Book Hotels in Western Suburbs, IL

Room was clean and nice. Was doubled charged for room. But the manager on duty took care of everything. Plus also gave us a free bottle of wine. He went outta his way to make sure we were happy.

It is a nice hotel the room was comfortable and the view was very nice from the 7th floor. Additionally it seemed very clean and well kept. The only thing that wasnt perfect was the size of the bathroom. A very thick heavy door with low ceiling and small so the steam from the hot wayer was trapped and got pretty humid and hard to breate relatively quickly.

Very modern staff at check in very friendly. Bed is very high 36" my wife needed a stool to get in bed. Even high for me and I'm 6 foot

Hotel didn't seam to clean. Wanted to take a bath water keep coming yellow dont think they have use this bathroom in a long time took a shower same. Feel disgusted after that took a nap and left the hotel didn't come back was there only for like 2 hours

hotel was clean and rooms are nice ..............

Stayed in room 503 with my 5 year old daughter and husband. By the 3rd day of our stay both my husband and daughter were showing allergic symptoms such as running nose, sneezing and itchy eyes we assumed it was pets in the building. It’s now our 6th night & we had started taking allergy medication the symptoms were not improving, my husband thought to check the 2 vents in the room, that were possibly just dusty. When he took a closer look both vents were COVERED in black mold! We called the front desk to make sure they were aware it and that we wanted to speak to the general manager the next morning. The next morning (Friday) I went down to speak to Carmela who sent their maintenance guy Seth to come check it out. I let her know I had video the vents and that it was definitely not dust if she wanted to see for herself. She neither bothered to look at the videos or go see the room. She even asked me why had I waited so long to report the issue. Seth comes up and he takes a look at both vents and tells me that Yes, it is indeed mold. I go back down to speak to Carmela & tell her I'd like to extend my stay however not in that room. She had 2 other rooms on the 5th floor available and would have Seth take a look at those beforehand. Well Seth confirmed those 2 rooms vents were also in the same condition. However she wants to tell me they also have "dust in the vents." It’s absolutely ridiculous. Corporate was contacted!