Book a hotel near Rancho San Rafael Park, West University

"Charged us $10 for checking in 45 minutes early. Did not tell us how to get our luggage to our sky tower room which became a big hassle. "

"I have stayed at the J Resort multiple times since 2021. They contine to evolve and renovate areas. The fitness area was great, beautiful view of the mountains! My only complaint was the fish smell on my floor, 8th. It smell the entire weekend, not very pleasant."

"Clean room , big room"

"The rooms were OK. Multiple elevators broke down the night that we stayed there and I got stuck in one of the elevators. It was hot and I ended up having a panic attack. By the time they opened the door, I was on the 18th floor. I walked up to the 23rd floor. When I called down to ask if the elevators were fixed the front desk person says “I haven’t been told that they were broken.” dismissing my concerns about getting on a broken elevator. They should have a warning that they have old elevators that may break down. There were other guests that were also stuck in the elevator. One guest was stuck for over an hour. The staff dismissed it like it happens all the time. There was no empathy from any of the staff that I talked to, except for the security officer. "

"100% recommend "

"Excellent spot for a conference at the University! While other people were walking to their cars to drive to their hotels, we were already back in our warm house. Charming details throughout!"