SureStay Plus Hotel by Best Western Chicago Lombard

2.5 star property
Lombard hotel in Highland Hills area

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Chicago Lombard

Lobby
Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Lobby
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
222 E 22nd Street, Lombard, IL, 60148
  • Yorktown Shopping Center
    ‪6 min walk‬
  • Oakbrook Center Mall
    ‪5 min drive‬
  • Morton Arboretum
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(243 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(22 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Bathtub

8.6 out of 10
Excellent
(32 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(95 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(50 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Lombard

Highland Hills stay.A stay at this Highland Hills hotel places you within half a mile (1 km) of Yorktown Shopping Center and 3 miles (5 km) of Advocate Good Samaritan Hospital. Lilacia Park and Oakbrook Center Mall are also within 3 miles (5 km).

What's nearby

  • Yorktown Shopping Center - 6 min walk - 0.4 miles
  • Oakbrook Center Mall - 5 min drive - 3.8 miles
  • Morton Arboretum - 6 min drive - 3.7 miles
  • Drury Lane Theater - 6 min drive - 4.2 miles
  • College of Dupage - 8 min drive - 4.2 miles

Getting around

  • Lombard Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 25 min drive

Restaurants

  • ‪Sarku Japan - ‬15 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Ancho & Agave - ‬16 min walk
  • ‪Greek Islands - ‬3 min walk
  • ‪Cinnabon - ‬15 min walk

About this property

SureStay Plus Hotel by Best Western Chicago Lombard

Lombard hotel in Highland Hills area
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite 24-hour business center. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Chicago Lombard. Self parking is free.

This Lombard hotel is smoke free.

  • 127 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard

Frequently asked questions

How close is SureStay Plus Hotel by Best Western Chicago Lombard to the airport?

SureStay Plus Hotel by Best Western Chicago Lombard is 18.9 mi (25-min drive) away from the Chicago O'Hare Intl. Airport (ORD) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Plus Hotel by Best Western Chicago Lombard?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Chicago Lombard on Sep 8, 2025 start from $76.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Chicago Lombard have an airport shuttle?

Airport shuttle services are not available at SureStay Plus Hotel by Best Western Chicago Lombard.

How close is SureStay Plus Hotel by Best Western Chicago Lombard to the beach?

This hotel is 13.8 mi (23-min drive) from Centennial Beach.

Does SureStay Plus Hotel by Best Western Chicago Lombard offer free breakfast?

SureStay Plus Hotel by Best Western Chicago Lombard offers free buffet breakfast every day from 6 AM to 9:00 AM.

Is there a casino at SureStay Plus Hotel by Best Western Chicago Lombard?

No, there is no casino at this hotel.

What time is check-in at SureStay Plus Hotel by Best Western Chicago Lombard?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at SureStay Plus Hotel by Best Western Chicago Lombard?

This hotel offers free self parking.

Does SureStay Plus Hotel by Best Western Chicago Lombard have a pool?

SureStay Plus Hotel by Best Western Chicago Lombard does not have a pool.

Does SureStay Plus Hotel by Best Western Chicago Lombard have a spa?

There are no spa services available at this hotel.

How close is SureStay Plus Hotel by Best Western Chicago Lombard to downtown Lombard?

SureStay Plus Hotel by Best Western Chicago Lombard is 2.3 mi away from Lombard.

SureStay Plus Hotel by Best Western Chicago Lombard Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1451 out of 2230 reviews
Rating 8 - Good. 472 out of 2230 reviews
Rating 6 - Okay. 175 out of 2230 reviews
Rating 4 - Poor. 73 out of 2230 reviews
Rating 2 - Terrible. 59 out of 2230 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Liked: Amenities
Good place
Stayed 3 nights in Jul 2025

4/10 Poor

Tom

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Abigail

Stayed 1 night in Jun 2025

6/10 Okay

Rhonda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was clean. The exterior trash was overflowing. The breakfast was not good at all. Very few choices.
Stayed 3 nights in Jun 2025

6/10 Okay

Michael

Traveled with family
Overall it was fine. Quiet. Breakfast was decent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laurel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel convenient to Shopping and restaurants. Chicago is about twenty minutes away.
Stayed 1 night in May 2025

10/10 Excellent

jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. Room was clean. Only downside was 1 elevator was out of order so took a little longer than normal for elevator.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Vishnu

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good…
Stayed 2 nights in May 2025

10/10 Excellent

Rajan

Stayed 1 night in May 2025

8/10 Good

Farrell

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Karen, Elmwood Park

Liked: Cleanliness, amenities, property conditions & facilities
Property was clean and as described.
Stayed 1 night in Apr 2025

10/10 Excellent

Jean

Liked: Cleanliness, property conditions & facilities
The lady at the desk was so helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 2 nights in Jun 2025

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing. Very clean facility. Loved staying here.
Stayed 2 nights in Jun 2025

6/10 Okay

Lauren

Traveled with partner
Liked: Property conditions & facilities
Unfortunately was not what we were expecting. We stayed here for 2 days, just for a quick trip to see family. When we first arrived, we were checked into a room that smelled horribly like smoke. I’ve worked in hotels, I understand mistakes happen. So I went to the desk to request another room. Not even so much as an “I’m sorry about that,” the person working simply said “huh” and proceeded to change us to another room. In the second room, we didn’t have cold water working at all the first day. The water was scalding hot, and when you put it to the cold side the water just stopped coming out. We had to call downstairs the next morning (due to checking in at 8pm the first night) to ask about the cold water. We were told there should be cold water and they sent maintenance. Immediately after arriving, the engineer took off the front of the sink, changed something, and the cold water was on. Was just very frustrating and seemed like another oversight. Additionally, our main reason for booking was based on the positive reviews about the hotel being clean. I would probably rate the cleanliness around more of a 7 out of 10 compared to most other reviews. We had hairs on our toilet seat, stains on the sheets, and black residue in the sink. This could’ve just been a rough weekend for the property and I hope that others don’t have the same experience. The lobby was nice, and some of the staff members were very kind.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Stayed 5 nights in May 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the stay went well from the smell of the hotel (which is important), to the room and amenities, to the hot and cold breakfast choices of great taste and variety, to the check-in/out procedure...and the hospitality of the staff..ALL WAS GREATLY APPRECIATED.
Stayed 3 nights in May 2025

10/10 Excellent

Gregory Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very reliable hotel. Everything is always cool. Parking is cool, lobby smells great. Oh….well priced!
Stayed 1 night in Jun 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean hotel. Bed was comfortable. Not impressed with the breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mykola

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, Definitely will recommend
Stayed 4 nights in May 2025

8/10 Good

Lucious

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a weekend trip and it was solid place to stay, clean rooms, surrounding area felt safe and quiet. My only complaint is the gym could use some attention.
Stayed 2 nights in May 2025