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Dreams Sapphire Resort & Spa - All Inclusive

5.0 star property
5-star beachfront property near Puerto Morelos Beach

Choose dates to view prices

Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive

Premium bedding, down comforters, free minibar, in-room safe
NEW Preferred Club Indigo Master Suite Ocean Front | Living area | 50-inch LED TV with cable channels, TV, iPod dock
NEW Preferred Club Indigo Junior Swim Out Ocean Front King | Premium bedding, down comforters, free minibar, in-room safe
Couples treatment rooms, sauna, steam room, body treatments
Golf

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪11 min walk‬
  • Ojo de Agua Beach
    ‪5 min drive‬
  • Puerto Morelos Town Square
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Preferred Club Master Suite Beach Front Swim Out King

Preferred Club Master Suite Beach Front Swim Out King | Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Master Suite Beach Front Swim Out King

  • 1040 sq ft
  • Beach view
  • Sleeps 3
  • 1 Twin Bed

View all photos for NEW Preferred Club Indigo Junior Swim Out Ocean Front King

NEW Preferred Club Indigo Junior Swim Out Ocean Front King | Premium bedding, down comforters, free minibar, in-room safe

NEW Preferred Club Indigo Junior Swim Out Ocean Front King

  • 614 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

Preferred Club Master Suite Ocean Front King | Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Master Suite Ocean Front King

  • 1040 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Preferred Club Junior Suite Beach Front Swim Out Double

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Junior Suite Beach Front Swim Out Double

  • 520 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Beach Front Swim Out King

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Junior Suite Beach Front Swim Out King

  • 534 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Family Junior Suite Tropical View

Terrace/patio

Preferred Club Family Junior Suite Tropical View

  • 1040 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Family Junior Suite Tropical View

Terrace/patio

Family Junior Suite Tropical View

  • 1040 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front Double

  • 520 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Governor Suite

Preferred Club Governor Suite | Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Governor Suite

  • 990 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Deluxe)

Terrace/patio

Junior Suite, 2 Double Beds (Deluxe)

  • 520 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front King

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front King

  • 520 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

Terrace/patio

Preferred Club Junior Suite Tropical View King

  • 520 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite Tropical View Double

Terrace/patio

Deluxe Junior Suite Tropical View Double

  • 520 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for NEW Preferred Club Indigo Junior Suite Ocean Front King

NEW Preferred Club Indigo Junior Suite Ocean Front King | Premium bedding, down comforters, free minibar, in-room safe

NEW Preferred Club Indigo Junior Suite Ocean Front King

  • 614 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Deluxe)

Terrace/patio

Junior Suite, 1 King Bed (Deluxe)

  • 520 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for NEW Preferred Club Indigo Master Suite Ocean Front

NEW Preferred Club Indigo Master Suite Ocean Front | Premium bedding, down comforters, free minibar, in-room safe

NEW Preferred Club Indigo Master Suite Ocean Front

  • 1227 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for NEW Preferred Club Indigo Two-Story Villa

NEW Preferred Club Indigo Two-Story Villa | Terrace/patio

NEW Preferred Club Indigo Two-Story Villa

  • 1291 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for NEW Preferred Club Indigo Junior Suite Ocean Front Double

NEW Preferred Club Indigo Junior Suite Ocean Front Double | Premium bedding, down comforters, free minibar, in-room safe

NEW Preferred Club Indigo Junior Suite Ocean Front Double

  • 614 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Tropical View Double

Terrace/patio

Preferred Club Junior Suite Tropical View Double

  • 520 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

NEW Preferred Club Indigo Master Suite Ocean Front Swim Out | Premium bedding, down comforters, free minibar, in-room safe

NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

  • 1227 sq ft
  • Beach view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Junior Suite Tropical View King

Terrace/patio

Deluxe Junior Suite Tropical View King

  • 520 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

NEW Preferred Club Indigo Junior Swim Out Ocean Front Double | Premium bedding, down comforters, free minibar, in-room safe

NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

  • 614 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds

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Minibar, in-room safe, desk, laptop workspace

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Puerto Morelos
  • On private beach
  • Pool
  • Hot Tub
  • Breakfast included
4.4 out of 5, Excellent, 246 reviews
The price is $426
$426 nightly
$426 total
Total includes taxes and fees
Jun 30 - Jul 1
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

About the neighborhood

Puerto Morelos

Beachfront retreat .Within a 15-minute walk of the property, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 miles (5 km).

What's nearby

  • Puerto Morelos Beach - 11 min walk - 0.6 miles
  • Crococun Zoo - 3 min drive - 1.5 miles
  • Ojo de Agua Beach - 5 min drive - 2.5 miles
  • Puerto Morelos Town Square - 5 min drive - 2.7 miles
  • Petempich Bay - 11 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Market Cafe - ‬4 min walk
  • ‪The Kitchen Table - ‬9 min walk
  • ‪Bordeaux Restaurant - ‬14 min walk
  • ‪Sports Bar - ‬12 min walk
  • ‪Sensai - ‬9 min walk

About this property

Dreams Sapphire Resort & Spa - All Inclusive

5-star beachfront property near Puerto Morelos Beach
Dreams Sapphire Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Dreams Sapphire Resort & Spa - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this property measures 8295 square feet (771 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the luxury Dreams Sapphire Resort & Spa - All Inclusive.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 488 guestrooms or units
  • 3 levels
  • 14 buildings
  • 7 dining venues
  • 2 bars by the pool
  • 6 bars or lounges
  • 8295 sq ft of conference space
  • 771 sq m of conference space
  • Built in 2001
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Dreams Sapphire Resort & Spa - All Inclusive offers 488 accommodations with iPod docking stations and free minibar items. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Dreams Spa by Pevonia has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

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Dreams Riviera Cancun Resort & Spa - All Inclusive

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.3 out of 5, Excellent, 1,236 reviews
$331 nightly
The price is $331
Jun 29 - Jun 30
Total includes taxes and fees
Dreams Riviera Cancun Resort & Spa - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Beach toys
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • Free rollaway/extra bed
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Mini golf
  • Playground
  • Snack bar/deli
  • Stroller
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (44 inches high)
  • Magnifying mirror
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch LED TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Now Sapphire Riviera Cancun
Now Riviera Sapphire
Now Sapphire All Inclusive
Now Sapphire Cancun
Now Sapphire Cancun All Inclusive
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun Puerto Morelos
Riviera Sapphire Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property

Frequently asked questions

How close is Dreams Sapphire Resort & Spa - All Inclusive to the airport?

Dreams Sapphire Resort & Spa - All Inclusive is 14.4 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Dreams Sapphire Resort & Spa - All Inclusive?

As of Jun 3, 2025, prices found for a 1-night stay for 2 adults at Dreams Sapphire Resort & Spa - All Inclusive on Jun 4, 2025 start from $330.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dreams Sapphire Resort & Spa - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Dreams Sapphire Resort & Spa - All Inclusive.

How close is Dreams Sapphire Resort & Spa - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Dreams Sapphire Resort & Spa - All Inclusive offer free breakfast?

Dreams Sapphire Resort & Spa - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Dreams Sapphire Resort & Spa - All Inclusive?

No, there is no casino at this property.

What time is check-in at Dreams Sapphire Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Dreams Sapphire Resort & Spa - All Inclusive?

Free parking is not available at this property.

Does Dreams Sapphire Resort & Spa - All Inclusive have a pool?

Dreams Sapphire Resort & Spa - All Inclusive features 3 outdoor pools and a children's pool.

Does Dreams Sapphire Resort & Spa - All Inclusive have a restaurant?

Yes, there are 7 restaurants on site.

Does Dreams Sapphire Resort & Spa - All Inclusive have a spa?

Pamper yourself with a day at Dreams Spa by Pevonia, where you can enjoy sports massages, body treatments, and detox wraps.

How close is Dreams Sapphire Resort & Spa - All Inclusive to downtown Puerto Morelos?

Dreams Sapphire Resort & Spa - All Inclusive is 2.2 mi away from Puerto Morelos.

Dreams Sapphire Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 521 out of 1082 reviews
Rating 8 - Good. 258 out of 1082 reviews
Rating 6 - Okay. 156 out of 1082 reviews
Rating 4 - Poor. 56 out of 1082 reviews
Rating 2 - Terrible. 91 out of 1082 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great resort! will continue to come back here.
Stayed 4 nights in Mar 2025

10/10 Excellent

Laura

Stayed 4 nights in Apr 2025

10/10 Excellent

Nicole Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were lucky enough to be in the Indigo building and our room was great - larger than any other Dreams room we have stayed in. The food was excellent and the staff responsive and friendly.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jesse

Stayed 3 nights in Mar 2025

8/10 Good

Geneva Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

6/10 Okay

Robert

Liked: Cleanliness
Stayed 7 nights in Feb 2025

8/10 Good

Grace

Traveled with group
Liked: Cleanliness, staff & service
This resort was very family friendly. Lots of activities to do - for both adults and kids! The beach was nice - not the cleanest in terms of biological matter. Lots of walking to get places as it is a large resort. Overall - would recommend if you are looking for a safe place to stay in Mexico.
Stayed 4 nights in Feb 2025

8/10 Good

Ayesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained. Very nice pool area, average beach area. The service was great, friendly, courteous staff. The restaurant menus were very limited as was room service. I stayed in the indigo preferred section. It was very nice but beware that their preferred does not come with butler service. I’ve stayed at other resorts under this brand like Secrets and Breathless and the preferred rooms included a butler. Also, for the amount of money you pay to be in the indigo preferred, all of the preferred club amenities should have been included. It was annoying to have to pay extra to use the Balinese beds at the rooftop pool.
Stayed 4 nights in Feb 2025

6/10 Okay

Fredricka E

Stayed 4 nights in Feb 2025

10/10 Excellent

Darrin William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

HEATHER

Liked: Staff & service
Stayed 4 nights in Feb 2025

8/10 Good

Nichole, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were clean and nice. Service was great. You can see it’s getting a bit dated but very good for families. Entertainment was excellent and our daughter loved explorers club.
Stayed 4 nights in Feb 2025

6/10 Okay

Ruby

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The property needs major renovations
Stayed 4 nights in Feb 2025

10/10 Excellent

Mackenzie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams Sapphire was soooo amazing! It was a very safe and laid back property. Great option for families or couples. We did the preferred option which I highly highly reccomend. You get access to the adult only pool with complimentary Bali beds if you book a day ahead. I can not say enough good things about the staff! The adult pool had Jose and Resendas and they were AMAZING!!! Jose was so attentive and made us feel so well taken care of. Resendas made the most amazing drinks and would surprise us everyday with fun new drinks. They were tasteful and not like drinking gasoline. The pool was clean and quiet. They do a good job at looking after the area. The restaraunts were amazing. Our favourite was Portofino with amazing Italian options. Daniel was our waiter a couple nights and he took amazing care of us. I would go there just for him! The blue water grill (preferred) was so good and right on the ocean. Definitely wear your hair up when eating there as the ocean breeze will catch up to you! The service at all the dining options was not the quickest, be prepared to wait. The waiters were still amazing and friendly I feel they just lack staff and it adds long wait times. The entertainment was great. Lots of things to do at all hours of the day. Kid friendly options that adults are more than welcome to join in! Great evening opportunities! We loved dancing with the team every night. Mar, Tony, Javi, Omar, Anahí, Joe, Monica, Jenni, Dani, Diego, Richi WE LOVE YOU!!!
Stayed 10 nights in Feb 2025

6/10 Okay

Stacie

Liked: Cleanliness, staff & service
It was beautiful and the staff are absolutely amazing, omar, carlos. The food was all the same and nothing was really fresh, more processed foods such as the, eggs, hamburgers, muffins, breads, the turkey club was a piece of ham and melted cheese. Everything else was great
Stayed 3 nights in Feb 2025

8/10 Good

John

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort, great staff. Nice beach and pool, fun for kids. Only issue we had was 3 of 4 of us got food poisoning and the 2nd family we traveled with had 2 of 4 with food poisoning. We’ve travelled to Mexico 4 times previous and to DR and never had food poisoning like that.
Stayed 7 nights in Feb 2025

4/10 Poor

Fernando

Traveled with family and small children
Liked: Cleanliness, staff & service
Food wasn’t good. Disappointed that the food was not Authentic Mexican food. Too American for me. If I’m traveling to Mexico and eating Mexican food I expect it to be Mexican not Americanized. Not enough dining options. 2 restaurants were adults only. If that’s the case just make it all adults resort then. The rooms smelled moldy too.
Stayed 4 nights in Jan 2025

8/10 Good

Rhonda Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

6/10 Okay

Olga

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The food in general needs a lot of improvement, the facilities are dated but the service by the staff was excellent
Stayed 3 nights in Feb 2025

8/10 Good

Angela Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything at this resort this is our second time staying here. For us everything was a short walking distance from our room to the main lobby area, main bar and preferred club lounge. The staff was amazing and very friendly. I will say if you don't get to the restaurant's early when they open at 6, you will be put on a waiting list and that wait could be anywhere from an hour to an hour and half. Food was ok. Nightly entertainment was ok. Seaweed was manageable some days better than others but they do try and keep it at a minimum. Weather was great the whole time.
Stayed 5 nights in Jan 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, from all sections were SUPER FRIENDLY. The French & Asian restaurants were my favourite. The food, staff & entertainment were simply AMAZING. I highly recommend this beautiful resort.
Stayed 7 nights in Jan 2025

10/10 Excellent

Mazie

Stayed 4 nights in Jan 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations were above average, located on a gorgeous beach near the national park reef. The staff, pool and outdoor facilities (including roaming agouti & coatimundi) were charming and very usable. The restaurants were very good, enjoyed many ethnic & local foods. Service was excellent! Communicating my gluten allergy was problematic, starting a month before arrival, but staff were not informed & foods were not labelled. I ate a hamburger (no bun) at the poolside grill that made me ill; after reporting it, concierge, manager & chef could not tell me if their burgers contained gluten, but took extra good care of me (after I got ill), sending hot consumé & rice to my room. I got a call noon the next day to NOT eat the burgers, and staff offered to make me a special meal, gluten-free hamburger & fries, just for my needs-that made me feel well cared for!
Stayed 4 nights in Jan 2025

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel with a lot of live music, good food,good service
Stayed 3 nights in Jan 2025

6/10 Okay

Jasmin

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was fine. It was one large pool it seemed like, unless you were an indigo/preferred member. The weather was disappointing but that's not the resort's fault. The staff was so-so. I've stayed at other all- inclusive resorts and the staff elsewhere was much more hospitable and attentive. It was nice and they did have a taco stand which was delicious.
Stayed 4 nights in Jan 2025