"Hotel is decent. Staff friendly. I found it strange that you had to ask for all utensils, bedding, dishes etc. Usually, the room is stocked and ready ... " More
North San Jose stay
Your stay at this North San Jose hotel places you within 3 miles (5 km) of San Jose Municipal Golf and Silicon Valley University. PayPal Park and Rivermark Village are also within 3 miles (5 km).
Renovated in 2020
This hotel features a gym and a seasonal outdoor pool. Business travelers can take advantage of the free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.
Jul 31, 2021 by Hotel Management
Thank you for taking the time to share your detailed review. We sincerely apologize for one of your suites not being prepared before your arrival that caused inconvenience and also for the cleanliness issue you mentioned. We will discuss your comments with the head of our housekeeping team to ensure we enhance our service levels. We also regret knowing about the misinformation about the pool being open. We will review this with our front office team. We hope your future travels may bring you back to our hotel. Sincerely, Hotel Management
Feb 4, 2019 by Hotel Management
Thank you for sharing your feedback. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should have had this time. Sincerely, Hotel Management
Jan 7, 2019 by Hotel Management
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Apr 22, 2017 by General Manager
Thank you for your candid comments. We apologize for the maintenance issues you encountered in your room and for the inconvenience it caused. I have shared your feedback with the respective team to address the problems you mentioned. I would also like to inform you that, we have a full-size refrigerator in the kitchen of all our suites which includes ice trays for your convenience, so we do not have ice machines on our property. Also, that our long-term guests often bring their own bath amenities, so we keep shampoo and other toiletries at the front desk and it's always complimentary. We are sorry if our desk staff did not communicate this to you during check-in. We hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Extended Stay America Premier Suites San Jose Airport offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. Free breakfast is available daily. The business-friendly Extended Stay America Premier Suites San Jose Airport also features barbecue grills, coffee/tea in a common area, and laundry facilities. Self parking is free. You'll have access to the health club at a partner property. A complete renovation of Extended Stay America Premier Suites San Jose Airport was completed in February 2020. This San Jose hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Extended Stay America Premier Suites San Jose Airport offers 138 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.Ā This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.