For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"The card key system did not work. After checking in, I had to go back to the front desk with all of my belongings to have my card key “reset”. I went
...
"
More
You'll find Greenburgh Public Library and Sportime USA within 2 miles (3 km) of this hotel. Westchester Skating Academy and Captain Lawrence Brewing Company are also within 2 miles (3 km).
Renovated in 2018
This hotel doesn't skimp on freebies - guests receive free breakfast and free WiFi. Traveling on business? Take advantage of the 3 conference rooms, business center, and express check-in. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and laundry facilities.
Free Internet, flat-screen TVs
The 156 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and coffee/tea makers. Free weekday newspapers, free local calls, and hair dryers are also available.
Hampton Inn White Plains ratings based on 16 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Hampton Inn White Plains
Everyone (7)Couples (2)Family (8)
3 out of 5
The card key system did not work. After checking in, I had to go back to the front desk with all of my belongings to have my card key “reset”. I went back to my room, with all my belongings just to have the card key system not work a second time. A hotel employee was with me and his “master key” did not work either. The front desk staff radioed to maintenance to tell them the door look needed to be fixed. When the first hotel worker told the front desk staff to assign another room, she replied that she didn’t have many rooms left! When i asked to get a new room, she did give one to me. So third time was a charm and I lugged my belongings and daughter a third time up to a room.
Posted by a verified traveler on Feb 18, 2020
Was this review helpful to you?
Comment from Hotel Management
Feb 18, 2020
by Brandii- Front Office Manager
Thank you very much for choosing our hotel for your lodging needs. In addition, we would like to thank you for taking the time to fill out this survey. I do apologize for these inconveniences you had to endure. I have gone ahead and have passed your comments on to the appropriate departments, so that we may look into them.
Thank you for bringing these to our attention.
3 out of 5
It was just okay. When I checked in at the front desk, I didn't even receive a greeting, no hello, good evening, she barely spoke. I didn't feel welcomed at all. My room was basic, there was a lot of hair on pillows, bed and in bathroom and it was dusty. I would recommend a room on the backside of the building so as not to hear the highway noise all night and day. The breakfast was unimpressive, watery eggs, sausage links that tasted bad and not so fresh fruit salad. The ladies in the breakfast serving area were cordial and polite. The lobby sitting area, breakfast area and gym were nice.
It was reasonably priced but I don't think I would return.
Posted by Raisal, from NY on Jan 7, 2020
Was this review helpful to you?
Comment from Hotel Management
Jan 8, 2020
by Brandii- Front Office Manager
I would like to sincerely apologize for all inconveniences you had to endure during your stay here with us. We aim for 100% guest satisfaction and I see that we failed with your trip. I can assure you however, that this is not a standard we go by and I will work on improving all concerns you have brought to my attention. I have also gone ahead and have passed the others on the appropriate departments.
We do hope you reconsider our property so that you may witness our progress.
5 out of 5
The hotel was very clean.. The room was great. The employees were all very nice. Really enjoyed the fireplace.
Posted by a verified traveler on Dec 22, 2019
Was this review helpful to you?
Comment from Hotel Management
Jan 8, 2020
by Brandii- Front Office Manager
Thank you very much for choosing our hotel for your lodging needs. In addition, we would like to thank you for taking the time to fill out this survey and giving us such great marks and wonderful comments. All will definitely be passed on to the rest of the team!
We look forward to seeing you again!
5 out of 5
Special thanks to Vanessa at check in. Love the coffee after a long drive. Beds comfortable and room clean.
Posted by a verified traveler on Dec 16, 2019
Was this review helpful to you?
Comment from Hotel Management
Jan 5, 2020
by Brandii -Front Office Manager
Thank you very much for choosing our hotel for your lodging needs. In addition, we would like to thank you for taking the time to fill out this survey and giving us such great marks and wonderful comments. All will definitely be passed on to the rest of the team!
We look forward to seeing you again!
3 out of 5
Posted by a verified traveler on Nov 11, 2019
Was this review helpful to you?
Comment from Hotel Management
Nov 11, 2019
by nessa
Thank you for taking the time to complete the survey for your recent stay at our hotel, the Hampton Inn White Plains Tarrytown.
We would sincerely appreciate your feedback and would like to know how we could have exceeded your expectations. Your comments will help us as we continually work to improve our guest experience.
Looking forward to hearing from you. Hope you have a wonderful day!
4 out of 5
Posted by a verified traveler on Oct 14, 2019
Was this review helpful to you?
Comment from Hotel Management
Oct 15, 2019
by vanessa
Thank you for taking the time to complete the survey for your recent stay at our hotel, the Hampton Inn White Plains Tarrytown.
We would sincerely appreciate your feedback and would like to know how we could have exceeded your expectations. Your comments will help us as we continually work to improve our guest experience.
Looking forward to hearing from you. Hope you have a wonderful day!
4 out of 5
What was unique was nice staff no matter what time Vanessa was the best ever !!! I really didn’t like the way the pool looked didn’t look upgraded or clean . The beds are too small .
Posted by a verified traveler on Aug 20, 2019
Was this review helpful to you?
Comment from Hotel Management
Aug 26, 2019
by Brandii- Front Office Manager
Thank you very much for choosing our hotel for your lodging needs. In addition, we would like to thank you for taking the time to fill out this survey and giving us such great marks.
We hope to see you in the future.
4 out of 5
I like that there are a variety of close by restaurant
Posted by a verified traveler on Jul 2, 2019
Was this review helpful to you?
Comment from Hotel Management
Jul 3, 2019
by vanessa
Thank you for taking the time to complete the survey for your recent stay at our hotel, the Hampton Inn White Plains Tarrytown.
We would sincerely appreciate your feedback and would like to know how we could have exceeded your expectations. Your comments will help us as we continually work to improve our guest experience.
Looking forward to hearing from you. Hope you have a wonderful day!
5 out of 5
Posted by a verified traveler on Apr 23, 2019
Was this review helpful to you?
Comment from Hotel Management
Apr 28, 2019
by vanessa
Thank you for taking the time to complete the survey for your recent stay at our hotel, the Hampton Inn White Plains Tarrytown.
We would sincerely appreciate your feedback and would like to know how we could have exceeded your expectations. Your comments will help us as we continually work to improve our guest experience.
Looking forward to hearing from you. Hope you have a wonderful day!
4 out of 5
Room was clean, no complaints. Breakfast was mediocre. One of the elevators was out and of course accidents happen but the 1 elevator working was slow. Also was unfortunate that the shuttle service doesn’t run on the weekend
Posted by Emily, from Boston, MA on Apr 22, 2019
Was this review helpful to you?
Comment from Hotel Management
Apr 28, 2019
by VANESSA
Thank you for taking the time to complete the survey for your recent stay at our hotel, the Hampton Inn White Plains Tarrytown.
We would sincerely appreciate your feedback and would like to know how we could have exceeded your expectations. Your comments will help us as we continually work to improve our guest experience.
Looking forward to hearing from you. Hope you have a wonderful day!
Due to COVID-19, this property’s food and beverage options may be limited.
Property Features
Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. Event space at this hotel measures 2800 square feet (260 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hampton Inn White Plains. Parking is available for a fee. A complete renovation of Hampton Inn White Plains was completed in 2018. This Elmsford hotel is smoke free.
156 guestrooms or units
7 levels
2800 sq ft of conference space
260 sq m of conference space
Built in 1957
Breakfast available (free)
Business facilities
Conference space
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Gift shop
Fireplace in lobby
Television in lobby
ATM
Elevator
No smoking on site
Family Friendly Amenities
Free WiFi
Laundry facilities
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Airport: Westchester County Airport (HPN) (18.5 km / 11.5 mi)
Train station: White Plains Metro-North Railroad Station (6.5 km / 4 mi)
Parking: Self parking available for a surcharge
Room Amenities
Hampton Inn White Plains offers 156 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Flat-screen television
Cable channels
Premium channels
Movies for purchase
Coffee maker
Bathtub or shower
Housekeeping (daily)
Weekday newspapers (free)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Blackout drapes
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free breakfast daily from 6:00 AM to 10:00 AM.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible path of travel
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Debit cards
gap period enforced between guest stays 72 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: USD 5 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hampton Inn White Plains
Hampton Inn White Plains Elmsford
Hampton Inn White Plains Hotel
Hampton Inn White Plains Hotel Elmsford
White Plains Hampton Inn
Elmsford Hampton Inn
Hampton Inn Elmsford
Hampton Inn White Plains / Tarrytown Hotel Elmsford
Hampton Inn White Plains Hotel
Hampton Inn White Plains Elmsford
Hampton Inn White Plains Hotel Elmsford
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
There was an error importing /White-Plains-Hotels-Hampton-Inn-White-Plains.h23291-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/White-Plains-Hotels-Hampton-Inn-White-Plains.h23291-p2.Hotel-Reviews?rm1=a2&
Frequently Asked Questions
Hampton Inn White Plains does not have a restaurant on site. Nearby dining options include Ruth's Chris Steak House (6-min walk), Cooper's Mill (7-min walk), and Pete's Saloon & Restaurant (8-min walk).
Free parking is not available at this hotel. Self parking is available for USD 5 per day.
Hampton Inn White Plains is 11.5 mi (13-min drive) away from the White Plains, NY (HPN-Westchester County) airport, the closest popular airport to the property.
Hampton Inn White Plains features a seasonal outdoor pool. Guests can enjoy pool access from 8 AM to 8 PM.
This hotel is 9.8 mi (15-min drive) from Nyack Beach State Park and 15.4 mi (21-min drive) from Hudson Park and Beach. Don't forget your sunscreen!
There are no spa services available at this hotel.
Hampton Inn White Plains offers free buffet breakfast every day from 6:00 AM to 10:00 AM.
Check-in begins at 3 PM.
Airport shuttle services are not available at Hampton Inn White Plains.
No, there is no casino at this hotel, but Empire City Casino (14-min drive) is nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
