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Quality Inn Westfield - Springfield

2.5 star property
Hotel perfectly located for exploring Westfield

Choose dates to view prices

Photo gallery for Quality Inn Westfield - Springfield

Free daily buffet breakfast
Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes
Business center
Lobby
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
2 Southampton Rd, Westfield, MA, 01085
  • Place, General Wareham Park
    ‪18 min walk‬
  • Place, Gateway Entrance Park
    ‪19 min walk‬
  • Place, Women's Temperance Park
    ‪3 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(40 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Westfield

City center stay.Within 2 miles (3 km) of this Westfield hotel, you'll find General Wareham Park and Elm Street Plaza. Westfield Athenaeum and Elizabeth Parker Park are also within 3 miles (5 km).

What's nearby

  • General Wareham Park - 18 min walk - 1.0 mile
  • Gateway Entrance Park - 19 min walk - 1.0 mile
  • Women's Temperance Park - 3 min drive - 1.1 miles
  • Westfield River - 3 min drive - 1.1 miles
  • Whitney Park - 4 min drive - 1.6 miles

Getting around

  • Springfield Union Station - 20 min drive
  • Bradley Intl. Airport (BDL) - 40 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Dunkin' - ‬13 min walk
  • ‪Tribeca - ‬4 min drive
  • ‪Starbucks - ‬3 min walk
  • ‪Dunkin' - ‬3 min walk

About this property

Quality Inn Westfield - Springfield

Hotel perfectly located for exploring Westfield
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A vending machine, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn Westfield - Springfield. Self parking is free.

This Westfield hotel is smoke free.

  • 56 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
Quality Inn Westfield - Springfield offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Westfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds
Quality Inn Chicopee - Springfield
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.2 out of 5, 845 reviews
$99 nightly
The price is $112
Feb 1 - Feb 2
Total with taxes and fees
Quality Inn Chicopee - Springfield

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is C0003663290. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn Westfield - Springfield.

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Frequently asked questions

How close is Quality Inn Westfield - Springfield to the airport?

Quality Inn Westfield - Springfield is 3.6 mi (13-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn Westfield - Springfield?

As of Jan 31, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Westfield - Springfield on Feb 23, 2026 start from $97.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn Westfield - Springfield have an airport shuttle?

Airport shuttle services are not available at Quality Inn Westfield - Springfield.

Does Quality Inn Westfield - Springfield offer free breakfast?

Quality Inn Westfield - Springfield offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Quality Inn Westfield - Springfield?

No, there is no casino at this hotel, but MGM Springfield (15-min drive) is nearby.

What time is check-in at Quality Inn Westfield - Springfield?

Check-in start time: 3 PM; Check-in end time: 3 AM.

Is there free parking at Quality Inn Westfield - Springfield?

This hotel offers free self parking.

Does Quality Inn Westfield - Springfield have a pool?

Quality Inn Westfield - Springfield does not have a pool.

Does Quality Inn Westfield - Springfield have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Westfield - Springfield to downtown Westfield?

Quality Inn Westfield - Springfield is 1.3 mi away from Westfield.

Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 239 out of 911 reviews
Rating 8 - Good. 294 out of 911 reviews
Rating 6 - Okay. 205 out of 911 reviews
Rating 4 - Poor. 103 out of 911 reviews
Rating 2 - Terrible. 70 out of 911 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Luis

La limpieza de la habitación y qué es muy tranquilo
Stayed 5 nights in Oct 2025

8/10 Good

Arthur, Mount Laurel

Stayed 3 nights in Oct 2025

4/10 Poor

Brian

Disliked: Staff & service, property conditions & facilities
Scary place
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 3 nights in Oct 2025

6/10 Okay

Simon

Stayed 1 night in Oct 2025

8/10 Good

stephen

Stayed 1 night in Oct 2025

10/10 Excellent

Kemar

Liked: Amenities
Was good
Stayed 1 night in Oct 2025

6/10 Okay

Sandie

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
N/A
Stayed 2 nights in Oct 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

6/10 Okay

Stacy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good enough for a 1 night stay. It was fine.
Stayed 1 night in Oct 2025

4/10 Poor

Sophie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We did not have any hot water, drip in bath tub and fridge kept us up all night, room smelled of stron cleaning solution, towels displayed had stains, water leaked under sink, filled coffee brewer to "Max" line mark, and when I brewed coffee, it overflowed - either cup provided is not big enought or MAX line is too much - I prepaid for two nights but left after one night as we were not going to spend another night in that room. Would like to be compensated for the 2nd night
Stayed 2 nights in Oct 2025

8/10 Good

Robert Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place very quiet, employees were very nice, and I felt safe. Outdated, but a good place to rest your head.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Cybelle

Liked: Staff & service
Convenient location
Stayed 1 night in Oct 2025

8/10 Good

Bogdan, Maspeth

Stayed 2 nights in Oct 2025

6/10 Okay

Maria W.

Liked: Cleanliness
Disliked: Staff & service
The owner of the hotel acted like he is a most important person and can do whatever he wants. I arrived around noon and had to go to the wedding so I asked him if we can have room earlier he basically scream at me”absolutely not “ so I asked if I can change in the lobby bathroom because I need to go to the ceremony at 1 pm. Off course the answer was “absolutely not “ I also witnessed the incident with another customer when the owner was very rude and disrespectful and the customer said “ sir you are very rude “ the owner sad “get the f…. out of here and cancelled the reservation. The owner said that his hotel is his private property and if the customer didn’t leave he would call the cops. Very upsetting and unprofessional behavior. His assistant who was seated behind the counter cancelled the customer’s reservation and seemed to be very happy. I was never before in the hotel where I was treated like someone who is lower than the person behind the counter. The word disrespectful is not enough to describe this owner and his agent ( assistant) behavior.
Stayed 1 night in Oct 2025

6/10 Okay

George

Liked: Cleanliness, staff & service
Expensive for a dated hotel but fit the need for the night !
Stayed 1 night in Oct 2025

10/10 Excellent

Damaris

Stayed 1 night in Oct 2025

2/10 Terrible

brent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible customer service

I had to change my reservation to be a day earlier but they would not let me change it even though they had empty rooms so I had paid for a night that I didn't even use. Terrible customer service I will never stay there again
Stayed 1 night in Oct 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Property is a bit dated but we enjoyed the location and look thfc Mo.
Stayed 1 night in Oct 2025

6/10 Okay

wayne

Disliked: Amenities
Room not clean. Smelled like wet dog. Desk chair filthy.
Stayed 1 night in Oct 2025

6/10 Okay

Dawn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Nice staff and inexpensive. Outdated , clean bedding. Motel not hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Scot

Business traveler
Disliked: Cleanliness, amenities
My toilet bubbled up each time someone upstairs flushed theirs. The place is old and could use some updates, but it's one of the few in Westfield and the people are nice.
Stayed 4 nights in Sep 2025

10/10 Excellent

Zachary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Brandi

Disliked: Property conditions & facilities
This is an older style motel with room access separate from the lobby. Rooms face the parking lot. 1st floor rooms have sliding doors that open to the lot. 2nd floor rooms have balconies. Tons of noise from outside. Deadbolt did not work. Not as advertised.
Stayed 1 night in Oct 2025