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Prince Waikiki

4.5 star property
4.5-star luxury resort near Ala Wai Yacht Harbor

Choose dates to view prices

Photo gallery for Prince Waikiki

2 outdoor pools, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Creator video - submitted by Fancy Nanc-ista
Ocean Front Premier 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Cocktail bar, ocean view, open daily
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
100 Holomoana St, Honolulu, HI, 96815
  • Place, Ala Wai Yacht Harbor
    ‪2 min walk‬
  • Place, Ala Moana Center
    ‪7 min walk‬
  • Place, Duke Kahanamoku Beach
    ‪7 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪15 min drive‬

Room options

View all photos for Ocean Front Harbor 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean Front Harbor 1 King Bed

9.4 out of 10
Exceptional
(93 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front 1 King Bed

Ocean Front 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean Front 1 King Bed

9.4 out of 10
Exceptional
(68 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Premier 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean Front Premier 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Suite 1 Bedroom 1 King Bed

Ocean View Suite 1 Bedroom 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean View Suite 1 Bedroom 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Premier Oceanfront 1 King Bed

Club Premier Oceanfront 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Club Premier Oceanfront 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • Ocean view
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View 1 King Bed

Ocean View 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean View 1 King Bed

9.0 out of 10
Wonderful
(43 reviews)
  • Ocean view
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front 1 Bedroom Suite 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean Front 1 Bedroom Suite 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Premier Oceanfront 2 Queen Beds

Club Premier Oceanfront 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Club Premier Oceanfront 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • Ocean view
  • 414 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean Front 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean Front 2 Queen Beds

9.6 out of 10
Exceptional
(41 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean Front 1 Bedroom Suite 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean Front 1 Bedroom Suite 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean Front Harbor 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean Front Harbor 2 Queen Beds

9.2 out of 10
Wonderful
(47 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean Front Premier 2 Queen Beds

Ocean Front Premier 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean Front Premier 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean View 2 Queen Beds

9.4 out of 10
Exceptional
(32 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Suite 1 Bedroom 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean View Suite 1 Bedroom 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Ocean Front Harbor 1 King

View from room

Accessible Ocean Front Harbor 1 King

  • Ocean view
  • 141 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Ocean Front Harbor 2 Queens

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Ocean Front Harbor 2 Queens

  • Ocean view
  • 414 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Ocean Front 1 King

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Ocean Front 1 King

  • Ocean view
  • 141 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Ocean Front 2 Queens

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Ocean Front 2 Queens

  • Ocean view
  • 414 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Children's activities

Hilton Hawaiian Village Waikiki Beach Resort

Waikiki
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.2 out of 5, Very Good, 8,894 reviews
$281 nightly
The price is $334
May 4 - May 5
Total with taxes and fees
Hilton Hawaiian Village Waikiki Beach Resort

About the neighborhood

Honolulu

Oceanside stay.You'll be steps from Ala Wai Yacht Harbor and within a 10-minute walk of Duke Kahanamoku Beach with a stay at this Waikiki resort. Ala Moana Center and Magic Island are also within half a mile (1 km).
View more Resorts in HonoluluOpens in a new window

What's nearby

  • Ala Wai Yacht Harbor - 2 min walk - 0.1 miles
  • Ala Moana Center - 7 min walk - 0.4 miles
  • Duke Kahanamoku Beach - 7 min walk - 0.4 miles
  • Hawaii Convention Center - 10 min walk - 0.6 miles
  • Waikiki Beach Walk - 17 min walk - 0.9 miles

Getting around

  • Keone‘ae / University of Hawaii - West Oahu Station - 29 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 27 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Study - ‬2 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪The Signature Prime Steak & Seafood - ‬9 min walk
  • ‪Tropics Bar & Grill - ‬8 min walk

About this property

Prince Waikiki

4.5-star luxury resort near Ala Wai Yacht Harbor
Prince Waikiki offers its guests a marina, 2 outdoor swimming pools, a hot tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 10 meeting rooms, and coworking spaces are available. Event space at this resort measures 30000 square feet (2787 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury Prince Waikiki. You'll have access to the outdoor pool at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Honolulu resort.

  • 561 guestrooms or units
  • 33 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1990
  • Deli
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Prince Waikiki offers 561 accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

Similar properties

Children's activities
Hilton Hawaiian Village Waikiki Beach Resort
Waikiki
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.2 out of 5, Very Good, 8,894 reviews
$281 nightly
The price is $334
May 4 - May 5
Total with taxes and fees
Hilton Hawaiian Village Waikiki Beach Resort

Property amenities

Family friendly

  • 2 outdoor pools
  • Microwave on request
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 47.12 per day)
  • Secured, covered valet parking on site (USD 52.36 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 9:00 AM on weekends; USD 34 to 43 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Concerts/live shows
  • Evening entertainment
  • Hot tub
  • Library
  • Outdoor pool (guest access)
  • Shopping mall
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Magnifying mirror
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 85.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 53.42 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Partner property access
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 34 to 43.00 per person
  • Covered self parking fee: USD 47.12 per day (in/out privileges)
  • Covered valet parking fee: USD 52.36 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-107-904-8192-01
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is TA-107-904-8192-01. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Guests must be at least 18 years old to access the infinity pool. The saltwater pool is open to all guests. Private poolside cabanas are available for rental from 11 AM-7 PM.
Property Registration Number 920030750056

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 3-device limit.

Property is also known as

Hawaii Prince Hotel Waikiki
Hawaii Prince Hotel Waikiki Hotel
Hawaii Waikiki Prince Hotel
Prince Hotel
Prince Hotel Hawaii Waikiki
Prince Hotel Hotel
Hawaii Prince Waikiki
Prince Hotel Hawaii
Hawaii Prince Hotel Waikiki Honolulu
Prince Hotel Honolulu
Hawaii Hotel Prince
Honolulu Prince Hotel
Prince Waikiki Hotel
Prince Waikiki Resort
Prince Waikiki Resort
Prince Waikiki Honolulu
Prince Waikiki Resort Honolulu

Frequently asked questions

How close is Prince Waikiki to the airport?

Prince Waikiki is 8.8 mi (27-min drive) away from the Daniel K. Inouye Intl. Airport (HNL) airport, the closest popular airport to the property.

How much does it cost to stay at Prince Waikiki?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Prince Waikiki on May 3, 2026 start from $366, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Prince Waikiki have an airport shuttle?

Airport shuttle services are not available at Prince Waikiki.

How close is Prince Waikiki to the beach?

This resort is a short 8-minute walk from Duke Kahanamoku Beach and 12-minute walk from Ala Moana Beach Park. Don't forget your sunscreen!

Does Prince Waikiki offer free breakfast?

Free breakfast isn’t provided at Prince Waikiki, but buffet breakfast is offered for a fee of between USD 34 and 43.00 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 9:00 AM.

Is there a casino at Prince Waikiki?

No, there is no casino at this resort.

What time is check-in at Prince Waikiki?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Prince Waikiki?

Free parking is not available at this resort. Self parking is available for USD 47.12 per day, and valet parking for USD 52.36 per night.

Does Prince Waikiki have a pool?

Prince Waikiki features 2 outdoor pools. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Prince Waikiki have a restaurant?

There are 2 onsite restaurants, offering options like Fusion cuisine, a poolside location, and ocean views.

Does Prince Waikiki have a spa?

This resort doesn't have a spa, but it does offer massages.

How close is Prince Waikiki to downtown Honolulu?

Prince Waikiki is 1.9 mi away from Honolulu.

Prince Waikiki Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2621 out of 3389 reviews
Rating 8 - Good. 542 out of 3389 reviews
Rating 6 - Okay. 140 out of 3389 reviews
Rating 4 - Poor. 39 out of 3389 reviews
Rating 2 - Terrible. 47 out of 3389 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Liliana, WESTLAKE VILLAGE

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time and everything was perfect!
Stayed 6 nights in Dec 2025

10/10 Excellent

Likang

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wry nice place to stay with kid
Stayed 2 nights in Dec 2025

10/10 Excellent

Coleen

Stayed 3 nights in Dec 2025

10/10 Excellent

Robert M

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service, great people, great property. Cannot say enough good things about it! Polite, professional, attentive staff. 10/10 recommend and will definitely be back.
Stayed 6 nights in Dec 2025

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
The room size was excellent. The staff is all very friendly and helpful. The views from this hotel were amazing. The breakfast at the hotel restaurant (100 Sails) was our favorite. We ate there everyday.
View from our room
View from our room
View from our room
Infinity pool
Stayed 4 nights in Dec 2025

6/10 Okay

Sandra

Stayed 2 nights in Dec 2025

10/10 Excellent

Mia C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prince Waikiki was a memorable Christmas visit! Very close to shopping, restaurants and in the heart of Waikiki.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

6/10 Okay

zhengjian

Traveled with family
Liked: Property conditions & facilities
The room I lived was smelling like someone smoked inside before even though the hotel is a smoking free property. The house keeper was rude, she knocked our door and get into the room at the same time when I was sleeping, didn’t even wait for my reponse after knocking the door, and NO apologies, she said “It’s okay”. But it NOT ok for us. Very disappointed for a 4.5 star hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Shaunak, San Jose

Stayed 5 nights in Dec 2025

10/10 Excellent

Haochuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conenient location，but quiet. The staff is very friendly and the room is very clean. The Internet is not good.
Stayed 6 nights in Dec 2025

8/10 Good

Michael, Austin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great, the room was quiet and comfortable with a nice view. The restaurant 100 Sails (we went there once, on one of the 5 nights we stayed) is very good as well. Proximity to the Ala Moana mall and park is nice. Excellent value relative to the nearby hotels that are actually on Waikiki Beach. The gym is relatively small, but there were generally only a few people in there (perhaps because it was small?).
Stayed 5 nights in Dec 2025

8/10 Good

Sayuri

Traveled with family and small children
Liked: Cleanliness, amenities
I liked the great location, spacious room and pool.
Stayed 4 nights in Dec 2025

10/10 Excellent

Anita

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Amazing resort. Anytime I go back to Waikiki I am sure to stay here The property,facility,amenities are superb.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Stayed 6 nights in Dec 2025

8/10 Good

Shiumung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking to Ala Moana, nearby McDonald's and ABC store. Room is clean and overall property is up-kept. Breakfast buffet is the same everyday, but we have lounge access so we can hop between. Lounge is quiet and food is good.
Stayed 7 nights in Dec 2025

10/10 Excellent

Daniel George, ARVADA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay and easy to get to and from. Staff was lovely!
Stayed 7 nights in Dec 2025

10/10 Excellent

heather, woodbridge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet delicious, however not free.
Stayed 6 nights in Dec 2025

8/10 Good

David

Stayed 5 nights in Dec 2025

10/10 Excellent

Kirandeep

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious rooms. The Hotel has a couple of restaurants ( we didn’t try ) & a bar. Valet parking is about $52 per night. Great location, by the harbor. Recommend high floors for ocean views.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tianhui

Stayed 5 nights in Dec 2025

10/10 Excellent

Mahsa

Liked: Cleanliness, amenities, property conditions & facilities
clean room, beautiful view and friendly staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Drew Edward

Stayed 7 nights in Dec 2025

6/10 Okay

Sameer

Traveled with family
Liked: Cleanliness
Good location for shopping and dining, but far from the beach. Friendly staff. Room amenities below average.
Stayed 5 nights in Dec 2025

2/10 Terrible

Ling

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The check-in experience was the worst I’ve encountered in the U.S. in the past 20 years, and I never expected this from a Japanese-branded hotel in Hawaii during the Christmas holiday. When I tried to ask about a reservation/room assignment issue, the check-in manager Ivy was extremely arrogant and dismissive. She didn’t listen to my questions and her attitude felt like, “I’m in charge here. I’ve seen guests like you. Take it or leave it.” After speaking with her, I honestly wanted to walk out of the hotel immediately — if our booking had been refundable, we would have left. Here’s what happened: We are a family with two small children and had two rooms booked through Expedia. The hotel told us that due to high occupancy, they could only place our two rooms on different floors across the two towers, and that if we wanted two rooms on the same floor, we would need to pay for an upgrade. I explained how inconvenient that would be for a family with young kids. Expedia showed that we were eligible for a free upgrade as a member benefit, but the front desk said they could not see that option and asked us to contact Expedia and have Expedia call them. Expedia tried calling, but no one answered the hotel phone. I returned to the front desk with the Expedia live chat, hoping they could help. At that point, Ivy called me over saying she could assist. I told her it was okay, but she then stood there and sarcastically
Stayed 6 nights in Dec 2025