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citizenM New York Times Square

4.0 star property
4-star boutique hotel near Broadway

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Bar (on property)
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Bar (on property)
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
218 West 50th Street, New York, NY, 10019
  • Place, Broadway
    ‪1 min walk‬
  • Place, Times Square
    ‪2 min walk‬
  • Place, Rockefeller Center
    ‪3 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | City view

Premium Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

City center stay.At this Manhattan hotel, you'll be well placed to visit Broadway and Times Square, both within a 5-minute walk. Rockefeller Center and 5th Avenue are also within half a mile (1 km).

What's nearby

  • Broadway - 1 min walk - 0.1 miles
  • Times Square - 2 min walk - 0.1 miles
  • Rockefeller Center - 3 min walk - 0.2 miles
  • Radio City Music Hall - 5 min walk - 0.3 miles
  • 5th Avenue - 8 min walk - 0.5 miles

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • John F. Kennedy Intl. Airport (JFK) - 61 min drive

Restaurants

  • ‪Din Tai Fung - ‬2 min walk
  • ‪Junior's Restaurant - ‬2 min walk
  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪Carnegie Diner & Cafe - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

citizenM New York Times Square

4-star boutique hotel near Broadway
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM New York Times Square.

Smoking is allowed in designated areas at this 4-star New York hotel (fines may apply for smoking in non-smoking areas).

  • 1 building
  • 230 guestrooms or units
  • 17 levels
  • Built in 2014
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM New York Times Square offers 230 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Tempo by Hilton New York Times Square
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  • Free WiFi
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  • Air conditioning
4.6 out of 5, Wonderful, 5,413 reviews
$184 nightly
The price is $215
Mar 8 - Mar 9
Total with taxes and fees
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (38 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.50 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is MRMDUS33. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
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citizenM New York Times Square Hotel New York

Frequently asked questions

How close is citizenM New York Times Square to the airport?

CitizenM New York Times Square is 10.5 mi (37-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM New York Times Square?

As of Mar 2, 2026, prices found for a 1-night stay for 2 adults at citizenM New York Times Square on Mar 5, 2026 start from 159.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM New York Times Square have an airport shuttle?

Airport shuttle services are not available at citizenM New York Times Square.

Does citizenM New York Times Square offer free breakfast?

Free breakfast isn’t provided at citizenM New York Times Square, but buffet breakfast is offered for a fee of USD 22.50 per person. It's available every day from 6 AM to 11 AM.

Is there a casino at citizenM New York Times Square?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at citizenM New York Times Square?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM New York Times Square?

Free parking is not available at this hotel.

Does citizenM New York Times Square have a pool?

CitizenM New York Times Square does not have a pool.

Does citizenM New York Times Square have a restaurant?

CitizenM New York Times Square is home to CanteenM - open 24/7, which features vegetarian cuisine.

Does citizenM New York Times Square have a spa?

There are no spa services available at this hotel.

How close is citizenM New York Times Square to downtown New York?

CitizenM New York Times Square is 3.5 mi away from New York.

citizenM New York Times Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1594 out of 2081 reviews
Rating 8 - Good. 339 out of 2081 reviews
Rating 6 - Okay. 84 out of 2081 reviews
Rating 4 - Poor. 37 out of 2081 reviews
Rating 2 - Terrible. 27 out of 2081 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kassidy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room but bed was up against the window so one person had to climb over person. Would have liked a wash cloth for shower.
Stayed 1 night in Dec 2025

8/10 Good

Bohao

Liked: Cleanliness
Stayed 4 nights in Nov 2025

10/10 Excellent

Claudia Yazmin

Stayed 8 nights in Nov 2025

10/10 Excellent

Danny

Stayed 2 nights in Nov 2025

8/10 Good

Alejandra

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

I Chieh

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff is awesome and hotel is clean
Stayed 10 nights in Nov 2025

10/10 Excellent

Clodagh

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location ,cool decor ,friendly staff!
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Nov 2025

8/10 Good

Phil

Stayed 3 nights in Nov 2025

8/10 Good

Efren

Traveled with group, Traveled with partner
Liked: Cleanliness
Room was clean and staff was very friendly and helpful.
Stayed 4 nights in Nov 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the best we have stayed in. All staff were very helpful and friendly. The rooms are very comfortable, with a simple tablet that controls everything! Superb stay, citizen M is our new favourite brand! We have already been searching where there are citizen M hotels! Thank you, wonderful stay
Stayed 4 nights in Nov 2025

10/10 Excellent

Susannah

Stayed 4 nights in Nov 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite midtown hotel. A truly unique experience!
Stayed 3 nights in Nov 2025

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the close proximity to Broadway shows. Everything was in walking distance.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carson

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean room, helpful staff, beautiful hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Gam

Stayed 3 nights in Nov 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Good space for a couple going to New York for a long weekend
Stayed 4 nights in Nov 2025

10/10 Excellent

Claire Louise

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant staff. Lovely rooms. Challenges with hot water solved. Lounge area and upstairs bar all brilliant. We hope to come back
Stayed 3 nights in Nov 2025

10/10 Excellent

Iosvany

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

Myles David

Stayed 4 nights in Oct 2025

8/10 Good

Ryan, Conroe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall very nice stay. Using the tablet to control the room was cool but inconvenient at times.
Stayed 4 nights in Nov 2025

6/10 Okay

Ebert

Traveled with group
Disliked: Staff & service
Hello, after coming back to our room from a day of walking, we came into the lower lobby. There were three gentlemen working around the bar area. All of them had hotel name tags. I went to pick a water and snacks to purchase. After coming around to make the purchase the three gentleman were talking amongst themselves. We waited for about two or three minutes at the register. I finally asked out load “ is this the section where I purchase the waters? One of the gentleman said” yes come to this register” Which is as across the bar. Different experience in the morning crew, I came down to get coffee and they were extremely helpful and kind. I hope this helps. Thank you!
Stayed 3 nights in Nov 2025

8/10 Good

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at CitizenM Times Square. The location was really convenient for both walking and subway access, including a direct subway to the AirTrain (although lots of stairs to carry luggage!). The hotel itself was clean and welcoming, the rooms were very bright and had lots of storage, and were well designed. The shower was good, and all felt very clean. The hotel lobby area was also nice and chill, and they stored our luggage for free. Only areas for improvement: (1) The lifts are very slow! I think they're operating with 2 rather than 3 atm, but often had to wait up to 3/4 mins for a lift. (2) You can hear some noise from the streets (we were on floor 6). I didn't think this was too bad, especially given the location, but be aware if you're a light sleeper. The noise from the corridor is also quite loud (we were by the lifts). (3) The toilet door could be soundproofed or fitted with a better seal, as it didn't completely close. I was staying with a friend, so we played music to drown out the sounds, but this could definitely be improved by the hotel. (4) You can't link Spotify to the TV, only streaming services. Overall, would highly recommend and return on a trip to NYC!
Stayed 4 nights in Nov 2025