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"Room was very clean and well laid out. Nice quite facility. The complementary breakfast was A+. Will definitely stay there again. " More

By a verified traveler on Mon 03 Feb 2020

Hotel Description

3-star hotel near Oakbrook Center Mall

In shopping district

Within 6 miles (10 km) of this Lombard hotel, you'll find Morton Arboretum and College of Dupage. Wheaton College is within 6 miles (10 km) and Bloomingdale Golf Club is within 12 miles (20 km).

Outdoor pool

This hotel features an outdoor pool and a 24-hour fitness center. Business travelers can take advantage of the free WiFi in public areas. Free self parking, a lobby fireplace, and a picnic area are also offered.

Free WiFi, kitchens

The 144 guestrooms feature well-equipped kitchens with refrigerators, microwaves, and dishwashers, as well as LCD TVs with cable channels. Other amenities include free WiFi, dining areas, and sitting areas.

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$134* Per night/room Aug 15 - Aug 16

Suite, 2 Bedrooms, Fireplace (Loft)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Sonesta ES Suites Chicago - Lombard ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta ES Suites Chicago - Lombard

Everyone (10) Couples (3) Family (5)
1 out of 5
It was two rooms advertised on the website one room calls $98 and the other room cost $130 it’s supposed to be an up charge. I found out they are both the same room I pay more on the website for no reason and lost out on money. Nobody wanted to help me fix the situation it was a horrible experience.

Posted by on May 12, 2021

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1 out of 5

Posted by on Sep 23, 2020

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5 out of 5
Room was very clean and well laid out. Nice quite facility. The complementary breakfast was A+. Will definitely stay there again.

Posted by on Feb 3, 2020

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5 out of 5

Posted by on Oct 24, 2019

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5 out of 5

Posted by on Oct 15, 2019

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5 out of 5
Individual condos with full kitchen are so spacious and well appointed.

Posted by on Sep 28, 2019

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5 out of 5

Posted by on Sep 14, 2019

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2 out of 5

Posted by on Sep 10, 2019

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3 out of 5
Confusing property. Rated as 3-star but with several 2-star problems. 1) 50-minutes late on check in 2) toilet too small and too short 3) loose, fiberglass shower surround 4) several 2-story buildings with no elevator and outside stairs 5) no parking for the units on the far side of the property

Posted by , from Salt Lake City, UT on Jun 17, 2019

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1 out of 5
Checked in customer service was terrible customer service Iris at the front desk was unbelievably rude

Posted by on May 24, 2019

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About the Sonesta ES Suites Chicago - Lombard

Location 2001 S Highland Avenue, Lombard, IL 60148

Renovations + Closures

The following facilities or services will be unavailable from May 18 2021 to April 30 2023 (dates subject to change):

  • Swimming pool

Property Features

Sonesta ES Suites Chicago - Lombard offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. A free manager's reception is offered on select days. The business-friendly Sonesta ES Suites Chicago - Lombard also features barbecue grills, a picnic area, and a fireplace in the lobby. Self parking is free. This 3-star Lombard hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 2 levels
  • Built in 1987
  • Manager's reception (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Chicago O'Hare International Airport (ORD) (30.3 km / 18.8 mi)
  • Train station: Lombard Station (5.3 km / 3.3 mi)
  • Parking: Free self parking

Room Amenities

Sonesta ES Suites Chicago - Lombard offers 144 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 36-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room kitchen
  • Dining room
  • Sitting area
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott Hotel Lombard Chicago
  • Residence Inn Marriott Chicago Lombard Hotel
  • Residence Inn Marriott Chicago Lombard
  • Sonesta ES Suites Chicago Lombard Hotel
  • Sonesta ES Suites Chicago Lombard
  • Sonesta ES Suites Chicago - Lombard Hotel
  • Sonesta ES Suites Chicago - Lombard Lombard
  • Sonesta ES Suites Chicago - Lombard Hotel Lombard

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.