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Holiday Inn Express St. Louis Arpt - Maryland Hgts, an IHG Hotel

2.5-star property
13615 Riverport Drive, Maryland Heights, MO 1-855-201-7819
3.5 out of 5
See all 44 travelocity Reviews

"Was not as clean as should have been. Breakfast was very disappointing. For a room that was almost $300 for 1 night....it was unacceptable. " More

By a verified traveler on Sat 27 Aug 2022

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Hotel Description

Hotel near Hollywood Casino Amphitheatre in Maryland Heights

Near the airport

Within 2 miles (3 km) of this Maryland Heights hotel, you'll find Hollywood Casino Amphitheatre and Hollywood Casino. Also, Centene Community Ice Center is within 2 miles (3 km) and Missouri River is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free internet in public areas. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and concierge services.

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express St. Louis Arpt - Maryland Hgts, an IHG Hotel ratings based on 44 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express St. Louis Arpt - Maryland Hgts, an IHG Hotel

Everyone (13) Couples (6) Family (24)
3 out of 5
Was not as clean as should have been. Breakfast was very disappointing. For a room that was almost $300 for 1 night....it was unacceptable.

Posted by on Aug 27, 2022

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Comment from Hotel Management

Aug 29, 2022 by Hotel Management

I am sorry you did not enjoy your stay. I shared your feedback with the manager and hope you can give us another chance in the near future. Have a wonderful rest of the week.

5 out of 5
Very friendly and great place to stay

Posted by on Aug 19, 2022

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Comment from Hotel Management

Aug 20, 2022 by Hotel Management

Thank you so much for your kind words regarding the hotel and staff. I will be sure to thank them for all they do. Have a wonderful day!

1 out of 5
The breakfast was a wide range of choices and a long range of time that it was available It was fairly close to the Hollywood amphitheater

Posted by on Jul 2, 2022

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Comment from Hotel Management

Jul 6, 2022 by Hotel Management

Our breakfast does have a wide range of choices and I am glad you were able to enjoy them. Most people stay with us because of our proximity to the amphitheater. Thank you again for your online review and hope you have a wonderful rest of the week.

4 out of 5
Friendly staff, clean, nice breakfast.

Posted by on Jun 27, 2022

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Comment from Hotel Management

Jun 28, 2022 by Hotel Management

Thank you for the kind words and nice rating we truly do appreciate it and look forward to seeing you in the future. Have a wonderful rest of the week.

3 out of 5
The front desk clerk was very friendly and helpful but I was disappointed that there was no shuttle service to the airport. I should have verified before staying though. I would not have stayed at this hotel had I known that there was a lack of shuttle service. The furniture in the breakfast area was outdated and the walls are so thin that you can literally hear the person in the next room talk. I could also feel them getting into and out of bed.

Posted by on Apr 9, 2022

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Comment from Hotel Management

Apr 11, 2022 by Hotel Management

I am happy to hear that the Front Desk clerk was friendly and helpful. We are going to be starting a full renovation here in the next few months which will address the furniture in the breakfast room. We look forward to seeing you in the near future and hope you have a wonderful rest of the week.

2 out of 5
When you check in the first statement the front desk says is we don’t do daily housekeeping while you stay, let us know if you need anything, but the rooms don’t have phones to call the front desk. The room wasn’t properly cleaned, Kuerig had an orange liquid in it, bedding stained, night table had a sticky residue. As you walk into the room the first thing you see is a coat hanger holding the curtains together. Clearly housekeeping is overloaded and nobody oversees them. The front desk staff stay in the back and only come out when you wait at the front desk, they are not rude just not welcoming. The one time I tried to get coffee both pots were empty, I didn’t eat the breakfast because I was so turned off by the room conditions I didn’t trust the prep. I took pictures of the conditions.

Posted by on Mar 19, 2022

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Comment from Hotel Management

Mar 21, 2022 by Hotel Management

Thank you very much for your feedback we truly do appreciate it. We just took over this hotel and are in the process of getting it turned around. We do have a full renovation that will be starting this year. I do apologize about some of the cleanliness issues and will be addressing them with the hotel because even though we know we have to be renovated we should still be clean. Thank you again for your feedback and I hope you have a wonderful rest of the week.

1 out of 5
We could not stay here. Holiday Inn Express did not have our booking. I do not know if the fault was Travelocity or HIE but when we arrived the unhelpful hotel clerk told us our confirmation number did not work and we had not room. We called Travelocity and CJ tried to correct the booking but could not and he was not given any assistance from the Hotel clerk. CJ told us to find our own accommodations. We told him "No you have our money you find us a room, book and confirm it before we drive around the city. He was able to find a room. It cost us and additional $200. CJ say Travelocity and HIE will try to reach a refund resolution in 10 days. I cannot recommend this property.

Posted by , from LUMBERTON on Sep 6, 2021

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3 out of 5
So I will say right off , staff was friendly and helpful. The reason I rated the way I did was at checking I provided my name and no one checked my id. Simply gave me room keys. Then, I went out to a local concert and came back (lots of folks from concert staying at hotel). My key didn’t work. I walked up to another front desk person and indicated my key wasn’t working. She asked my room number and rekeyed my card without asking my name or for identification. A little unnerving!

Posted by on Aug 20, 2021

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4 out of 5
Liked easy parking. The hotel could have been cleaner. Sticky floor in room. No waste basket in bathroom.

Posted by on Aug 9, 2021

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5 out of 5
I liked how it was quiet, in a nice location. People were friendly.

Posted by on Aug 9, 2021

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About the Holiday Inn Express St. Louis Arpt - Maryland Hgts, an IHG Hotel

Location 13615 Riverport Drive, Maryland Heights, MO 63043

Property Features

There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. A 24-hour fitness center, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn Express St. Louis Arpt - Maryland Hgts, an IHG Hotel. Self parking is free. This Maryland Heights hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Convenience store
  • Gift shop
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Holiday Inn Express St. Louis Arpt - Maryland Hgts, an IHG Hotel offers 120 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Maryland Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 10

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wingate Maryland Heights
  • Wingate Wyndham Hotel Maryland Heights
  • Wingate Wyndham Maryland Heights
  • Quinta Inn St. Louis Airport Riverport Maryland Heights
  • Quinta Inn St. Louis Airport Riverport
  • Quinta St. Louis Airport Riverport Maryland Heights
  • Quinta St. Louis Airport Riverport
  • Wingate By Wyndham St. Louis Riverport Hotel Maryland Heights
  • Quinta Wyndham St. Louis Airport-Riverport Hotel
  • Quinta Wyndham St. Louis Airport-Riverport Maryland Heights
  • Hotel La Quinta by Wyndham St. Louis Airport-Riverport
  • Wingate by Wyndham Maryland Heights
  • Quinta Wyndham St. Louis Airport-Riverport
  • Wingate by Wyndham Maryland Heights
  • La Quinta Inn Suites St. Louis Airport Riverport
  • La Quinta by Wyndham St. Louis Airport Riverport

You should know

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.