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4.1 out of 5

"I liked the location. It was kind of noisy late at night on my floor " More

By a verified traveler on Tue 02 Jun 2020

Hotel Description

Hotel near Oakbrook Center Mall in Lombard

In shopping district

Stay at this Lombard hotel and you'll be within 2 miles (3 km) of Yorktown Shopping Center and 6 miles (10 km) of Morton Arboretum. Oakbrook Center Mall and Wheaton College are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a fitness center on site, and a 24-hour front desk and a fireplace in the lobby are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 127 guestrooms also offer free WiFi and flat-screen TVs with digital channels. Free weekday newspapers, free local calls, and hair dryers are also available.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$65* Per night/room Jul 12 - Jul 13

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Bed Count 2 Full Beds Maximum Occupancy 4 Max

SureStay Plus Hotel by Best Western Chicago Lombard ratings based on 55 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Chicago Lombard

Everyone (28) Couples (6) Family (14)
5 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 2, 2020 by Silvia G

Thank you for your review , Please keep us in mind on a future stay!

4 out of 5
I liked the location. It was kind of noisy late at night on my floor

Posted by , from Lombard on Jun 2, 2020

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Comment from Hotel Management

Jun 2, 2020 by Silvia G

We apologize for any inconvenience during your stay & hope to regain your trust once again on a future stay.See you soon!

4 out of 5
I like how the staffs were friendly and helpful. I didn't like that we had to wiggle the door handle to our room for it to open.

Posted by , from St Paul, MN on Mar 16, 2020

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Comment from Hotel Management

Mar 17, 2020 by Silvia G.

Thank you for your review, we will go ahead & look further into the situation.

1 out of 5

Posted by on Mar 14, 2020

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Comment from Hotel Management

Mar 14, 2020 by Silvia G

Thank you for your review , We hope to see you soon!

5 out of 5
My wife and I stay here each week for work. Its a lovely hotel. Great staff. Rooms are clean. Free breakfast is hot and good. Plus it is very close to the highway, a huge mall and tons of restaurants.

Posted by on Dec 5, 2019

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Comment from Hotel Management

Dec 5, 2019 by Surestay Plus

We appreciate your feedback, thank you for staying with us!

4 out of 5
Everything was clean. The "House Blend" coffee at breakfast was some of the best we ever had. We liked the angled mirror at the bathroom sink. The bathtub was hard to get into because the bottom was curved and there were no traction strips on the bottom. A side grab bar was also needed to help support getting in and out. also the sink drain stopper was difficult to figure out how to open and close-it hat a lever at the back of the spout which was hardly visible and difficult to operate. We had difficulty getting into our room-the card would not unlock the door. The clerk reprogrammed the card, and, even though it gave a green light, the door would not open. The clerk finally gave us another room in which everything worked OK. All-in-all, it was a very nice facility for the money.

Posted by , from Lafayette, In. on Nov 4, 2019

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Comment from Hotel Management

Nov 4, 2019 by Silvia G

Thank you for bring up any inconveniences during your stay with us. We will be glad to bring it up to maintenance attention. We appreciated your business and look forward to a future stay.

5 out of 5
Excellent hotel for the price. Clean nice amenities and got a free breakfast and upgrade to a king size

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 15, 2019 by Silvia G

Thank you for your review , We hope to see you soon

4 out of 5

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 2, 2019 by Silvia G

Thank you for your review ,please come & visit us once again on a future stay !

4 out of 5

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 19, 2019 by Silvia G.

We appreciate your comments about your most recent stay at our hotel. Hope to see you soon. Thank You!

5 out of 5
Great location, very clean and friendly! Would stay here again!

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 14, 2019 by Silvia G.

Thank you for your review! We hope to see you soon!

About the SureStay Plus Hotel by Best Western Chicago Lombard

Location 222 E 22nd Street, Lombard, IL 60148

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 355 square feet (33 square meters). A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Chicago Lombard. Self parking is free. This Lombard hotel is smoke free.

  • 127 guestrooms or units
  • 4 levels
  • 355 sq ft of conference space
  • 33 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (30.3 km / 18.8 mi)
  • Train station: Lombard Station (5.3 km / 3.3 mi)
  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Lombard hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Staff wears personal protective equipment
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Lombard Stay Inn
  • Stay Inn
  • SureStay Plus Hotel Chicago Lombard Best Western
  • Stay Lombard
  • Hampton Inn Lombard
  • Lombard Hampton Inn
  • Stay Inn Lombard Hotel Lombard
  • SureStay Plus Chicago Lombard Best Western
  • SureStay Plus Hotel by Best Western Chicago Lombard Hotel
  • SureStay Plus Hotel by Best Western Chicago Lombard Lombard

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.