"Overall a good place for a relaxing stay. However I had two problems - We had our room fully paid for but, the card for incidentals had a problem on ... " More

By a verified traveler on Sun 31 Dec 2017

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Hotel Description

A family-friendly stay in San Diego awaits you at Paradise Point Resort & Spa. You'll be 2.3 km (1.4 mi) from SeaWorld and 3.6 km (2.2 mi) from Mission Beach. Highlights at this beachfront resort include 3 restaurants, 5 outdoor swimming pools, and a full-service spa.

LCD TVs with cable channels are featured in all 462 rooms, and you can enjoy free WiFi, patios, and MP3 docks. Refrigerators and room service make in-room dining convenient. Additionally, coffee/tea makers, in-room childcare, and free long-distance calls are available.

A relaxing visit to The Spa at Paradise Point can include deep-tissue massages, hot stone massages, and body wraps along with access to the sauna and spa tub. The restaurant, Barefoot Bar and Grill, serves American cuisine and is open for breakfast, lunch, and dinner. The resort's own poolside bar and bar/lounge are nice places to enjoy a drink. Spend the day at the beach and enjoy the 5 spa tubs, 5 outdoor tennis courts, and marina. 80000 square feet (7432 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a fitness center, and a sauna. Each morning full breakfast is served between 7 AM and 11 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 15-minute drive of this 4-star San Diego resort include University of San Diego and San Diego Convention Center.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$149 per night

Suite, 1 King Bed (Bayside Bungalow)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Garden Bungalow)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed (Bayside)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed (Garden)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Lanai (Bayside)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Paradise Point Resort & Spa ratings based on 173 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5

Good but serious problems

Overall a good place for a relaxing stay. However I had two problems - We had our room fully paid for but, the card for incidentals had a problem on our last night and they LOCKED us out of the room .... after a long day out with kids and dinner in hand! They would not let us into our PAID IN FULL room until the slow process of going back to the lobby and taking care of things (while the family stood out in the cold with dinner - yes it was cold in SD in December). And they were completely unreasonable about it all in the way they dealt with it. The 2nd issue was - room service comes in PLASTIC boxes - not plates not compostable boxes .... just plastic boxes.

Posted by , from California on Dec 31, 2017

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1 out of 5

Very disappointed

when I booked online before I checked out it said that the resort fee was waived up to 4 after i booked it was not on my itinerary so I went back to the page that said it and took a picture nevertheless when we checked out they charged me this fee I brought my situation to the person checking out but they did nothing about it but of course charge me 2) the room once sun set the inside and outside the room smelled worst then raw sewage 3) sliding glass door didn’t work properly was a project just to close it 4) bathroom door didn’t lock or close right 5) the really lovely one I was in the middle of a shower when the water just shut off I waited a couple minutes but still no water so we called the front desk and they told us they had an emergency that they had to shut it off and that it will be on in 15 min. Def would have been nice to be told this-but of course after we complained they let us know it was back on terrible experience plus the whole time we were staying we had to call to get someone to bring New towels to the room or clean it-but of course when we were checking out trying to pack they literally knocked on our door like 4-5 times I would never stay here again and def won’t come back I’ve stay twice here with family and after these two experience and the hotel doing nothing for us either time regardless all we dealt with I know all hotels in area charge a resort fee but if I don’t use ur amenities then I shouldn’t have to pay specially when it shouldve been waived

Posted by on Nov 23, 2017

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Comment from Hotel Management

Nov 28, 2017 by CS, Guest Services

Thank you for taking the time to tell us about your recent stay. We're disappointed to hear you did not have the 5-star experience we strive to offer all of our guests. As for the resort fee, it's a nightly charge and offers you wifi, access to all 5 of our heated pools and hot tubs, fitness center, recreation, and more. We have it listed on our website, at time of booking, and in the confirmation email but cannot control how they are presented on 3rd party websites. It is with reviews like yours we can see exactly how to enhance future stays and hope you consider returning to Paradise again.

5 out of 5

Paradise Point is a beautiful resort

Pros: The place where the resort is located is amazing, right on the bay. The grounds are beautiful and the Spa was gorgeous!
I enjoyed my stay at Paradise Point. The resort has beautiful landscaping, an amazing setting and I love that all the rooms are bungalows, one story tall and each is unique. My room was very nice, updated and with a private patio. Everything was wonderful, except for my arrival. When I checked in the woman at the desk wasn't very pleasant. I knew that I would have to pay a resort fee of somewhat over $30 a day, but reading online I mistakenly thought I had an option of paying for parking near my room of another somewhat over $30 a day. I had read online that I could choose to park in the public parking and walk to my room. It's okay that I was mistaken on that information but the woman was very sarcastic and rude while talking to me about it. She said if I had made my reservation directly through the hotel parking would be included but since I went through Travelocity I would be obligated to pay. Of course I paid, but her attitude about it wasn't very welcoming. Then one evening I arrived back at my room at 9:30 at night to find housekeeping never came. Not having my bed made, etc, didn't bother me, but I needed those coffee packets and paper cups for the morning. I went to the lobby and was told some would delivered to my room in 15-20 minutes. No apology about no housekeeping. Again, this man was rude and sarcastic. Luckily I had a wonderful experience with one employee, Jenna Daya. She went above and beyond to figure out how to complete a gift certificate to their Spa.

Posted by on May 20, 2017

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5 out of 5

Just like living in Paradise

My family and I recently stayed here for a week and we absolutely loved it. The grounds were well kept, staff was very friendly and helpful. We enjoyed the pools, hot tubs, restaurants, and other amenities during our visit. We will definitely be coming back.

Posted by , from Massachusetts on Apr 28, 2017

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4 out of 5
Pros: Quiet
Cons: Cleaning the pool areas and the outside seating
Location: Great location
Rustic surroundings. Very peaceful but due to the large number of birds in residence there was a lot of "bird poop" everywhere especially in the afternoon. The room was basic. Housekeeping staff was very reliable Also thought that paying for parking was a little ridiculous as this was not an area where there is high demand for parking

Posted by on Apr 22, 2017

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Comment from Hotel Management

Apr 25, 2017 by CS, Guest Services

Thank you for taking the time to tell us about your recent stay. We’re happy to hear that you enjoyed our quite location and reliable housekeeping. It's very common for resorts to charge for parking and our fee is in-line with other hotels in the city. We appreciate your feedback and hope yo see you again.

5 out of 5

Great location, 5 heated pools, bikes to rent.

Pros: 5 heated pools
Cons: They are constantly up grading rooms but our bathroom needed to be done. Hopefully next time we get a newlyredone room.
Loved quick drive to sea world and close to park, beach, and bay. Had a great stay.

Posted by on Apr 2, 2017

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Comment from Hotel Management

Apr 7, 2017 by CS, Guest Services

Thank you for your fantastic 5-star review. We're glad you liked our five different pools and close proximity to SeaWorld. We're actively renovating our guest rooms and hope you visit Paradise again to experience the improvements when they're completed.

3 out of 5

Great Location, but

Pros: Nice pool and staff
Cons: Fees galore- Sad you can't know what your spending until you get there. Parking- $25,$38 or $48. Resort Fees $32.
Location: Beach, Sea world
Discounted overnight parking $25 a night, and Resort Fee $32 per night, lessen the experience. Expect to get a charge equal to your original cost. Ridiculous.

Posted by , from SD on Apr 1, 2017

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Comment from Hotel Management

Apr 6, 2017 by CS, Guest Services

Phil, thank you for sharing your feedback with us. We seek to be completely transparent about the Passport to Paradise and parking fee, and list them on the website, at time of booking, and in each confirmation email. We hope you might consider visiting Paradise again.

3 out of 5

Nice place but...

Pros: Good location, good staff
Cons: Put the fees right in the overall cost up front, not the back end fine print.
Location: Right on the bay, which is nice. Close to Sea World, Mission Beach, and Ocean Beach
We stayed here due to cost and location. It is a nice place with many things to do, and centrally located. I do wish they would include the $32 per night resort fee and the $38 per night parking fees in the actually booking cost, rather than putting those in the fine print. If that had been the case, we probably would not have stayed here. The staff was good, but the place overall was too busy.

Posted by , from Colorado Springs on Apr 1, 2017

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Comment from Hotel Management

Apr 6, 2017 by CS, Guest Services

J, thank you for your review and we're glad you loved our prime location. In regards to the Passport to Paradise and parking fee, we seek to be completely transparent about them, and list them on the website, at time of booking, and in each confirmation email. We appreciate your feedback and will use it to improve future stays.

5 out of 5

Beautiful tropical style hotel next to beach

It was the most beautiful place to stay...only thing that was madning was the hidden resort taxes and fees. I payed an additional $ 378.00 upon checkout. I was not prepared for that.

Posted by on Mar 10, 2017

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Comment from Hotel Management

Mar 13, 2017 by CS, Guest Services

Thank you for sharing your review with us, and we're glad you loved our beautiful property. In regards to parking and Passport to Paradise, we seek to be completely transparent about these fees, and list them on the website, at time of booking and in each confirmation letter. We hope you might consider giving Paradise another try in the future.

4 out of 5

Neat resort but $80/night in surprise fees

Parking and resort fee was annoying but really cool place to walk around.

Posted by , from m on Mar 5, 2017

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Comment from Hotel Management

Mar 10, 2017 by CS, Guest Services

co, thank you for your review. We're glad you enjoyed walking around our beautiful property, and we seek to be completely transparent about the parking and Passport to Paradise fee, and list them on the website, at time of booking, and in each confirmation email. We hope you visit us again.

About the Paradise Point Resort & Spa

Location 1404 Vacation Rd, San Diego, CA 92109

Property Features

Paradise Point Resort & Spa offers its guests a full-service spa, a marina, 5 outdoor swimming pools, and 5 spa tubs. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Event space at this resort measures 80000 square feet (7432 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the family-friendly Paradise Point Resort & Spa. For a fee, parking is available.

  • 1 floor
  • 462 guestrooms or units
  • 3 dining venues
  • 32 conference rooms
  • 80000 sq ft of conference space
  • 7432 sq m of conference space
  • Built in 1962
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 5
  • Free WiFi
  • Outdoor tennis courts - 5
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Miniature golf on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: San Diego, CA (SAN-San Diego Intl.) (9.4 km / 5.9 mi)
  • Train station: San Diego Coaster Old Town Station (5.4 km / 3.4 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Paradise Point Resort & Spa offers 462 air-conditioned accommodations with MP3 docking stations and safes. Rooms open to patios. 37-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This San Diego resort provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Private patio
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Barefoot Bar and Grill - This beachfront restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Tidal - This beachfront seafood restaurant specializes in seafood and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Tropics Cantina - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Caveman Pizza Company - This diner specializes in pizza and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Outdoor tennis courts and a marina are featured at the resort. 5 outdoor swimming pools and 5 spa tubs are on site. Other recreational amenities include a spa tub, a sauna, a steam room, and a fitness center. Bicycle rentals are available on site, and scuba diving activities are located nearby.The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Snorkeling nearby
  • Parasailing nearby
  • Tennis lessons on site
  • Kayaking on site
  • Water skiing on site
  • Motor boating on site
  • Windsurfing nearby
  • Rowing or canoeing on site
  • Segway rental/tour on site
  • Sailing on site
  • Boat tours on site
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Personal motorized watercraft on site
  • Scuba diving nearby

Spa Services

The Spa at Paradise Point has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room. Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 150 per pet, per stay (maximum USD 150 per stay)
  • Only dogs are allowed
  • Weight limit: 15 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 36.13 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 21 and USD 30 per person (approximately)
  • Self parking fee: USD 38.00 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay (maximum USD 150 per stay)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Paradise Point
  • Paradise Point Resort
  • Paradise Point Resort San Diego
  • Paradise Point San Diego
  • Paradise Resort
  • Point Paradise
  • Paradise Point Hotel San Diego
  • Paradise Point Resort And Spa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.