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4.3 out of 5

"Clean place and friendly staff. Very nice for the rates charged. " More

By a verified traveler on Sat 19 Nov 2022

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Hotel Description

Lombard hotel in Highland Hills area

Highland Hills stay

A stay at this Highland Hills hotel places you within half a mile (1 km) of Yorktown Shopping Center and 3 miles (5 km) of Advocate Good Samaritan Hospital. Oakbrook Center Mall and Lilacia Park are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a gym on site, and a 24-hour front desk and a snack bar/deli are also provided.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$81* Per night/room Jan 29 - Jan 30

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Bed Count 2 Full Beds Maximum Occupancy 4 Max

SureStay Plus Hotel by Best Western Chicago Lombard ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Chicago Lombard

Everyone (9) Couples (2) Family (8)
5 out of 5
Clean place and friendly staff. Very nice for the rates charged.

Posted by on Nov 19, 2022

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Comment from Hotel Management

Nov 20, 2022 by Patrick

Thank you so much for taking the time for a review - Come Back Soon !

5 out of 5
Quick check-in. Friendly staff. Quick service. Comfortable room. Good breakfast.

Posted by , from FRANKLIN on Sep 6, 2022

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Comment from Hotel Management

Sep 6, 2022 by Ernesto

We appreciate you taking the time to drop some kind words by us! Hope to see you again soon!

5 out of 5
I liked that the breakfast area was remodeled and that it was very nice and roomy. What I didnt like was the button for the elevator was hard to push to get the door to open

Posted by on Sep 5, 2022

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Comment from Hotel Management

Sep 5, 2022 by Ernesto

Thank you for taking the time to review us! We are working on resolving that issue in a timely manner. Hope to see you again soon!

5 out of 5
I would like to thank the receptionist Gaby for her wonderful service. we arrived early then the time of the check in. she helped us to check in earlier by speeding the presses of cleaning the rooms and she call us to let us know, and make the presses of checking in so easy. Also I would like to thank the house keeping who cleans the rooms that day.

Posted by on Aug 23, 2022

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Comment from Hotel Management

Aug 25, 2022 by Patrick

Thank you for choosing SureStay Plus Lombard. We will pass on you kind words to Gaby. Come Back Soon !

5 out of 5
we were totally happy with this place !

Posted by on Mar 30, 2022

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Comment from Hotel Management

Mar 31, 2022 by Patrick

Thank you for taking the time for a review - Come Back Soon !

5 out of 5
I needed a room for one night. When searching this hotel it appeared convenient to what i had to do, to be well kept and included a complimetary breakfast. My stay was just that way and at a fair price.

Posted by on Nov 29, 2021

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Comment from Hotel Management

Nov 29, 2021 by Patrick

Thanks for choosing SureStay Plus Lombard - Stay Safe !

5 out of 5

Posted by , from Massillon on Nov 21, 2021

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4 out of 5
Great hotel for the price. Could use a little updating. Very clean, great area, friendly helpful staff. I would definitely stay here again if in the area.

Posted by on Sep 11, 2021

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Comment from Hotel Management

Sep 11, 2021 by Patrick

Thanks for choosing SureStay Plus Lombard & for taking the time to leave a review - Come Back Soon !

5 out of 5
I stay alone at this property and I always feel safe. Additionally, the front desk staff is always pleasant and accommodating.

Posted by on Aug 17, 2021

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Comment from Hotel Management

Aug 17, 2021 by sg

Thank you for the review and comment! We are glad you enjoyed your stay!

4 out of 5

Posted by on May 19, 2021

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Comment from Hotel Management

May 30, 2021 by SureStay Plus

Thank you for the review!

About the SureStay Plus Hotel by Best Western Chicago Lombard

Location 222 E 22nd Street, Lombard, IL 60148

Property Features

There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite 24-hour business center. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Chicago Lombard. Self parking is free. This Lombard hotel is smoke free.

  • 127 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Lombard Station (5.3 km / 3.3 mi)
  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Lombard hotel provides wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; contactless room service is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lombard Stay Inn
  • Stay Inn
  • SureStay Plus Hotel Chicago Lombard Best Western
  • Stay Lombard
  • Hampton Inn Lombard
  • Lombard Hampton Inn
  • Stay Inn Lombard Hotel Lombard
  • SureStay Plus Chicago Lombard Best Western
  • SureStay Plus Hotel by Best Western Chicago Lombard Hotel
  • SureStay Plus Hotel by Best Western Chicago Lombard Lombard

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.