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4.0 out of 5

"I absolutely love this hotel! It’s always clean, well maintained and the staff and guests are friendly snd helpful. I also had my sweet 16 here about ... " More

By a verified traveler on Sun 03 Dec 2017

Hotel Description

3.5-star hotel near Oakbrook Center Mall

In suburbs

At this Lombard hotel, you'll be within half a mile (1 km) of Yorktown Shopping Center and 3 miles (5 km) of Oakbrook Center Mall. Morton Arboretum and Drury Lane Theater are also within 6 miles (10 km).

Renovated in 2018

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy freebies like cooked-to-order breakfast and an area shuttle

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 262 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. MP3 docks, refrigerators, and microwaves are also available.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$124 per night

Suite, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Chicago Lombard Oak Brook ratings based on 34 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Chicago Lombard Oak Brook

Everyone (5) Family (2)
5 out of 5
The breakfast was great.maid service need to be better

Posted by on May 14, 2019

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1 out of 5
I was unable to check in because travelocity never sent over my reservation to the hotel. By not doing so, I was unable to get a room at this hotel due to being overbooked. I will not book hotels through travelocity moving forward

Posted by on May 4, 2019

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Comment from Hotel Management

May 16, 2019 by Mallorey - Guest Services Manager

Hello there! I do apologize you experienced issues with your reservation. We work diligently with our 3rd party accounts to make the process seamless so I am sorry that was not our experience. I hope you may give our hotel another try if you're ever back in the area. Sincerely,

5 out of 5
This is my favorite hotels. The front desk was very friendly and helpful. The open bar was awesome! The pool was too crowded with kids but there is adult swim in the evening so that was great. The breakfast buffet was delicious. We really enjoyed our stay ❤️

Posted by on Apr 15, 2019

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5 out of 5

Posted by on Jan 28, 2019

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5 out of 5
Food was great . Staff was very professional and helpful.

Posted by on Aug 20, 2018

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5 out of 5
I absolutely love this hotel! It’s always clean, well maintained and the staff and guests are friendly snd helpful. I also had my sweet 16 here about 4 years ago and the banquet hall was very professional and elegant. I would highly recommend staying here.

Posted by , from Lombard IL on Dec 3, 2017

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5 out of 5

Best cooking I've had at any hotel ever

I really enjoyed the stay. It felt like being at home away from home!

Posted by on Dec 15, 2015

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Comment from Hotel Management

Dec 30, 2015 by Sarah Lewis, Director of Rooms

I am so excited to share your wonderful review with our staff. Thank you for being a part of our extended family.

4 out of 5

Beautiful hotel outside of Chicago!

This was a beautiful hotel inside with a nice bar and indoor swimming pool too. The rooms were impressively clean upon arrival. The hotel staff was courteous although not 100% personable. Overall, it was very nice and comfortable stay.

Posted by , from Chicago, IL on Jul 8, 2015

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Comment from Hotel Management

Jul 24, 2015 by Sarah Lewis

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again

5 out of 5

I really enjoyed my stay, the atrium was so very nice and relaxing

Pros: Close restaurants, Free Internet, Quiet, Free breakfast
The beds were so nice and sofe the pillows a plus...it was nice to have the extra room. Great idea if staying with additional guest to share a suite. The manager reception and the breakfast was really nice. The Chiefs were so nice and greeted you with a great big Good Morning and the omelettes and pancakes were really very good, such a plus to the old donuts and all the carbs. Very nice hotel and would stay and recommend this hotel to others.

Posted by , from Michigan, USA on Jul 26, 2012

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4 out of 5

Great two days

Pros: Free breakfast, Close restaurants, Quiet
Cons: No free Internet
Stayed for two days over a weekend. Great free breakfast, excellent room and will stay again.

Posted by , from Billings, MT on May 30, 2012

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About the Embassy Suites by Hilton Chicago Lombard Oak Brook

Location 707 E Butterfield Road, Lombard, IL 60148

Property Features

Embassy Suites by Hilton Chicago Lombard Oak Brook offers its guests an indoor pool and a fitness center. There's a restaurant on site. Free breakfast is served, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 4,000 square feet (0 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Chicago Lombard Oak Brook. A free area shuttle within 3 mi is available. Parking is available for a fee. A complete renovation of Embassy Suites by Hilton Chicago Lombard Oak Brook was completed in 2018. This 3.5-star Lombard hotel is smoke free.

  • 262 guestrooms or units
  • 10 levels
  • 4,000 sq ft of conference space
  • 0 sq m of conference space
  • Built in 1989
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.)
  • Train station: Downers Grove Main Street Station (6.2 km / 3.9 mi)
  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Chicago Lombard Oak Brook offers 262 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas and include sofa beds. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton Chicago Lombard Oak Brook has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 6.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hilton Chicago Lombard Oak Brook Hotel
  • Embassy Suites Oak
  • Embassy Suites Oak Hotel
  • Embassy Suites Oak Hotel Lombard Chicago Brook
  • Embassy Suites Chicago Lombard Oak Brook Hotel
  • Embassy Suites Oak Brook Hotel
  • Embassy Suites Oak Brook
  • Embassy Suites Hilton Oak Brook Hotel
  • Embassy Suites Hilton Chicago Lombard Oak Brook
  • Embassy Suites Hilton Oak Brook

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.