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"Rooms were clean and fairly updated and smelled clean. Some of the places I've stayed in San Francisco have smelled dank...but not the Holiday Inn! Great food options on the backside of the hotel also. Ate at a GREAT Himalayan restaurant with outstanding food. My family and I felt safe and welcomed. Parking is $49 a night, but is included with booking through Expedia also."

"Pool is not open"

"Convenient location, friendly and helpful staff"

"Been coming here now a few years and it’s been steadily declining. This has typically been our go to property in the City but I feel like it may be our last. Location is great but service has really taken a dip. As a “VIP” guest(because of our status with Hotels.com) we used to be welcomed with cookies, waters, and food vouchers for the restaurant. That went away with the nice gestures but it didn’t bother me but this last trip was not a very welcoming one. I had my wife check in while I parked in a nearby parking garage. She said the front desk employee wasn’t very nice. Once I met my family in the room I immediately noticed that it was the wrong room. I had booked a specific suite and that wasn’t it. I go downstairs to ask about it and the gentleman kept telling me that it was correct(even though I had pictures of the room that I booked). I told him I wasn’t in the mood to argue with him as my family and I were hungry and on the way out to have dinner. We just went with the flow and tried to enjoy our time there but it just wasn’t the same because we were so used to the suite we always get. Unfortunate that we’ll have to find another property to stay out for our future trips to the City. "

"Next to tenderloin which is pretty rough, but also very walking distance to everything you need downtown. "

"Rooms were one of the best things about this hotel. Spacious and Well designed. Staff was extremely curious and professional no matter the day or time. And they are perfectly located to enjoy some great food and drinks. "