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City Place St. Louis Downtown

3.5-star property
200 N 4Th Street, St. Louis, MO 1-855-201-7819
2.1 out of 5
See all 39 travelocity Reviews

"The room was clean and staff provided good service but the condition of the property needs improved. " More

By a verified traveler on Sun 01 Sep 2019

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Hotel Description

3.5-star hotel near Dome at America’s Center

City center stay

Within a 10-minute walk of this Downtown St. Louis hotel, you'll find Dome at America’s Center and Gateway Arch. America's Center Convention Complex and Busch Stadium are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 15 conference rooms, 24-hour business center, and valet parking. There's a seasonal outdoor pool on site, and laundry facilities and concierge services are also offered.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 440 guestrooms also offer free WiFi and TVs with cable channels. Microwaves, room service, and premium bedding are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Junior Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

City Place St. Louis Downtown ratings based on 39 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for City Place St. Louis Downtown

Everyone (10) Couples (6) Family (18)
3 out of 5
The room was clean and staff provided good service but the condition of the property needs improved.

Posted by on Sep 1, 2019

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1 out of 5
Absolutely terrible. Filthy, first room the AC didn’t work. They moved us to a new room hours later finally where the hot water didn’t work, the light in bathroom was out, no remotes for TV’s and doors with holes punched in

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 25, 2019 by GAnderson

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5
The AC needs some work was barely comfortable. There were no hand towels or washclothes in the bathroom. There wasn't a slip proof surface in the shower. The grate over the AC was loose. The staff was very nice and polite.

Posted by on Aug 23, 2019

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Comment from Hotel Management

Aug 23, 2019 by GAnderson

Thank you for your feedback. We will be addressing your concerns.

2 out of 5
It IS close to the Arch (within walking distance, easily doable with two toddlers walking). We found it easily, parking ramp right next to it so that was easy. The person at the desk was pretty rude and when I asked where the closest kid-friendly restaurant was she tells me there is a Chinese place next door and flippantly waves around and says there is other stuff around. Not helpful at all. The lobby had nothing going on and looked deserted and we never saw anyone working the bar area. Ever. The hotel had zero amenities. Our room was SO dirty, stains everywhere and cigarette burn holes in furniture and carpet though it was a non smoking room. The heat/AC cents were completely broken so if you have small kids that’s an issue. It felt like sure- it has a name change but literally nothing else has changed and it’s incredibly run down.

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 13, 2019 by GAnderson

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2 out of 5
The property is very run down. Restaurant and bar is closed. The whole property is very run down and outdated. The roof top pool looks so bad. Very disappointed in this hotel. Our room was clean but outdated. Very cold and when we asked the staff if we could have the air turned down they said they would let maintenance know. Never heard anything more. They did bring us extra blankets. I was asked if I wanted to pay for parking upfront but never got anything from them and ended up paying for it twice. The hotel location is the only thing that this hotel has going for it. We had a great view of the St. Louis arch

Posted by on Aug 9, 2019

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Comment from Hotel Management

Aug 13, 2019 by GAnderson

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

3 out of 5
Front desk staff isnt the friendliest...lobby furniture is old and dirty... Restroom had toilet issues on 1st day...not a pleasant smell in room overall...temperature in room not comfortable at all...very warm. Chair had rips and what looked like cigarette burn holes. Only 1 bed was made during room service...no clean towels left from room service Windows are paper thin...could hear all outside activity being on the 14th floor...hard to sleep at night Best part was location but Hotel overall really needs alot of TLC and changes...

Posted by on Jul 30, 2019

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Comment from Hotel Management

Jul 31, 2019 by GAnderson

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1 out of 5
The location is very nice, but the hotel is old. I can deal with old and clean, BUT! it is not. It was a very bad stay, the room was dirty, the carpet needs replacing and some of the tile. The room had cockroaches, which i didn't see until my last night. I stayed 2 nights. They need to invest some money into that hotel because it used to be a nice hotel back in the day.

Posted by on Jul 25, 2019

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Comment from Hotel Management

Jul 28, 2019 by GAnderson

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1 out of 5
.it was dirty and house keeping was bad The fornt was under repair. the room smelt horrible and the microwave didn't work and the fridge froze everything

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 28, 2019 by GAnderson

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2 out of 5

Posted by on Jul 21, 2019

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3 out of 5
Location . By the Arch and other attractions . Walking distance to most.

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 19, 2019 by GAnderson

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

About the City Place St. Louis Downtown

Location 200 N 4Th Street, St. Louis, MO 63102

Property Features

City Place St. Louis Downtown offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. You'll find a 24-hour business center on site. There are 15 meeting rooms available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly City Place St. Louis Downtown. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star St. Louis hotel.

  • 440 guestrooms or units
  • 29 levels
  • 14866 sq ft of conference space
  • Built in 1974
  • Dining venue
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: St. Louis Gateway Station (2.2 km / 1.4 mi)
  • Metro station: 8th and Pine Station (0.5 km / 0.3 mi)
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

City Place St. Louis Downtown offers 440 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

City Place St. Louis Downtown has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Snow tubing nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome for a fee
  • Weight limit: 50 lbs

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche.

  • Service animals are allowed
  • Staffed front desk
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20.00 per night
  • Valet parking fee: USD 36.00 per day (in/out privileges)
  • A pet fee will be charged
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Riverfront
  • Crowne Plaza Riverfront Arch
  • Crowne Plaza Riverfront Arch Hotel
  • Crowne Plaza Riverfront Arch Hotel St. Louis
  • Crowne Plaza Riverfront Arch St. Louis
  • City Place St. Louis Downtown Hotel
  • City Place St. Louis Downtown
  • City Place St Louis St Louis
  • City Place St. Louis Downtown Hotel
  • City Place St. Louis Downtown St. Louis
  • City Place St. Louis Downtown Hotel St. Louis

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.