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4.3 out of 5

"This propery is located near Sared Heart hospital, downtown Spokane and Spokane airport. It was quiet and the morning beakfast was okay. There were s ... " More

By a verified traveler on Wed 20 Nov 2019

Hotel Description

3-star hotel near Spokane Convention Center

In Spokane

Your stay at this Cliff - Cannon hotel places you within 2 miles (3 km) of Spokane Convention Center and Bing Crosby Theater. Knitting Factory and River Park Square are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the laundry service and free Internet in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, comfy beds

The 79 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and coffee/tea makers.

Business Room, 1 King Bed, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max
$86* Per night/room Nov 1 - Nov 2

Executive Room, 1 King Bed, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, Multiple Beds, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

The Madison Inn by Riversage ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Madison Inn by Riversage

Everyone (8) Couples (3) Family (8)
4 out of 5
This propery is located near Sared Heart hospital, downtown Spokane and Spokane airport. It was quiet and the morning beakfast was okay. There were some restaurants close by within walking distance. If you want to venture out further a rental car is recommended.

Posted by , from Santa Clara, Ca on Nov 20, 2019

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Comment from Hotel Management

Nov 21, 2019 by Ray

Hello Meri, Thank you so much for choosing The Madison Inn by Riversage. We are delighted you enjoyed your time with us, our convenient location, and quiet ambience. Our staff works hard to provide every guest with a great experience. Please come back and see us again!

4 out of 5

Posted by on Sep 19, 2019

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Comment from Hotel Management

Sep 20, 2019 by Ray

Thank you so much for choosing The Madison Inn by Riversage! We are delighted your stay was a success and hope we have the pleasure of seeing you again in the future! Thanks again.

4 out of 5

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 16, 2019 by Ray

Thank you for choosing The Madison Inn by Riversage! We are very pleased you enjoyed your time with us. We hope to see you again in the future. Thank you.

5 out of 5
The mattress was worn out and needs to be replaced. Gave us a backache

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 30, 2019 by Ray

Thank you for staying at The Madison Inn by Riversage. From your 5 Star rating, it appears you enjoyed our hotel overall. I am very sorry the mattress was not to your liking. I can tell you all mattresses were replaced recently with SERTA hospitality grade that most guests rave about. Did you alert the Front Desk? When you do not leave your name on a review like this, we have no way to check that room to see if there is a fixable problem. Otherwise, you just have to recognize that bedding is a very subjective choice. What is soft to one guest is too firm for the next. But we buy excellent bedding and most guests really like it. Please come back and we can let you try several different beds before selecting your room for the night. Thank you!

4 out of 5
We like the location. Qdoba is right next door and good food. This place has always been a great choice when the price is right.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 29, 2019 by Ray

Thank you so much for your repeat business! That is the highest compliment you can pay a hotel. We are thrilled you have enjoyed your time with us and look forward to serving you again on your next trip to Spokane. Thanks again!

4 out of 5
The location was good for our needs. We were staying for 4 nights and it would have been nice to have a little different breakfast choice.

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jun 29, 2019 by Ray

Thank you for selecting The Madison Inn by Riversage. We are delighted your stay was a success and that we were able to accommodate you. Please remember us if your travels bring you back to Spokane. Thanks again!

2 out of 5
The shower was awful no pressure or hot water. Staff made us wait at check in, saying they had one guest ahead of us to check in. Even though there was no one then proceeded to check in people who arrived after us while we waited. They also took an extra $50 at check in so that limited us on something extra we wanted to do.

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jun 27, 2019 by Ray

Thank you for choosing The Madison Inn by Riversage. We are very sorry your stay was not up to expectations, but let me address your concerns. First, we understand that a good hot shower is very important and that is why we recently boosted the hot water capacity in the hotel. We have two zones in the building for our hot water. If you had problems, it is certain others would have, too. But even though the hotel was almost full last night, we had no other complaints about water temperature. Water pressure is something regulated by the city and unfortunately we have no control over that. I have spoken with the GM about your check in. I am sorry you had to wait. We always try and get guests into their rooms early if we have one available. In your case, we did have clean rooms but not the room-type you had requested. That is why you saw others being checked in ahead of you. From what I am told, you were able to occupy your room at 3 pm, which is the standard check in time. Finally, we do not "take an extra $50 at check in." That is a deposit which was returned to you upon check out. When you prepay to Travelocity, the hotel must have some security in case there is any damage. This is typical at most hotels around the country. We hope you enjoyed the rest of your stay. Thanks again.

5 out of 5

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 12, 2019 by Ray

Our staff works very hard to provide every traveler a great guest experience. We are delighted you enjoyed your stay with us. Thank you for choosing our hotel.

5 out of 5
Great staff very nice rooms very quiet Definitely will stay here again

Posted by on May 21, 2019

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Comment from Hotel Management

May 22, 2019 by Ray

Thank you so much! We look forward to the pleasure of serving you again!

5 out of 5
What a tucked away treasure! The staff was extremely friendly and happy to help with anyone's needs. The rooms are very clean, the beds are really comfortable, and it is - quiet. They also have a very nice breakfast with eggs, potatoes, and depending on the day... bacon or sausage. Also cereal, yogurts, muffins, biscuits and gravy, with oranges and apples etc. Highly recommend!

Posted by on May 13, 2019

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Comment from Hotel Management

May 14, 2019 by Ray

Perfect! We are so pleased you have found us. Our staff works very hard to give everyone a great guest experience and we are delighted your room was clean with a comfy bed, and that you enjoyed our free hot breakfast. We greatly appreciate your business and hope to have the pleasure of serving you again in the future. Thank you!

About the The Madison Inn by Riversage

Location 15 West Rockwood Blvd, Spokane, WA 99204

Property Features

Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A fitness center, a vending machine, and a garden are also featured at the business-friendly The Madison Inn by Riversage. Free self parking is available. This 3-star Spokane hotel is smoke free.

  • 79 guestrooms or units
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Spokane Intl. Airport (GEG) (13 km / 8.1 mi)
  • Train station: Spokane Intermodal Center (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

The Madison Inn by Riversage offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 29-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: USD 10.00 per pet, per night
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Madison Inn Riversage
  • Madison Inn Riversage Spokane
  • Madison Riversage
  • Madison Riversage Spokane
  • The Madison Inn By Riverstone Hotel Spokane
  • Madison Hotel Spokane
  • The Madison Hotel By Riverstone
  • The Madison Inn by Riversage Hotel
  • The Madison Inn by Riversage Spokane
  • The Madison Inn by Riversage Hotel Spokane

You should know

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.