Hotel Riu Dunamar - All Inclusive

3.5 star property
3.5-star beachfront property with 5 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Dunamar - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Lobby
2 bedrooms, free minibar, in-room safe, individually decorated
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
6 bars/lounges, 2 swim-up bars, poolside bar

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast included
  • Spa
  • All inclusive

Explore the area

Map
Blvd. Costa Mujeres, Costa Mujeres, QROO, 77720
  • Mujeres Beach
    ‪10 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪55 min drive‬
  • North Beach
    ‪56 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬

Room options

Standard Double Room ( Kid Free | C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Standard Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Oceanfront (B2C-US)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

Standard Double Room, Oceanfront (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room (C)

8.8 out of 10
Excellent
(5 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (C)

  • 753 sq ft
  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

Double Room, Partial Ocean View (C)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite (C)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Connecting Rooms (C)

  • 388 sq ft
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Double Room, Partial Ocean View (L)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (L)

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 753 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Standard Double Room, Ocean View (L)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (M)

8.0 out of 10
Very good
(20 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (L)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (M)

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (M)

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (E)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, 2 Bedrooms (U)

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite (M)

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (M)

  • 753 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, Partial Ocean View (U)

8.0 out of 10
Very good
(25 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (U)

8.2 out of 10
Very good
(156 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (U)

9.4 out of 10
Exceptional
(3 reviews)
  • 753 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, Ocean View (U)

9.2 out of 10
Wonderful
(30 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 753 sq ft
  • Sleeps 5
  • 4 Twin Beds

Suite (B2C-US)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Partial Ocean View (B2C-US)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-US)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room Standard with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Family Room -5 guests- Classic

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Double Room Standard

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Family Room -5 guests-

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Double Room Superior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Superior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Classic with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Double Room with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Room Classic with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Family Room -5 guests- Classic

  • Sleeps 5

About the neighborhood

Costa Mujeres

On the beach.Within 6 miles (10 km) of this property, you'll find Playa Mujeres Golf Club and Mujeres Beach. Punta Sam Ferry Terminal and Punta Sam Beach are also within 6 miles (10 km).

What's nearby

  • Playa Mujeres Golf Club - 7 min drive - 4.2 miles
  • Mujeres Beach - 10 min drive - 5.1 miles
  • Isla Mujeres Ferry Terminal - 55 min drive - 11.1 miles
  • North Beach - 56 min drive - 11.5 miles
  • Dolphin Discovery - 59 min drive - 13.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Isla Blanca - ‬7 min drive
  • ‪So Cal Gourmet Food Emporium - ‬4 min drive
  • ‪Flavors - ‬5 min drive
  • ‪Mar - ‬5 min drive
  • ‪Braza Grill - ‬4 min drive

About this property

Hotel Riu Dunamar - All Inclusive

3.5-star beachfront property with 5 outdoor pools
Hotel Riu Dunamar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Dunamar - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this property measures 1378 square feet (128 square meters) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the family-friendly Hotel Riu Dunamar - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Costa Mujeres property.

  • 1 building
  • 740 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 2 swim-up bars
  • 6 bars or lounges
  • Meeting rooms
  • 1378 sq ft of conference space
  • 128 sq m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
Hotel Riu Dunamar - All Inclusive offers 740 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Each accommodation is individually decorated. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include facials and body treatments. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Living room
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 restaurants
  • 6 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Dunamar - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Dunamar All Inclusive All-inclusive property Costa Mujeres
All-inclusive property Riu Dunamar All Inclusive Costa Mujeres
Riu Dunamar All Inclusive All-inclusive property Costa Mujeres
Riu Dunamar All Inclusive All-inclusive property
Riu Dunamar All Inclusive Costa Mujeres
Costa Mujeres Riu Dunamar All Inclusive All-inclusive property
All-inclusive property Riu Dunamar All Inclusive Costa Mujeres
Costa Mujeres Riu Dunamar All Inclusive All-inclusive property
Riu Dunamar All Inclusive All-inclusive property Costa Mujeres
Riu Dunamar All Inclusive All-inclusive property
Riu Dunamar All Inclusive Costa Mujeres
All-inclusive property Riu Dunamar All Inclusive
Riu Dunamar All Inclusive
Hotel Riu Dunamar - All Inclusive Costa Mujeres
Hotel Riu Dunamar - All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Dunamar - All Inclusive to the airport?

Hotel Riu Dunamar - All Inclusive is 22.2 mi (50-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel Riu Dunamar - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Dunamar - All Inclusive.

How close is Hotel Riu Dunamar - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Dunamar - All Inclusive offer free breakfast?

Hotel Riu Dunamar - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Dunamar - All Inclusive?

No, there is no casino at this property, but PlayCity Casino (21-min drive) and Royal Yak Casino and Sports Book (22-min drive) are nearby.

What time is check-in at Hotel Riu Dunamar - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Dunamar - All Inclusive?

This property offers free self parking.

Does Hotel Riu Dunamar - All Inclusive have a pool?

Hotel Riu Dunamar - All Inclusive features 5 outdoor pools and a children's pool.

Does Hotel Riu Dunamar - All Inclusive have a restaurant?

Yes, there are 5 restaurants on site.

Does Hotel Riu Dunamar - All Inclusive have a spa?

This property has a spa, which features body treatments, beach massages, and facials.

How close is Hotel Riu Dunamar - All Inclusive to downtown Costa Mujeres?

Hotel Riu Dunamar - All Inclusive is 1 mi away from Costa Mujeres.

Hotel Riu Dunamar - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 572 out of 1175 reviews
Rating 8 - Good. 309 out of 1175 reviews
Rating 6 - Okay. 163 out of 1175 reviews
Rating 4 - Poor. 68 out of 1175 reviews
Rating 2 - Terrible. 63 out of 1175 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really can’t think of any area of property or service that needs attention. We had a great week.
Stayed 7 nights in Apr 2025

10/10 Excellent

Brandy, Salisbury

Traveled with family
Beautiful property! Very polite and professional staff. Very clean and well maintained. Waterslides for the kids a plus. Highly recommend!
Stayed 4 nights in Apr 2025

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! Fulfilled all my dreams for a fantastic family vacation with my two teens and husband. Superior service, great food, no reservations needed at any restaurant, always a lounge chair available at the beach and pools, always something to do, grounds were impeccable, I could go on and on. I relied on reviews while searching for a trip and all the reviews lived up to every word of how amazing RIU is. I highly recommend a trip to Dunamar and hope to return soon. Thank you RIU for memories that will last a lifetime!
Stayed 5 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Thuhanh

Stayed 5 nights in Apr 2025

10/10 Excellent

Je-nean

Liked: Cleanliness, staff & service, property conditions & facilities
Second time for our
Stayed 7 nights in Apr 2025

10/10 Excellent

Casey

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a 4th floor suite, and the view from the room was fantastic. Loved the huge ocean-facing balcony. Also loved the waterpark and the separate family and adult pools. Beach was good-sized and beautiful. There were always chairs available, which was nice because we’d move from beach to pool to waterpark all in a day. The food and service was excellent. Highly recommend!
Stayed 5 nights in Apr 2025

10/10 Excellent

Jorge Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel cómodo para familias

Es un hotel muy cómodo con buen comida, el servicio no es tan bueno pero asumo que por ser temporada alta eso pasa. Albercas de niños y para solo adultos y la playa bonita.
Stayed 5 nights in Apr 2025

10/10 Excellent

Robert

Great service, beach and entertainment.
Stayed 7 nights in Mar 2025

10/10 Excellent

GREG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually ended up staying in Riu Palace right next to Dunamar. Dunmar is a great hotel has great night shows , the beach is awesome. Really light soft white sand blue water reflecting through the white send. Palace is a little more luxurious but at the same time more expensive so staying at Dunamar might actually be the way to go.
Stayed 7 nights in Apr 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a very nice family-oriented option with a bunch of activities for children and adults. The dining options we're just okay and some of the food items were not that great. The property was maintained very well and everything was clean at all times. The staff is friendly, however, there were language barriers. I would still recommend this resort, but also willing to check other options for all-inclusives.
Stayed 6 nights in Apr 2025

8/10 Good

CHERYL, Winnipeg

Stayed 7 nights in Apr 2025

4/10 Poor

Lou Ele

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This is more like a 3 star reset. The biggest issue we had was the food. Everything was so dry. We ended up going off resort for food because the food was so bad. Also- the water park is not open on mondays so that was not something we knew ahead of time. The beds are so small that my husband and I couldn’t fit in a bed together. We are not large people either. The resort being “renovated “ isn’t an upscale renovation either. The beach and water were clean though. We will likely not return to any Rius in the future. We have stayed at Rius previously and this one was just not up to par.
Stayed 4 nights in Apr 2025

8/10 Good

Lelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite and the property was gorgeous especially the beach. Didnt like that the bedsheets weren't that clean and not too many english tv channels
Stayed 4 nights in Apr 2025

10/10 Excellent

Lyudmila

Stayed 3 nights in Apr 2025

10/10 Excellent

Holly Ann

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great property with awesome staff. The beach was amazing! The buffet was exceptional. I also loved the walkability and the entertainment. I’m would recommend this place for any family.
Stayed 7 nights in Apr 2025

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Carrie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with my daughter who has Celiac and they provided her with safe dining options every day, at every meal, at every restaurant, with a chef coming out to even ask what she wanted several times. The property was beautiful and staff was constantly cleaning. Never had to fight for a chair, or wait that long for a drink. An amazing vacation! Highly recommend!
Stayed 5 nights in Apr 2025

10/10 Excellent

Tatiana

Liked: Cleanliness
Stayed 8 nights in Apr 2025

10/10 Excellent

Tyrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great for families too. Just wish they managed the towel saving on the seats at the pool a little more. If you didnt get a seat by 630am it was pretty tough to find a spot.
Stayed 6 nights in Mar 2025

4/10 Poor

Andrew

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I had high hopes going to Riu Dunamar based on Expedia and Google reviews, the resort was pretty disappointing. The food quality was sub par compared to other resorts we stayed that in Mexico. The choice was limited, and what was available was not to the standard of other resorts. The facilities were lacking as well. There are only 3 public bathrooms for the whole resort on the ground floor and outside. There are no activities for kids besides pools, the water park and the evening show. No basketball court, mini golf, movie theatre. Nothing indoors for peak sun during the day. Besides the waterpark, the pools are way too deep for small children. 1.3m is the minimum depth everywhere, be warned if you have small children like we do. On the positive side the beach was nice. The kids enjoyed the stay and had a good time. It wasn't a terrible experience, but far from 5 star resort advertised. Oh the location is also pretty remote. 1.5 hours for any excursion. Decent trip overall, but would not repeat. Planet Hollywood next door is significantly better at a similar price point.
Stayed 7 nights in Mar 2025

10/10 Excellent

Rakaiya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that there were not any rooms to book i only got to stay one night
Stayed 1 night in Mar 2025

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a group of 16. We had a great time!!
Stayed 4 nights in Mar 2025

4/10 Poor

eloise

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Lots of pool, water park, and beach options depending on your preference. Food options extremely limited to basically buffet items at every restaurant or 4 options to choose from at the Italian restaurant. The beds are extremely small and uncomfortable (old). Be weary of the free room upgrade that they make you sign an acceptance for, it is right outside the evening music stage that doesn’t close until 11pm some nights. The lost and found is only a lost and never returned. We lost 3 items and every time they checked their “list” none of the items were there. They do not actually show you the found goggles, water bottles, or sunglasses. Just review a list quickly and tell you they don’t have your items.
Stayed 4 nights in Mar 2025

10/10 Excellent

Amatu

Stayed 3 nights in Mar 2025