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Heart of St. Louis
Within a 15-minute walk of this Downtown St. Louis hotel, you'll find Gateway Arch and Busch Stadium. Also, Dome at America’s Center is within half a mile (1 km) and City Museum is within 2 miles (3 km).
This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 15 conference rooms, 24-hour business center, and valet parking. Enjoy the a rooftop terrace and perks like free WiFi.
Sofa beds, cable TV
Offering conveniences like sofa beds and coffee/tea makers, the 440 guestrooms also have premium bedding and cable TV. Hair dryers, phones, and ironing boards are also available.
City Place St. Louis - Downtown Hotel ratings based on 167 Verified Reviews
Guest reviews for City Place St. Louis - Downtown Hotel
Dec 3, 2018 by General Manager
Thank you for your honest and helpful feedback regarding your recent stay at our hotel. We regret that our hotel's cleanliness and facilities less than met expectations, and we'll use your comments to help us target areas for improvement in the future. Providing our guests with a clean and comfortable stay is our top priority, so we appreciate your comments and we hope you'll give us a chance to improve upon our first impression in the future.
Oct 31, 2018 by General Manager
Dear Tim, Thank you for taking the time to share your insightful feedback regarding your recent stay with us. We're pleased to hear that you found the beds to your preference and appreciated the great views of the river and Arch from your room. However, we're sorry to hear that you were disappointed in some aspects of your stay. Please accept our sincere apologies if your room was not as clean and maintained as well as it should have been and that you experienced some issues with the supply of towels. We're sorry for any inconvenience this may have caused. We will address your concerns and work with the rest of our team on making improvements. Your comments enable us the essential opportunity to continuously monitor and increase guest satisfaction. We hope that you'll choose to stay with us again so we can deliver a much better visit.
Oct 9, 2018 by General Manager
Thank you very much for sharing your constructive feedback! We are happy to know that you enjoyed our excellent views and central location. However, we do apologize that you encountered troubles with your A/C, and we will have our maintenance team address the issue promptly. We wish you all the best, and we hope to see you again soon!
Never, ever, ever stay here!!
Sep 14, 2018 by General Manager
Dear Deano, Thank you for taking a moment to detail your recent experience. Providing clean, comfortable and convenient accommodations is always our primary goal, so while we're happy to hear the location was convenient for your needs in the area, we do apologize that the rest of your stay didn't fully meet your expectations. We've notified our team of your comments so they can quickly correct any issues, and we would like the opportunity to change your perceptions and deliver the excellent stay you deserve when your travels bring you back to the city.
Worst hotel stay ever!!
Aug 22, 2018 by General Manager
Thank you for taking the time to notify us about your recent visit, we care deeply about our guests and are constantly seeking to improve. We're very sorry for any concerns you encountered regarding cleanliness and will address that right away. Also, we apologize for failing to deliver excellent service and will speak with our staff to ensure that all members meet the high standards that we're known for. We appreciate your business and would truly value another chance to do better in the future.
Aug 23, 2018 by General Manager
We welcome feedback from our guests as it helps us understand how we might improve our services, and we thank you for taking the time to share your thoughts. We are troubled to hear about your experience, and we apologize for the oversight. We will review your comments with our team, and work to uphold our high standards of customer service. We wish you well in your travels ahead, and we hope to have the opportunity to host you again at a later date and meet your full expectations!
Sep 14, 2018 by general manager
We appreciate you taking the time to express your concerns to us. Please accept our heartfelt apology for aspects of your stay that fell short of meeting your expectations. We'll work to ensure clear communication between our team members regarding room status. Your constructive feedback will also enable us to continue improving the quality of our service and accommodations. We hope your travels were nonetheless pleasant. Your input is important to us, and we'd love an opportunity to make this up to you.
Aug 3, 2018 by Manager
Thank you for your back. We apologize for the confusion with the parking.
Ok for a night, but wouldnt stay longer.
About the City Place St. Louis - Downtown HotelLocation 200 North 4th Street, St. Louis, MO 63102
Renovations + Closures
The property is undergoing renovations. The following areas are affected:
- Dining venue
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
City Place St. Louis - Downtown Hotel offers its guests an outdoor pool and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. There are 15 meeting rooms available. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly City Place St. Louis - Downtown Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star St. Louis hotel.
- 440 guestrooms or units
- 29 levels
- 14866 sq ft of conference space
- Bar or lounge
- Terrace on the roof
- Business center (24 hours)
- Conference space
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Television in lobby
- Smoking in designated areas
Family Friendly Amenities
- Outdoor pool1
- Free WiFi
- Laundry facilities
- Sofa bed
- Free cribs/infant beds
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)
- Airport: St. Louis, MO (STL-Lambert-St. Louis Intl.) (22.8 km / 14.2 mi)
- Train station: St. Louis Gateway Station (2.7 km / 1.7 mi)
- Metro station: 8th and Pine Station (0.5 km / 0.3 mi)
- Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge
City Place St. Louis - Downtown Hotel offers 440 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
- Pull-out sofa bed
- Cable channels
- Premium channels
- Movies for purchase
- Coffee maker
- Luxury bedding
- Shower and tub combination
- Cribs (free)
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Hair dryer
- Designer toiletries
- Iron and ironing board
- Blackout drapes
- Air conditioning
- Ensuite bathroom
- Connecting rooms available
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Check-in time starts at 4:00 PM
- Check-in time ends at 2:00 AM
- Minimum check-in age is 21
- Check-out by 11 AM
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for USD 15 per night.
- Free cribs (infant beds)!
- Pets: USD 35.00 per pet, per night
- Only dogs are allowed
- Maximum 2 per room (weight limit: 50 lb)
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
- Only service animals are allowed
Guests will be asked to pay the following charges at the property:
- Deposit: USD 200.00 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Self parking fee: USD 20.00 per night
- Valet parking fee: USD 30.00 per day (in/out privileges)
- Pet fee: USD 35.00 per pet, per night
- Rollaway bed fee: USD 15 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
- The seasonal pool will open in May and close in September.
- Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.