See all properties

Aloft New York Chelsea

3.0 star property
3-star hotel near Madison Square Garden

Choose dates to view prices

Photo gallery for Aloft New York Chelsea

Exterior
Bar (on property)
Bar (on property)
Down comforters, minibar, in-room safe, desk
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
132 West 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Place, Times Square
    ‪16 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

Down comforters, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(27 reviews)
  • City view
  • 210 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(35 reviews)
  • City view
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

aloft, Room, 1 King Bed

8.8 out of 10
Excellent
(76 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Down comforters, minibar, in-room safe, desk

aloft, Room, 2 Queen Beds

9.4 out of 10
Exceptional
(21 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Down comforters, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 210 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • City view
  • 210 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.6 out of 10
Exceptional
(10 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Room, 1 King Bed, Balcony | View from room

Hilton Garden Inn New York Times Square South

Manhattan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 5,065 reviews
$109 nightly
The price is $129
Mar 22 - Mar 23
Total with taxes and fees
Hilton Garden Inn New York Times Square South

About the neighborhood

New York

Manhattan stay.Within a 15-minute walk of this Manhattan hotel, you'll find Madison Square Garden and Empire State Building. Times Square and Chelsea Market are also within 2 miles (3 km).

What's nearby

  • 5th Avenue - 5 min walk - 0.3 miles
  • Madison Square Garden - 6 min walk - 0.4 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Times Square - 16 min walk - 0.9 miles
  • Grand Central Terminal - 19 min walk - 1.0 mile

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪The Fleur Room - ‬2 min walk
  • ‪Playa Bowls - ‬3 min walk
  • ‪Taqueria By El Prieto - ‬3 min walk

About this property

Aloft New York Chelsea

3-star hotel near Madison Square Garden
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Aloft New York Chelsea also features laundry facilities, dry cleaning/laundry services, and express check-in. For a fee, parking is available.

This 3-star New York hotel is smoke free.

  • 234 guestrooms or units
  • 32 levels
  • Built in 2023
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Aloft New York Chelsea offers 234 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

2 bars/lounges, rooftop bar
Moxy NYC Chelsea
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,341 reviews
$178 nightly
The price is $208
Mar 29 - Mar 30
Total with taxes and fees
Moxy NYC Chelsea

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.2 miles (USD 75 per night); reservations required
  • Secured valet parking on site (USD 85 per night)

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Secured valet parking fee: USD 85 per night
  • Offsite parking fee: USD 75 per night (0.2 mi away; open 24 hours)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property is also known as

Aloft New York Chelsea Hotel
Aloft New York Chelsea New York
Aloft New York Chelsea Hotel New York

Frequently asked questions

How close is Aloft New York Chelsea to the airport?

Aloft New York Chelsea is 10 mi (34-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Aloft New York Chelsea?

As of Mar 20, 2026, prices found for a 1-night stay for 2 adults at Aloft New York Chelsea on Mar 22, 2026 start from $140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Aloft New York Chelsea have an airport shuttle?

Airport shuttle services are not available at Aloft New York Chelsea.

How close is Aloft New York Chelsea to the beach?

This hotel is 19.2 mi (51-min drive) from Coney Island Beach.

Does Aloft New York Chelsea offer free breakfast?

Free breakfast isn’t offered at Aloft New York Chelsea, but continental breakfast is offered for a fee of between USD 10 and 30 for adults, USD 10 and 30 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Aloft New York Chelsea?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Aloft New York Chelsea?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Aloft New York Chelsea?

Free parking is not available at this hotel. Valet parking is available for USD 85 per night.

Does Aloft New York Chelsea have a pool?

Aloft New York Chelsea does not have a pool.

Does Aloft New York Chelsea have a restaurant?

Yes, there is a restaurant on site.

Does Aloft New York Chelsea have a spa?

There are no spa services available at this hotel.

How close is Aloft New York Chelsea to downtown New York?

Aloft New York Chelsea is 2.4 mi away from New York.

Aloft New York Chelsea Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 870 out of 1250 reviews
Rating 8 - Good. 251 out of 1250 reviews
Rating 6 - Okay. 80 out of 1250 reviews
Rating 4 - Poor. 23 out of 1250 reviews
Rating 2 - Terrible. 26 out of 1250 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hany

Stayed 4 nights in Dec 2025

10/10 Excellent

Susan

Stayed 3 nights in Dec 2025

6/10 Okay

Donald

Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Stayed 1 night in Dec 2025

10/10 Excellent

Natasha

Very clean property. Staff
Stayed 2 nights in Dec 2025

6/10 Okay

Aylin, Pittsford

Liked: Staff & service
Unfortunately, our stay at Aloft was pretty average. The lobby which was half-storage for suitcases, was chaotic. Front desk staff was kind. We were given a room on 2nd floor (201) facing the street, over the front door’s awning. The thermostat stayed at 69F and didn’t go higher. It was a a small room in which they had squeezed 2 queen beds. It had a tiny bathroom with no hooks to hang towels or enough shelves for toiletries. Though water pressure was good, it was very cloudy and could not drink it. The beds were comfy but it wasn’t a relaxing room to come back to after a busy day in NYC.
Stayed 2 nights in Dec 2025

8/10 Good

Luis

Liked: Cleanliness, amenities
Room was spotless.
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle, Huntington Beach

Stayed 3 nights in Aug 2025

8/10 Good

Kari Ann

Liked: Cleanliness, amenities, property conditions & facilities
Clean room nice staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the stay - convenient to Subway, quieter street and modern vibe.
Stayed 3 nights in Dec 2025

2/10 Terrible

Jose

Stayed 1 night in Dec 2025

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service
I don’t recommend this hotel at all. It rates at a 9.2 but I would say it’s a 2.9. From the check in to the check out it’s clearly a hot mess. So when you get there before 4pm check in they won’t give you a room which I totally understand and agree, but the big issue is there are no secure rooms to hold your baggage, so what they do is take your bag and store it up against the window with no security measures. How? Are you kidding? You store the bags against a window near the entrance/exit for people to steal?? Dumb… Ok, so now you get your room, which is for two people, only one towel? one high roll tp? no tissues? Ok? So I get it, it’s a busy holiday season, then maybe you need more help? Maybe the Manager needs to jump in and help? Clearly Victor was delayed in thinking of getting people moving into their rooms. Bottom Line… total failure of leadership and management, definitely would not stay there ever again. It’s a shame, oh well.
Stayed 1 night in Dec 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Room was clean and amenities of a good size (shower, washroom...etc) Closet space not so much
Stayed 2 nights in Dec 2025

4/10 Poor

Janet

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
All of the above. The shower curtain didn't even reach the floor and our bathroom was swamped with water every time we took a shower. The staff was slow to repond to requests and room amenities were lacking. I would not recommend this hotel to anyone!
Stayed 3 nights in Dec 2025

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities
Overall good hotel and perfectly located. The walls are paper thin and you can hear everyone around you.
Stayed 1 night in Nov 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service
Clean room, friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

IVONNE

Just
Stayed 4 nights in Dec 2025

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elia

Liked: Cleanliness, staff & service, amenities
Great location. Felt safe and was close to main attractions. Friendly staff, clean and super comfortable beds
Stayed 3 nights in Dec 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location to subway among many other things!
Stayed 7 nights in Nov 2025

10/10 Excellent

Shawntay

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

Carlos Daniel

Stayed 2 nights in Nov 2025

10/10 Excellent

Lauren, Philadelphia

Liked: Cleanliness, property conditions & facilities
We stayed one night in early December. Walkable from MSG and in a safe neighborhood amongst a street full of florists. Lobby was festively decorated for the holiday. Front desk staff was friendly. We were not in the room much during our overnight stay, but we had a city view room and it was a decent size. Bathroom was a bit small, but I find this to be typical for most NYC hotels. Shower wouldn’t get more than lukewarm which was a bummer since it was so cold out and after coming in from being out all day, a hot shower would have been nice. Same thing happened in the morning - shower temp would not go above warm. Hotel kept our bags before check-in and after check-out without a charge which is always appreciated. It looked like they had a little snack bar/bar area which we did not use but good to know it’s there. Close to a subway station. Would stay again.
Stayed 1 night in Dec 2025

6/10 Okay

Jordon

Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Stayed 1 night in Dec 2025