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"The circus circus was fin. The Row was lacking. Many places closed, and those that were open closed early. Limited choice of resturants, and long l ... " More

By a verified traveler on Mon 10 Apr 2023

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Hotel Description

Family-friendly 4-star resort near Fleischmann Planetarium and Science Center

City center retreat

Within a 10-minute walk of this Downtown Reno resort, you'll find National Bowling Stadium and University of Nevada-Reno. National Automobile Museum and Nevada Museum of Art are also within 2 miles (3 km).

Casino, coffee shop

This resort features a casino, a nightclub, and 6 restaurants. Bring the family and enjoy the arcade/game room and kid-friendly dining. Unwind with a drink at one of the 4 bars/lounges and enjoy freebies like WiFi in public areas and a roundtrip airport shuttle.

DELUXE PREMIUM ROOM 1 KING NON-SMOKING

Bed Count 1 King Bed Maximum Occupancy 2 Max
$47* Per night/room Jun 4 - Jun 5

MINI SUITE LOW FLOOR 1 KING NON-SMOKING

Bed Count 1 King Bed Maximum Occupancy 2 Max

LUXURY PREMIUM ROOM 1 KING NON-SMOKING

Bed Count 1 King Bed Maximum Occupancy 2 Max

DELUXE PREMIUM ROOM 2 QUEEN NON-SMOKING

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

LUXURY PREMIUM ROOM 2 QUEEN NON-SMOKING

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

MINI SUITE HIGH FLOOR 1 KING NON-SMOKING

Bed Count 1 King Bed Maximum Occupancy 2 Max

Circus Circus Hotel Casino Reno at THE ROW ratings based on 108 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Circus Circus Hotel Casino Reno at THE ROW

Everyone (57) Couples (17) Family (21)
3 out of 5
The circus circus was fin. The Row was lacking. Many places closed, and those that were open closed early. Limited choice of resturants, and long lines at the few that were open

Posted by , from Massillon on Apr 10, 2023

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Apr 11, 2023 by Donald C.

Thank you for the feedback.

1 out of 5

Posted by on Apr 3, 2023

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Comment from Hotel Management

Apr 24, 2023 by Donald C.

Thank you for the review.

4 out of 5
The room heater didn’t work

Posted by on Mar 23, 2023

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Comment from Hotel Management

Mar 23, 2023 by Donald C.

Thank you for letting us know. We will get this fixed right away.

3 out of 5

Posted by on Mar 19, 2023

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Comment from Hotel Management

Mar 21, 2023 by NP

Your feedback is definitely appreciated. We look forward to your next visit at Circus Circus!

1 out of 5
Long check in line, 15-20 minute wait in line to use elevator going up, dirty bedsheets and bathroom

Posted by , from FAIRFIELD on Feb 20, 2023

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Comment from Hotel Management

Feb 22, 2023 by ADL

Thank you for your feedback.

2 out of 5
Room not made up, coffee maker not working, check in took forever.

Posted by on Feb 20, 2023

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Comment from Hotel Management

Feb 22, 2023 by ADL

Thank you for your feedback.

1 out of 5

Posted by on Feb 19, 2023

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Comment from Hotel Management

Mar 12, 2023 by ADL

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1 out of 5
Ordered my king bed rm , and paid for it and was told that they dont have anymore , tram is out of service for the rm , this place is a joke never again

Posted by on Feb 12, 2023

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Comment from Hotel Management

Feb 12, 2023 by ADL

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4 out of 5

Posted by on Jan 17, 2023

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Comment from Hotel Management

Mar 8, 2023 by ADL

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1 out of 5
For the money that I paid and the pictures that I saw of the hotel room before hand, nothing was aligning. The bathroom was so tiny and then there was dirt and hair all over the shower curtain. I’m actually so disgusted as well as disappointed. I booked this hotel room to celebrate my husband and I’s anniversary. I wish I could get a refund. Not only was the hotel room disgusting but even before we got up here we had to pay $20 extra on top of the nightly cost just to have a hotel room in the building that we were checking into. If not, we would’ve had to walk across the street and stay in a whole separate hotel. Which isn’t what I paid for and wasn’t discussed before hand.

Posted by on Dec 25, 2022

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Comment from Hotel Management

Dec 27, 2022 by ADL

Thank you for providing your feedback and letting us know about your experience, Janice. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future.

About the Circus Circus Hotel Casino Reno at THE ROW

Location 500 N Sierra St, Reno, NV 89503

Property Features

There are 6 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. Event space at this resort measures 22000 square feet (2044 square meters) and includes conference space. A roundtrip airport shuttle is free during limited hours. A casino, a nightclub, and a vending machine are also featured at the family-friendly Circus Circus Hotel Casino Reno at THE ROW. Smoking is allowed in designated areas at this 4-star Reno resort.

  • 1620 guestrooms or units
  • 27 levels
  • 2 buildings
  • 6 dining venues
  • 4 bars or lounges
  • 22000 sq ft of conference space
  • 2044 sq m of conference space
  • Built in 1978
  • Casino
  • Nightclub
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Game room or arcade
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Reno Station (0.6 km / 0.3 mi)
  • Property shuttles: Free airport shuttle

Room Amenities

Circus Circus Hotel Casino Reno at THE ROW offers 1620 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 42-inch LED televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. This Reno resort provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • LED television
  • Satellite channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Coffee maker
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

Piezzetta Pizza Kitchen - This diner specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner.

El Jefe's Cantina - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Madam Butterwork's - This café specializes in American cuisine and serves breakfast, brunch, and lunch. Open select days.

Panda Express - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.

The Habit Burger Grill - This restaurant specializes in American cuisine and serves lunch and dinner. A children's menu is available. Open select days.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Casino nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 22.70 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place an authorization for 1 night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: USD 39.73 per accommodation, per night

The resort fee includes:

  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • Parking
  • Phone calls
  • Self parking
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 22.70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Circus Circus
  • Circus Circus Hotel & Casino Reno
  • Circus Circus Reno
  • Circus Circus Reno Hotel & Casino
  • Circus Reno
  • Reno Circus
  • Reno Circus Circus
  • Circus Circus Hotel Casino Reno
  • Circus Circus Hotel
  • Circus Circus Casino Reno
  • Circus Circus Hotel Casino Reno ROW
  • Circus Circus Hotel ROW
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  • Circus Circus ROW
  • Circus Circus Hotel Casino Reno at THE ROW Reno
  • Circus Circus Hotel Casino Reno at THE ROW Resort
  • Circus Circus Hotel Casino Reno at THE ROW Resort Reno

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.