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"The room air conditioner was not working. I was assigned a different room. " More

By a verified traveler on Sun 26 Jul 2020

Hotel Description

3-star hotel near Oakbrook Center Mall

Near the airport

Within 2 miles (3 km) of this Oakbrook Terrace hotel, you'll find Oakbrook Center Mall and Drury Lane Theater. Yorktown Shopping Center and York Woods County Forest Preserve are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free Internet, comfy beds

The 215 individually furnished guestrooms offer free WiFi and free wired Internet, as well as comfy beds. TVs come with satellite channels, and other amenities include refrigerators and microwaves.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Chicago-Oakbrook ratings based on 13 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Chicago-Oakbrook

Everyone (7) Couples (2) Family (5)
3 out of 5
The room air conditioner was not working. I was assigned a different room.

Posted by on Jul 26, 2020

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Comment from Hotel Management

Aug 11, 2020 by Vincent

Thank you for your feedback and happy all worked out well.

3 out of 5
We stayed for two night. When we returned to our room after being gone from 10 am to 8 pm, we walked into a room that had not been made up. No new coffee supplies, bathroom with used towels not removed and no made bed. When we call the desk to complain, gwe were told nothing could be done

Posted by , from Indianapolis, IN on Feb 18, 2020

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3 out of 5
The property is a little older. Check in was smooth and the hostess was nice. My room had crumbs under the desk/table and there was hair in the shower.

Posted by on Oct 18, 2019

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5 out of 5
The restaurant attached and the cleanliness of the facilities.

Posted by on Sep 22, 2019

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2 out of 5
The hotel was not particularly nice. The room was small and just kind of average. The room service/Bar Louie was probably the best thing... but I also think it contributed to the property being so loud...

Posted by on May 5, 2019

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Comment from Hotel Management

Jun 13, 2019 by Althea Walker

Thank your for staying with the Oakbrook Holiday Inn

4 out of 5
Location is good. Room is very small, WiFi didn’t work

Posted by on Apr 15, 2019

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Comment from Hotel Management

Jun 13, 2019 by Althea Walker

Thank your for staying with the Oakbrook Holiday Inn We hope to see you back soon

5 out of 5

Posted by on Mar 4, 2019

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3 out of 5
My room was good ,but the air conditioning was very loud , kept waking me up during the night

Posted by , from IL on Jul 2, 2018

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3 out of 5
Good location and nice that Bar Louie is on site. Rooms are like every other Holiday Inn nothing special but they were clean.

Posted by on May 10, 2017

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4 out of 5

Good Hotel and great location

Pros: Free parking and wifi, clean hotel room.
Cons: Put spare roll of toilet paper in room, had to call front desk to get one. Good thing I noticed it was finishing and didn't have a spare one.
Location: Plenty of restaurants, bars and shopping around.
I've stayed here several times and will continue to come back to this hotel when I visit again. Clean and centrally located, plenty of restaurants, bars and shopping around.

Posted by , from Miami, FL on May 8, 2017

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About the Holiday Inn Chicago-Oakbrook

Location 17 W 350 22nd St, Oakbrook Terrace, IL 60181

Property Features

Holiday Inn Chicago-Oakbrook offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 7000 square feet (630 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Holiday Inn Chicago-Oakbrook. Self parking is free. This 3-star Oakbrook Terrace hotel is smoke free.

  • 1 building
  • 215 guestrooms or units
  • 7 levels
  • 7000 sq ft of conference space
  • 630 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Midway Intl. Airport (MDW) (35.6 km / 22.1 mi)
  • Train station: Westmont Station (6.4 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Chicago-Oakbrook offers 215 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Premium satellite television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Oakbrook Terrace hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Holiday Inn Chicago-Oakbrook has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.95 and USD 12.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Oakbrook Terrace
  • Holiday Inn Chicago-Oakbrook Hotel
  • Holiday Inn Chicago-Oakbrook Hotel Oakbrook Terrace
  • Holiday Inn Chicago Oakbrook Hotel Oakbrook Terrace
  • Holiday Inn Chicago-Oakbrook Oakbrook Terrace
  • Holiday Inn Chicago Oakbrook
  • Holiday Inn Chicago-Oakbrook Hotel
  • Holiday Inn Chicago-Oakbrook Oakbrook Terrace
  • Holiday Inn Chicago-Oakbrook Hotel Oakbrook Terrace

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.