

10/10 Excellent

Damduan

Stayed 3 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The entire stay was excellent. The room was very well designed and the roof top bar was amazing. The staff was very friendly, helpful and professional. I will stay again!
Stayed 4 nights in Dec 2025

10/10 Excellent

Sergio Alejandro

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was an excellent stay, the staff was very friendly and the location is perfect.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jenna

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff, Adisa and Lord were both amazing. Very knowledgeable on the area and I had great conversation with both. I was unsure about the room at first because of the size but honestly it was the most comfortable stay of many trips I’ve been on. It can be a little “high tech” took me a minute to learn to work everything like tv and lights but I honestly loved it and wish I would have stayed longer. Very cozy and comfortable bed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Charlene Louise

Stayed 2 nights in Jan 2026

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
It was excellent in all categories
Stayed 1 night in Jan 2026

10/10 Excellent

Reynaldo

Liked: Cleanliness, property conditions & facilities
Room was very modern and the hotel staff was friendly and always cleaned our room.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ebony Marie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so kind and the rooms were picked up daily.
Stayed 6 nights in Jan 2026

10/10 Excellent

Ciera

Liked: Cleanliness, staff & service, amenities
Amazing hotel
Stayed 4 nights in Jan 2026

8/10 Good

Dustin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was amazing
Stayed 1 night in Jan 2026

10/10 Excellent

A

Stayed 3 nights in Jan 2026

8/10 Good

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Super close to Times Square. Very helpful staff. Super cool hotel rooms. Even though the rooms are small, it has an iPad that can control the tv, blinds, lights, etc. My only issue was the room didn't stay too warm & they were pretty booked so I had to ask for more blankets as I only had one comforter.
Stayed 1 night in Jan 2026

10/10 Excellent

Krista, nassau

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jan 2026

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
We love Citizen M hotels. Customer service is top notch. Clean room. Fun vibe. Quiet.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ty

Liked: Cleanliness, amenities, property conditions & facilities
Location … Location … Location Great service, well maintained property Staff are very friendly and helpful.
Stayed 3 nights in Jan 2026

8/10 Good

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Great location! The hotel was very clean, and the staff was very kind. My only complaints, which are minor, are that the elevators took too long, but one was under repair; and the water in the room took a really long time to get hot, but it was very cold so that probably had something to do with it. I would stay there again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Loved our time at citizenM. Fantastic location. Room was small (obvs its new york) but really well thought out and just what we needed. The bed with the huge window was just what i wanted. The rooftop bar had unreal views. All the staff were really good apart from one rude person on the last day.
Stayed 4 nights in Jan 2026

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Jan 2026

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Every process from check in to check out was done professionally and accurately. Very happy with my stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Emma

Stayed 6 nights in Jan 2026