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Peppermill Resort Spa Casino

4-star property
2707 S. Virginia Street, Reno, NV 1-855-201-7819

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3.9 out of 5
Good!
See all 301 Travelocity Reviews

"We checked in early from Amtrak, and the staff was so helpful and friendly. We were able to check into our room mid-morning! " More

By a verified traveler on Thu 16 Aug 2018

Points Of Interest

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Hotel Description

4-star spa hotel near Reno-Sparks Convention Center

Close to airport

Your stay at this Reno/Tahoe Airport hotel places you within 3 miles (5 km) of Reno-Sparks Convention Center and Nevada Museum of Art. National Automobile Museum and National Bowling Stadium are also within 3 miles (5 km).

Casino, health club

This hotel features a casino, a full-service spa, and a nightclub. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Valet parking is free for guests, and you can enjoy a meal in one of the 10 restaurants.

Free WiFi, refrigerators

Offering conveniences like refrigerators and coffee/tea makers, the 1621 guestrooms also have free WiFi and 24-hour room service. Other amenities include LCD TVs, premium bedding, and free local calls.

North & West Wing 1 King Bed (Outside Building)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$50* Per night/room Dec 15 - Dec 16

Tuscany Suite 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tuscany Suite 2 King Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 4 Max

Peppermill Deluxe 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Peppermill Deluxe 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Peppermill Resort Spa Casino ratings based on 301 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Peppermill Resort Spa Casino

Everyone (72) Couples (14) Family (8) Other (1)
5 out of 5
The staff at the Peppermill provides exceptional service.

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 9, 2019 by Peppermill Guest Services

Good Morning, Thank you for the wonderful review! We are pleased to hear that we were able to provide you with our "Peppermill 4 Diamond Service". We look forward to seeing you again soon.

5 out of 5

Posted by on Dec 6, 2019

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Comment from Hotel Management

Dec 6, 2019 by Peppermill Guest Services

Thank you so much for the awesome review! We hope to see you again soon.

5 out of 5

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 6, 2019 by Peppermill Guest Services

We sure appreciate the 5 out of 5 review! Thank you and we look forward to seeing you again soon.

5 out of 5
I wish they had a gentleman’s cigar lounge in property

Posted by on Nov 26, 2019

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5 out of 5

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 25, 2019 by Peppermill Guest Services

Thank you for the 5 out of 5 review!

1 out of 5

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 13, 2019 by Peppermill Guest Services

Good Morning, We would like to extend our sincerest apologies for not meeting your expectations. If you would like to discuss your concerns about your visit, please feel free to contact our Service Excellence department. It is our hope that we can assist you and you will chose the Peppermill the next time you are in the area.

5 out of 5
Beds were comfortable and room was nice. it has some nice places to eat and in a good location.

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 18, 2019 by Peppermill Guest Services

Thank You!

5 out of 5
It’s a nice place clean and good service. The website shows a $50/ night but you end up paying $106/night.

Posted by on Oct 18, 2019

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5 out of 5
The spa is amazing! Beautiful and clean! Great weekend

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 15, 2019 by Peppermill Guest Services

Thank you for the 5 out of 5 review! We are happy to hear that you felt our Spa Toscana was amazing!

4 out of 5
Sufficiently staffed so waiting is cut to a minimum

Posted by on Oct 7, 2019

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Comment from Hotel Management

Nov 1, 2019 by Peppermill Guest Services

Thank You!

About the Peppermill Resort Spa Casino

Location 2707 S. Virginia Street, Reno, NV 89502

Property Features

Peppermill Resort Spa Casino offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 15 bars/lounges. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 62000 square feet (5760 square meters) and includes a conference center. A casino, a nightclub, and an arcade/game room are also featured at the business-friendly Peppermill Resort Spa Casino. A roundtrip airport shuttle is free at scheduled times. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Reno hotel.

  • 1621 guestrooms or units
  • 19 levels
  • 10 dining venues
  • 15 bars or lounges
  • 62000 sq ft of conference space
  • 5760 sq m of conference space
  • Casino
  • Nightclub
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Reno, NV (RNO-Reno-Tahoe Intl.) (4.6 km / 2.9 mi)
  • Train station: Reno Station (3.8 km / 2.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Peppermill Resort Spa Casino offers 1621 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • HD television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 4:00 AM to 1:00 PM.

Biscottis - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Oceano - This restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Cafe Milano - This coffee shop serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.

Romanza Ristorante - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

CHI - This family restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Mountain biking nearby
  • Kayaking nearby

Spa Services

Spa Toscana has 24 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 24
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available at scheduled times from 4:30 AM to 11:30 PM. Fees may apply. Contact the property in advance to get details.

Guests staying in the Tuscany Tower can check in at the reception desk next to Tuscany Tower elevators. This desk is open 8 AM - 8 PM Friday through Sunday. Guests arriving outside of those hours must check in and out at the main hotel desk. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transportation is offered at scheduled times from 4:30 AM to 11:30 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel will place an authorization for room, tax, and incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. Please note that a declined credit card will result in a cancelled reservation. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • UnionPay
  • No cribs (infant beds) available
  • Debit cards
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 2 per accommodation, per night
  • Resort fee: USD 33.90 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Airport shuttle
  • Business center/computer access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Self parking
  • Valet parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 11.00 and USD 18.00 for adults, USD 7.50 and USD 15.00 for children (approximately)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.
  • The property is a member of Preferred Hotels & Resorts.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.