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4.1 out of 5

"It is worth parking valet for $10 or you have to park across the street (very sketchy). Inside, the shops are clean, the casino is very clean (does no ... " More

By a verified traveler on Wed 08 Jun 2022

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Hotel Description

4-star hotel near National Bowling Stadium

Central Reno getaway

At this Downtown Reno hotel, you'll be steps from National Bowling Stadium and within a 15-minute walk of National Automobile Museum. Also, University of Nevada-Reno is within half a mile (1 km) and Nevada Museum of Art is within 2 miles (3 km).

Casino, fitness center

This hotel features a casino, a nightclub, and 7 restaurants. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Free self parking is free for guests, and you can enjoy a meal in one of the 3 coffee shops/cafes.

PETITE ROOM 1 QUEEN NON-SMOKING

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$47* Per night/room Oct 11 - Oct 12

Luxury Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Eldorado Resort Casino at THE ROW ratings based on 62 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Eldorado Resort Casino at THE ROW

Everyone (34) Couples (14) Family (15)
5 out of 5

Posted by on Jun 20, 2022

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5 out of 5
It is worth parking valet for $10 or you have to park across the street (very sketchy). Inside, the shops are clean, the casino is very clean (does not smell like cigarettes), the staff is extremely courteous and professional, the valet carried our luggage to our room (super nice and professional), and we did in-room dining service which was brought to our room (the waiter was very pleasant and sweet). The room itself was very clean (the doors could use some WD40) and the bathroom was spotless. Beds were comfortable too. We called valet to have our car pre-warmed and they came up to tow our luggage back down. Again, very professional and we made sure to tip generously. Thank you for the stay, we will be back.

Posted by on Jun 8, 2022

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Comment from Hotel Management

Jun 24, 2022 by Laurentiu

Thank you for providing us with the highest rating score. We are glad you enjoyed staying with us and look forward to seeing you again soon!

5 out of 5
We had a wonderful overall experience. The staff from top to bottom is excellent. Our room was immaculate and up to date. We feel this is one of our better experiences post pandemic. They are doing an extremely good job.

Posted by , from MESA on May 20, 2022

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Comment from Hotel Management

Jun 24, 2022 by Laurentiu

Thank you for providing us with the highest rating score. We are glad you enjoyed staying with us and look forward to seeing you again soon!

4 out of 5

Posted by on Apr 24, 2022

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2 out of 5
For a non-smoking room; that’s all I could smell. Not just a little but a lot. They clearly didn’t take the proper steps to clean the room after it had been obviously smoked heavily in just hours if not minutes before I checked in. The room was updated but down a long dark musty hallway. I had a great breakfast at Millie’s.

Posted by on Mar 31, 2022

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Comment from Hotel Management

Apr 5, 2022 by Eldorado Resort Casino

Thank you for providing your feedback and letting us know about your experience, Larry. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino

2 out of 5

Posted by on Mar 5, 2022

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2 out of 5

Posted by on Dec 11, 2021

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5 out of 5
Our room was very nice, bed was excellent. A few areas around the casino/hotel were a bit dated, but in nice shape overall. A few area were under staffed which was inconvenient at times.

Posted by on Nov 8, 2021

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1 out of 5
Not up to standard

Posted by on Oct 25, 2021

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5 out of 5
They staff was friendly and helpful. The rooms were clean.

Posted by on Oct 3, 2021

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About the Eldorado Resort Casino at THE ROW

Location 345 N Virginia St, Reno, NV 89501

Property Features

Eldorado Resort Casino at THE ROW offers its guests a fitness center and a seasonal outdoor pool. There are 7 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges and a poolside bar. WiFi is free in public spaces. There's an onsite business center. A casino, a nightclub, and tour/ticket assistance are also featured at the business-friendly Eldorado Resort Casino at THE ROW. A roundtrip airport shuttle is free during limited hours. Self parking is free. Smoking is allowed in designated areas at this 4-star Reno hotel.

  • 814 guestrooms or units
  • 7 dining venues
  • 9 bars or lounges
  • 3 coffee shops
  • 1 sq m of conference space
  • Built in 1973
  • Casino
  • Nightclub
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Reno Station (0.2 km / 0.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Eldorado Resort Casino at THE ROW offers 814 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)

Food & Drink

Roxy - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.

La Strada - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Brew Brothers - This brewpub serves lunch and dinner. Open select days.

Ichiban - This steakhouse specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Millie's - This café specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rafting nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Tourism fee: USD 3.00 per accommodation, per night
  • Resort fee: USD 39.73 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Business center/computer access
  • Phone calls
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 10.00 per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eldorado Casino Reno
  • Eldorado Hotel Casino Reno
  • Eldorado Resort Casino Reno
  • Eldorado Hotel Reno
  • Eldorado Resort Reno
  • Eldorado Casino At The Row
  • Eldorado Resort Casino at THE ROW Reno
  • Eldorado Resort Casino at THE ROW Hotel
  • Eldorado Resort Casino at THE ROW Hotel Reno

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.