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4.2 out of 5

"Said there was valet parking but wasn't offered it. No menu or information on hotel in the room, didnt know how to call roim service had to walk to t ... " More

By a verified traveler on Sun 27 Oct 2019

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Hotel Description

Family-friendly 3.5-star hotel near St. Louis Zoo

Clayton stay

Your stay at this Clayton hotel places you within 2 miles (3 km) of Washington University in St. Louis and Saint Louis Galleria Mall. The Loop and Forest Park are also within 3 miles (5 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 2 conference rooms, free WiFi in public areas, and express check-out. Self parking, a terrace, and a garden are also offered.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$207* Per night/room Jul 18 - Jul 19

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Seven Gables, St. Louis West, a Tribute Portfolio Hotel ratings based on 37 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Seven Gables, St. Louis West, a Tribute Portfolio Hotel

Everyone (6) Family (1)
5 out of 5

Posted by on Apr 4, 2021

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3 out of 5
Said there was valet parking but wasn't offered it. No menu or information on hotel in the room, didnt know how to call roim service had to walk to the bar to order dinner. When they brought my food they did not bring silverware. No ice or vending machines

Posted by , from St Louis on Oct 27, 2019

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1 out of 5

Wasted Trip

This was the dirtiest hotel I have ever encountered. The room was not clean. There was mold around the base of the toilet. The coffee maker still had the previous persons coffee inside it. There was a window unit air conditioner that smelled awful! The floor in the entry wa not swept during the three days we were there! DO NOT waste your time and money!

Posted by , from Dallas on Jul 3, 2018

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Comment from Hotel Management

Jul 11, 2018 by Janelle

Hello Lorna. We apologize that the cleanliness of the room was not up to standard. We work hard to provide five star service and we clearly missed the mark, thank you for taking the time to let us know. We will address these issues and we encourage you to contact us directly at the hotel. We would love the opportunity to make this right.

3 out of 5

Disappointing

Pros: It is a charming historic building.
Cons: Customer service and cleanliness of hallways. They definitely need more helpful staff. They also need to update their website for #persons/room.
Location: Great location! Lots of restaurants nearby.
I was looking forward to this charming hotel. Some staff was helpful and some was not. We had a reservation based on website that would accommodate 3 persons, advertised as a king bed with either a pull out sofa or a roll away bed, neither of which were available. They told us since we booked thru Travelocity that the website was wrong. However, their own website read the same way. We had one staff member which was very helpful, others which had no power to do anything about a complaint and were less than friendly. The first night, the concierge moved us to a double queen room to accommodate our 3 people. The second night, after asking for the same room since the king room couldn't accommodate 3 persons, a different person had to get permission to move us. Then they gave us the room but didn't clean it, make the beds or even provide fresh towels. Their staff (with the exception of one gentleman) was not helpful, has no power to make decisions on their own, and there was a lack of customer service. The accommodations were very comfortable, but the facility is tired as a whole. There was a roll that was left lying on the stairs half eaten for the two nights of our stay. We travel to St. Louis frequently to visit relatives, but unfortunately we will not be staying here again.

Posted by , from Kansas on Jan 8, 2018

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Comment from Hotel Management

Feb 5, 2018 by Janelle

We're sorry to hear that you didn't enjoy your stay with us. We strive to provide five star service, but we clearly missed the mark during your stay. We will hard to address this with our staff and fix the problems that you encountered. Thank you for taking the time to let us know. We hope you'll give us the opportunity to provide you with a five star stay on your next visit to St. Louis

4 out of 5

I was in England again!

Pros: Historic
Cons: Don't close the restaurant on a holiday weekend.
Location: Lovely area with a lot of sidewalk cafes.
Very quaint, lovely and reminiscent of being in England - which included the squeaky stairs!

Posted by , from Blue Springs, MO on Sep 6, 2016

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5 out of 5

Delightful old style charm hotel downtown clayton

Pros: Clean, cozy, beautiful, quiet. Near to a wonderful park for walking, three different cafes within a block, good restaurants also in walking distance.
Cons: Better lighting at the bedside for "in bed reading of my nightly novel."
Location: Downtown Clayton, near St Louis, MO. Shaw park a mere 2 blocks away for beautiful towering trees and pathways to wander, two great coffee houses etc
This being my third stay at 7 Gables Inn, each time has been more special than the previous. From courteous staff to elegant yet affordable room, close access to several wonderful cafes, walking distance to the expansive Shaw Park... I cherish each stay at this wonderful Inn. I felt pampered in a quiet way, the privacy and comfort of my room was delightful. I will stay there many times in the future, this much I can guarantee.

Posted by , from Washington state on Aug 27, 2015

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5 out of 5
Loved my experience staying here. The staff was extremely attentive as well as beyond friendly. The location was prime in Clayton, minutes from everything.

Posted by on Jul 6, 2015

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4 out of 5

Great Location

Wonderful, small inn quite unlike chain hotel/motels.  Inner courtyard a nice change from the pool or gym as a central location for guests.  Attached Irish Bar a good addition for a nightcap and serves a very nice complimentary breakfast.

Posted by , from Clayton, MO on Oct 30, 2013

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5 out of 5

amazing place!!

This is the most amazing boutique hotel---with amazing service and pleasant people. The rooms are very comfortable and the beds are most comfortable. The afternoon cookies are fabulous! I will be back soon!!!!

Posted by , from Columbia, SC on Oct 29, 2013

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4 out of 5

Seven Gables Inn--Charmer

Wonderful experience at a longtime charmer.  The Seven Gables Inn obviously has a number of repeat customers and the Inn added two more to that list with my wife and me.  (NOTE: There are no elevators and the stairs are steep and narrow.)

Posted by , from Clayton, MO (Saint Louis, MO) on Oct 23, 2013

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About the Seven Gables, St. Louis West, a Tribute Portfolio Hotel

Location 26 North Meramec Avenue, St. Louis, MO 63105

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. The family-friendly Seven Gables, St. Louis West, a Tribute Portfolio Hotel also features a terrace, a garden, and coffee/tea in a common area. You'll have access to the indoor pool at a partner property. For a fee, parking is available. This 3.5-star St. Louis hotel is smoke free.

  • 1 building
  • 32 guestrooms or units
  • 3 levels
  • Built in 1926
  • Manager's reception (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Metro station: Clayton Station (0.7 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Seven Gables, St. Louis West, a Tribute Portfolio Hotel offers 32 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch LED televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

The hotel hosts a free manager's reception on select days.

Se7en Restaurant - Overlooking the garden, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 9:00 PM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per day.

Pet Policy

  • Pets: USD 50.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, Eurocard, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Administrative fee: USD 2.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 9.00 per night
  • Valet parking fee: USD 17 per night
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 25.0 per day
  • Administrative fee: USD 2.95 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 7 Gables Inn
  • Seven Gables Clayton
  • Seven Gables Inn
  • Seven Gables Inn Clayton
  • Seven Gables Hotel Clayton
  • Seven Gables Inn Clayton, Saint Louis, MO
  • Seven Gables Saint Louis
  • Seven Gables Inn St. Louis
  • Seven Gables St. Louis
  • Seven Gables Inn
  • Seven Gables St. Louis West a Tribute Portfolio Hotel
  • Seven Gables, St. Louis West, a Tribute Portfolio Hotel Hotel
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.