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4.2 out of 5

"Everything was perfect, well maintained and clean. " More

By a verified traveler on Sat 21 Dec 2019

Hotel Description

3-star hotel near Oakbrook Center Mall

In shopping district

Within 3 miles (5 km) of this Lombard hotel, you'll find Oakbrook Center Mall and Yorktown Shopping Center. Morton Arboretum and Drury Lane Theater are also within 6 miles (10 km).

Renovated in 2014

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like full breakfast and free self parking.

Free Internet, sofa beds

Boasting comforts like premium bedding and down comforters, the 151 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. Sofa beds, living rooms, and coffee/tea makers are also available.

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$89* Per night/room Jul 16 - Jul 17

Two Double Beds (plus sofa Bed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Plus Sofa Bed (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hyatt Place Chicago/Lombard/Oak Brook ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Chicago/Lombard/Oak Brook

Everyone (9) Family (2)
5 out of 5
Everything was perfect, well maintained and clean.

Posted by on Dec 21, 2019

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Comment from Hotel Management

Dec 29, 2019 by Max S.

Thank you for the great review. We hope to see you again soon!

5 out of 5

Posted by on Sep 29, 2019

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Comment from Hotel Management

Nov 17, 2019 by Max

Thank you for the GREAT rating. We hope to see you again soon!

2 out of 5
Poor place to stay in. At high price No microwave no

Posted by on Sep 2, 2019

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5 out of 5
Staff was fabulous- very nice room was very comfortable

Posted by on Apr 25, 2019

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Comment from Hotel Management

Apr 29, 2019 by Max S.

Hello , Thank you for taking the time to review our hotel from your previous stay with us. We greatly appreciate your feedback. Thank you again for your time and choice in lodging, as we know that there are many options. Thank you and we hope to see you again soon!

5 out of 5
Like:: Staff was very helpful and friendly. Could be better:: Would be nice if they had a hot tub.

Posted by , from Michigan on Apr 4, 2019

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Comment from Hotel Management

Apr 10, 2019 by Max

Hello Eric, Thank you for taking the time to review our hotel from your previous stay with us. We greatly appreciate your feedback. Thank you for the kind words regarding our staff. It will be my pleasure to share your comments. I hope you were able to enjoy our indoor heated pool. Thank you again for your time and choice in lodging. We hope to see you again soon!

5 out of 5
This was our family's second time at this hotel. We love the location, the breakfast, the room size and the pool!

Posted by , from Detroit on Mar 26, 2019

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Comment from Hotel Management

Mar 26, 2019 by Max S.

Hello Lori, Thank you for taking the time to review our hotel from your previous stay with us. We greatly appreciate your feedback. Thank you for your return business. We love to see people return and continue to enjoy our great location. Thank you again for your time and choice in lodging, we hope to see you again soon!

3 out of 5
The king size bed was very uncomfortable and hard.

Posted by on Feb 4, 2019

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Comment from Hotel Management

Feb 15, 2019 by Max S.

Hello, Thank you for taking the time to review our hotel from your previous stay with us. We greatly appreciate the feedback, as we believe it will only make us a better hotel. I wanted to take this opportunity to apologize for your inconvenience that your endured during your time with us specifically with our bed. Please know that it is never out intention to disrupt any part of our guest's experience and unfortunately, we have missed the mark. If you could, please provide the room number we could ensure that this is not an issue going forward. Thank you again for your time and choice in lodging, we hope to see you again soon!

4 out of 5

Posted by on Jan 8, 2019

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Comment from Hotel Management

Jan 21, 2019 by Max S.

Hello, Thank you for taking the time to review our hotel. We greatly appreciate your feedback. Thank you again, and we hope to see you again soon!

5 out of 5
We had a wonderful getaway weekend and the hotel certainly contributed to it. Excellent stay!!

Posted by on Dec 17, 2018

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Comment from Hotel Management

Jan 21, 2019 by Max S.

Hello , Thank you for taking the time to review our hotel. We greatly appreciate your feedback. Thank you again, and we hope to see you again soon!

2 out of 5
Expected a bigger bathroom. Disappointed with the suite had the sink outside the bathroom. Went to front desk 3 times room still was not to my satisfaction. Staff did not explain amenities etc.

Posted by on Nov 13, 2018

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About the Hyatt Place Chicago/Lombard/Oak Brook

Location 2340 South Fountain Square Drive, Lombard, IL 60148

Property Features

Hyatt Place Chicago/Lombard/Oak Brook offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. The business-friendly Hyatt Place Chicago/Lombard/Oak Brook also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available. A complete renovation of Hyatt Place Chicago/Lombard/Oak Brook was completed in February 2014. This 3-star Lombard hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 6 levels
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms1
  • Free WiFi
  • Free area shuttle
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: O'Hare Intl. Airport (ORD) (28.7 km / 17.9 mi)
  • Train station: Downers Grove Fairview Avenue Station (6.5 km / 4 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Hyatt Place Chicago/Lombard/Oak Brook offers 151 accommodations with safes and complimentary newspapers. Accommodations have separate living rooms and are furnished with double sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Living room
  • Pull-out sofa bed
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Hyatt Place Chicago/Lombard/Oak Brook has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Chicago/Lombard
  • Hyatt Place Chicago/Lombard Hotel
  • Hyatt Place Chicago/Lombard Hotel Lombard
  • Hyatt Place Chicago/Lombard Lombard
  • Hyatt Lombard
  • Hyatt Place Lombard
  • Lombard Hyatt
  • Hyatt Place Chicago/Lombard/Oak Brook Hotel Lombard
  • Hyatt Place Chicago/Lombard/Oak Brook Hotel
  • Hyatt Place Chicago/Lombard/Oak Brook Lombard
  • Hyatt Place Chicago/Lombard/Oak Brook
  • Hyatt Place Chicago/Lombard/Oak Brook Hotel
  • Hyatt Place Chicago/Lombard/Oak Brook Lombard
  • Hyatt Place Chicago/Lombard/Oak Brook Hotel Lombard

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.