"I like that the property has breakfast available. The gym should be updated with newer equipment and the pool is not warm but the hot tub was wonderfu ... " More
Close to airport
You'll be within half a mile (1 km) of Hopkins Road County Park and 2 miles (3 km) of Onondaga Lake Park with a stay here. Salt Museum and Lake Onondaga are also within 3 miles (5 km).
Renovated in 2018
This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.
Jan 31, 2022 by Hotel Manager
Dear Guest, Thank you very much for your stay at the Best Western Plus Liverpool - Syracuse Inn & Suites. Our sincere hope is that you had a very good stay and that it met your expectations. The satisfaction of our guests is, of course, the biggest reward we can receive. It was our privilege to serve you and hope you will give us more opportunities to do so. Sincerely, Hotel Manager
Jan 31, 2022 by Hotel Manager
Dear Guest, Thank you very much for your stay at the Best Western Plus Liverpool - Syracuse Inn & Suites. We honestly believe that your stay was very good and matched your expectations. Guest satisfaction is, of course, a big reward for our hospitality. It was our privilege to serve you and hope you will give us more opportunities to do so. Sincerely, Hotel Manager
Dec 23, 2021 by Hotel Manager
Dear Guest, I appreciate your feedback. I’m glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time. I hope you will tell others about our hotel and make us your first choice in the area for the future. We’ll be here for you, your friends, and your colleagues when you need us. Sincerely, Hotel Manager
Oct 18, 2021 by Hotel Manager
Dear Guest, It is really elated to see your feedback on your stay at the Best Western Plus Liverpool - Syracuse Inn & Suites. We endeavor to go beyond and above to ensure that our guests have a great experience. Appreciation and positive feedback keep us motivated to strive harder to provide the best of services and excel in what we do. We look forward to hosting you again soon for another fantastic experience. Sincerely, Hotel Manager
Sep 21, 2021 by Hotel Manager
Dear Guest, Thanks for staying at the Best Western Plus Liverpool - Syracuse Inn & Suites during your recent visit to our area. We appreciate your review and the observations both positive as well as negative. They are precious to us and we shall surely take them for improvement. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager
Aug 9, 2021 by Hotel Manager
Dear Guest, I am sorry to learn about all the inconvenience you had during your stay. My sincere apologies. We care about your experience. Your comments are important for us. Each problem area will be investigated to take appropriate actions. Request your understanding and reconsideration to visit. Sincerely, Hotel Manager
Jul 17, 2021 by Hotel Manager
Dear Guest, Thanks for the stay at our hotel. Disappointed to see your feedback. We shall give more focus on cleanliness and the housekeeping staff has been taken to task. You can be assured of a nice stay next time. Visit us again soon. Sincerely, Hotel Manager
Jul 5, 2021 by Hotel Manager
Dear Guest, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focused to improve that. Anyway, your feedback is important to us and you can contact at any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again, Sincerely, Hotel Manager
May 10, 2021 by Hotel Manager
Dear Guest, Thanks for the stay at our hotel. Disappointed to see your feedback. We shall give more focus on cleanliness and the housekeeping staff has been taken to task. You can be assured of a nice stay next time. Visit us again soon. Sincerely, Hotel Manager
Best Western Plus Liverpool - Syracuse Inn & Suites offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. The business-friendly Best Western Plus Liverpool - Syracuse Inn & Suites also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. A complete renovation of Best Western Plus Liverpool - Syracuse Inn & Suites was completed in August 2018. This Liverpool hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking , RV, bus, truck parking , Free parking nearby
Best Western Plus Liverpool - Syracuse Inn & Suites offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Liverpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests are served free buffet breakfast daily from 6 AM to 10 AM.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC), SafeStay (AHLA - USA), and COVID-19 Guidelines (WHO).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.