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The Royal Sonesta Chicago Downtown

4.0 star property
Art Deco hotel near Chicago Riverwalk

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Photo gallery for The Royal Sonesta Chicago Downtown

Exterior
Creator video
Outdoor wedding area
View from room
Ballroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
71 E Wacker Dr, Chicago, IL, 60601
  • Place, Chicago Riverwalk
    ‪1 min walk‬
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Millennium Park
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Suite, 1 King Bed (State, Hearing)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Superior Suite, 1 King Bed (State, Hearing)

  • 1500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Lasalle, King, Hearing Accesible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom (Lasalle, King, Hearing Accesible)

  • 960 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (State, King, Roll-in Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Accessible (State, King, Roll-in Shower)

  • 1500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (State)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Superior Suite, 1 King Bed (State)

  • 1500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, River View

Fridge, coffee/tea maker

Superior Suite, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 960 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(15 reviews)
  • 500 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Columbus)

Fridge, coffee/tea maker

Studio, 1 King Bed (Columbus)

7.0 out of 10
Good
(2 reviews)
  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(98 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Royal)

Fridge, coffee/tea maker

Superior Suite, 1 King Bed (Royal)

  • 960 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed (Family)

  • 780 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(12 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(27 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Hearing)

Fridge, coffee/tea maker

Superior Suite, 1 King Bed (Hearing)

  • 960 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Fitness)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed (Fitness)

  • 780 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

Fridge, coffee/tea maker

Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 780 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible

  • 960 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed (Skyline)

  • 1500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (LaSalle)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Superior Suite, 1 King Bed (LaSalle)

  • 960 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(49 reviews)
  • 450 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Accessible (Royal, Tub)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed, Accessible (Royal, Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds, River View

9.4 out of 10
Exceptional
(41 reviews)
  • 500 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Accessible

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Accessible

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1700 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Bedrooms (Michigan, King, Hearing Accesible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Bedrooms (Michigan, King, Hearing Accesible)

  • 1700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

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About the neighborhood

Chicago

Downtown Chicago stay.A stay at this Downtown Chicago hotel places you steps from Chicago Riverwalk and within a 5-minute walk of Michigan Avenue. Also, Millennium Park is within half a mile (1 km) and Grant Park is within 2 miles (3 km).

What's nearby

  • Chicago Riverwalk - 1 min walk - 0.0 miles
  • Michigan Avenue - 2 min walk - 0.1 miles
  • Millennium Park - 5 min walk - 0.3 miles
  • Grant Park - 13 min walk - 0.7 miles
  • Navy Pier - 4 min drive - 1.6 miles

Getting around

  • Randolph-Wabash Station - 4 min walk
  • Millennium Station - 6 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪LH Rooftop - ‬1 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬4 min walk
  • ‪Chicago Brewhouse - ‬2 min walk
  • ‪The Terrace at Trump - ‬4 min walk
  • ‪Smashburger - ‬2 min walk

About this property

The Royal Sonesta Chicago Downtown

Art Deco hotel near Chicago Riverwalk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 18 meeting rooms.

Public spaces have WiFi for a fee. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Royal Sonesta Chicago Downtown. Parking is available for a fee.

This Art Deco Chicago hotel is smoke free.

  • 1 building
  • 381 guestrooms or units
  • 39 levels
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Royal Sonesta Chicago Downtown offers 381 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. 37-inch plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Similar properties

Terrace/patio
The Royal Sonesta Chicago River North
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  • Pet friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 2,196 reviews
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Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 58 per night)
  • Valet parking on site (USD 78 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch plasma TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: USD 0.00 per day (rates may vary)
  • Valet parking fee: USD 78 per night
  • Nearby parking fee: USD 58 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    The property is professionally cleaned.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chicago Grand Wyndham
Wyndham Chicago Grand
Wyndham Chicago Grand Riverfront
Wyndham Grand Chicago Riverfront
Wyndham Grand Riverfront
Wyndham Grand Chicago Riverfront Hotel
Wyndham Grand Riverfront Hotel Chicago
71 Hotel Chicago
Hotel 71 Chicago
Wyndham Grand Riverfront Hotel

Frequently asked questions

How close is The Royal Sonesta Chicago Downtown to the airport?

The Royal Sonesta Chicago Downtown is 13.2 mi (33-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at The Royal Sonesta Chicago Downtown?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at The Royal Sonesta Chicago Downtown on Nov 23, 2025 start from $134.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Royal Sonesta Chicago Downtown have an airport shuttle?

Airport shuttle services are not available at The Royal Sonesta Chicago Downtown.

How close is The Royal Sonesta Chicago Downtown to the beach?

This hotel is 1 mi (9-min drive) from Ohio Street Beach and 1.8 mi (10-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does The Royal Sonesta Chicago Downtown offer free breakfast?

The Royal Sonesta Chicago Downtown does not offer free breakfast.

Is there a casino at The Royal Sonesta Chicago Downtown?

No, there is no casino at this hotel, but Bally's Casino Chicago (9-min walk) is nearby.

What time is check-in at The Royal Sonesta Chicago Downtown?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Royal Sonesta Chicago Downtown?

Free parking is not available at this hotel. Valet parking is available for USD 78 per night.

Does The Royal Sonesta Chicago Downtown have a pool?

The Royal Sonesta Chicago Downtown does not have a pool.

Does The Royal Sonesta Chicago Downtown have a restaurant?

The Royal Sonesta Chicago Downtown is home to Hoyt's Chicago, which features American cuisine and happy hour.

Does The Royal Sonesta Chicago Downtown have a spa?

There are no spa services available at this hotel.

How close is The Royal Sonesta Chicago Downtown to downtown Chicago?

The Royal Sonesta Chicago Downtown is 0.7 mi away from Chicago.

Reviews

The Royal Sonesta Chicago Downtown Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 2323 out of 3007 reviews
Rating 8 - Good. 408 out of 3007 reviews
Rating 6 - Okay. 142 out of 3007 reviews
Rating 4 - Poor. 57 out of 3007 reviews
Rating 2 - Terrible. 77 out of 3007 reviews

Reviews

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Cleveland

Stayed 3 nights in Sep 2025

10/10 Excellent

Cleveland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and clean, staff was very polite and helpful, hotel location is convenient
Stayed 3 nights in Sep 2025

10/10 Excellent

RYAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff, very clean, great views, and a perfect location.
Stayed 6 nights in Aug 2025

10/10 Excellent

jose manuel bermudez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to Chicago for my wife birthday and to see the Yeah Yeah Yeahs. We didn’t want to leave, spent our last night at the Sonesta and absolutely loved the heck out of it! We definitely are coming back!
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has the best view and is right in the heart of where you want to be in Chicago. The staff were awesome. The room was plenty big and had everything we wanted in a room. The hallways were a little dirty, could have been vacuumed. Overall, the property was in good condition and the gym was nice too. I will stay here again. I have been to several places in Chicago to stay and this is my favorite so far!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Philippe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good location
Stayed 4 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from the bed on the 34th floor!
Stayed 1 night in Jul 2025

10/10 Excellent

Dean

Stayed 1 night in Jun 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A lot of people were getting into their rooms before us. When my husband asked the front desk several times they seemed uncaring. He started to get upset and then they gave us a river view. It would have been nice to have been treated well without having to get upset first
Stayed 3 nights in Jul 2025

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Philippe

Stayed 1 night in Jul 2025

10/10 Excellent

Bruce

Liked: Amenities, property conditions & facilities
Fantastic stay
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice and helpful staff. Clean facility and good sized rooms.
Stayed 2 nights in Jul 2025

6/10 Okay

ashley

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The restaurant staff are not friendly. We were there on vacation and while eating breakfast we asked a server about their opinion on things to do or where to do and NOTHING . It was like we weren’t good enough to speak to. If you wanted something you needed to ask, no checking up on your family to see how you are doing. Menu very limited. If you have kids this place isnt very kid friendly. We tried to give the restaurant another try the next morning but again service was not great if you wanted/needing something you had to get up and ask. So we left and went elsewhere .
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location was perfect on the river close to everything like the bars restaurants River activities had a great time
Stayed 3 nights in Jul 2025

6/10 Okay

Theresa

Disliked: Staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Kristin

Stayed 4 nights in Jul 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superior Stay

The location was superior, right on Wacker overlooking the river. The room was spacious and the price was reasonable. Being a 1/2 block walk to the Magnificent Mile, it allowed me to have my business meeting while my wife could shop.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and convenient to the river. The homeless people were the only negative and nothing that the hotel could control.
Stayed 4 nights in Jul 2025

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel right on the river and close to everything. Amazing view, staff were very kind and helpful. We stayed in an accessible room for a family member and had a lot of space. Great city to walk, and very accessible actually, as well as this hotel. Would stay here again.
View from hotel room
View from hotel room, evening
Walk in shower, accessible bathroom
Stayed 3 nights in Jun 2025

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was right on the river and outstanding. Room extra large, comfy and had amazing views. Central to everything, could easily walk to many attractions. Hotel staff was attentive, helpful and friendly. Would highly recommend this hotel!
Stayed 3 nights in Jul 2025