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Peppermill Resort Spa Casino

4-star property
2707 S. Virginia Street, Reno, NV 1-855-201-7819
4.2 out of 5
Very good!
See all 161 travelocity Reviews

"Check in service was very good " More

By a verified traveler on Tue 29 Nov 2022

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Hotel Description

4-star spa hotel in Reno/Tahoe Airport

Reno/Tahoe Airport stay

Within a 15-minute walk of this Reno/Tahoe Airport hotel, you'll find Atlantis Casino and Cinemark-Century Park Lane 16 Movie Theater. Washoe County Golf Course and Reno-Sparks Convention Center are also within 2 miles (3 km).

Casino, health club

A casino, 10 restaurants, and 2 outdoor pools are all featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at one of the 15 bars/lounges and enjoy perks like free self parking.

North & West Wing 1 King Bed (Outside Building, Non-Smoking)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$60* Per night/room Jan 2 - Jan 3

Peppermill Deluxe 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Peppermill Deluxe 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tuscany Suite 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Tuscany Suite 2 King Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 4 Max

Peppermill Resort Spa Casino ratings based on 161 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Peppermill Resort Spa Casino

Everyone (66) Couples (37) Family (48)
5 out of 5
Check in service was very good

Posted by on Nov 29, 2022

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Comment from Hotel Management

Dec 2, 2022 by Peppermill Guest Services

Thank you Beverly! We are happy to hear this and we hope to see you again soon.

4 out of 5
Really liked the restaurant within the casino, we had breakfast

Posted by on Nov 18, 2022

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Comment from Hotel Management

Dec 5, 2022 by Peppermill Guest Services

Thank you Carolyn!

5 out of 5
Coffee in restaurants not good.

Posted by on Nov 8, 2022

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5 out of 5
Convenient to airport, excellent service, friendly staff and great casino

Posted by on Oct 8, 2022

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Comment from Hotel Management

Oct 12, 2022 by Peppermill Guest Services

Thank you Diane!

1 out of 5
I contacted the property in advance to let them know that I was coming in with a box truck that I needed to plug in, and that I have mobility issues (blew out my knee). I was assured that my room was in an outlying building so that there weren't lots of steps to get to it. I was assured that there was parking for my truck, and that they would work out putting me next to a plug for the freezer in my truck. When my wife went to check in the desk clerk would not let her do it, and insisted that I come inside. My wife started crying because of the amount of pain she knew this would cause me, but the clerk was adamant. I slowly made my way to the counter (two walking sticks) and after a long delay while the clerk disappeared to 'consult her manager,' was informed that I had been given an 'upgrade' to a room higher in the tower, with two beds instead of the king I had requested. I declined, stating that I had been assured that I was in an outlying building where I could park near, and be able to plug in. Her answer, "But the tower is considered an outlying building." Total BS. She may be been technically correct by her lights, but it did absolutely nothing to solve my problems. "And where am I supposed to park my ten-foot-high truck," I asked. She gave me directions to a remote lot, nowhere near my room in an 'outlying' building. "And is there a plug there?" "Um . . . no." That's when I got mad and cancelled the reservation.

Posted by on Aug 23, 2022

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5 out of 5
the property was so big that we had to take the car from our room to the casino. they need some kind of a shuttle for people who are handicapped

Posted by on Aug 21, 2022

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5 out of 5
Lots of restaurants and lounges to pick from within the hotel. Staff friendly and room was clean.

Posted by on Aug 8, 2022

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5 out of 5
I like all the screens with different places located through the hotel. I didn't like that the poo closed when when I try erained l

Posted by on Aug 8, 2022

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5 out of 5
It was great!

Posted by on Jul 26, 2022

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Comment from Hotel Management

Jul 26, 2022 by Peppermill Guest Services

Thank you Lisa!

5 out of 5

Posted by on Jul 2, 2022

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About the Peppermill Resort Spa Casino

Location 2707 S. Virginia Street, Reno, NV 89502

Property Features

As a guest of Peppermill Resort Spa Casino, you'll find 2 outdoor swimming pools, a health club, and a sauna. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 15 bars/lounges and a poolside bar. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 62000 square feet (5760 square meters) and includes a conference center. A casino, spa services, and an arcade/game room are also featured at the business-friendly Peppermill Resort Spa Casino. A roundtrip airport shuttle is free at scheduled times. Free self parking is available. Smoking is allowed in designated areas at this 4-star Reno hotel.

  • 1621 guestrooms or units
  • 19 levels
  • 10 dining venues
  • 15 bars or lounges
  • 62000 sq ft of conference space
  • 5760 sq m of conference space
  • Casino
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: Reno Station (3.7 km / 2.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Peppermill Resort Spa Casino offers 1621 accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • HD television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Biscottis - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Oceano - This restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Cafe Milano - This coffee shop serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.

Romanza Ristorante - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

CHI - This family restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Rafting nearby
  • Water skiing nearby
  • Kayaking nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 24 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Number of treatment rooms 24
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Masks are not compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45.20 per accommodation, per night

The resort fee includes:

  • Business center/computer access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room bottled water
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Peppermill Casino Resort
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  • Peppermill Resort Casino
  • Peppermill Resort Spa
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  • Peppermill Resort Spa Casino Reno
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You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.