SureStay Plus Hotel by Best Western Reno Airport

2.5 star property
Hotel near Reno-Sparks Convention Center in Reno

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed) | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels
Lobby
Breakfast and dinner served, American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi

Explore the area

View in a map
1981 Terminal Way, Reno, NV, 89502
  • Place, Grand Sierra Resort Casino
    ‪2 min drive‬
  • Place, Truckee River
    ‪2 min drive‬
  • Place, Peppermill
    ‪4 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪5 min walk‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(133 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Reno

City center stay.Your stay at this Reno/Tahoe Airport hotel places you within 3 miles (5 km) of Reno-Sparks Convention Center and National Automobile Museum. Nevada Museum of Art and National Bowling Stadium are also within 3 miles (5 km).

What's nearby

  • Atlantis Casino - 2 min drive - 1.8 miles
  • Grand Sierra Resort Casino - 2 min drive - 1.8 miles
  • Truckee River - 2 min drive - 1.2 miles
  • Cinemark Century Park Lane 16 - 3 min drive - 1.6 miles
  • Peppermill - 4 min drive - 2.3 miles

Getting around

  • Reno Station - 11 min drive
  • Reno Tahoe Intl. Airport (RNO) - 3 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Reno Draft House - ‬12 min walk
  • ‪Timber Ridge - ‬7 min walk
  • ‪Burger King - ‬20 min walk
  • ‪Denny's - ‬10 min walk

About this property

SureStay Plus Hotel by Best Western Reno Airport

Hotel near Reno-Sparks Convention Center in Reno
SureStay Plus Hotel by Best Western Reno Airport offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 9 meeting rooms. Event space at this hotel measures 4400 square feet (409 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at SureStay Plus Hotel by Best Western Reno Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This Reno hotel is smoke free.

  • 265 guestrooms or units
  • 3 levels
  • 4400 sq ft of conference space
  • 409 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
SureStay Plus Hotel by Best Western Reno Airport offers 265 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

39-inch flat-screen televisions come with cable channels and pay movies. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 12.00 per day
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
SureStay Plus Hotel Reno Airport
Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

Frequently asked questions

How close is SureStay Plus Hotel by Best Western Reno Airport to the airport?

SureStay Plus Hotel by Best Western Reno Airport is 0.9 mi (3-min drive) away from the Reno Tahoe Intl. Airport (RNO) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Plus Hotel by Best Western Reno Airport?

As of Feb 4, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Reno Airport on Feb 8, 2026 start from $75.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Reno Airport have an airport shuttle?

SureStay Plus Hotel by Best Western Reno Airport offers a free airport shuttle, available 24 hours a day, on request.

Does SureStay Plus Hotel by Best Western Reno Airport offer free breakfast?

SureStay Plus Hotel by Best Western Reno Airport does not offer free breakfast.

Is there a casino at SureStay Plus Hotel by Best Western Reno Airport?

No, there is no casino at this hotel, but Grand Sierra Resort Casino (3-min drive) and Baldini's Sports Casino (3-min drive) are nearby.

What time is check-in at SureStay Plus Hotel by Best Western Reno Airport?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at SureStay Plus Hotel by Best Western Reno Airport?

This hotel offers free self parking. Extended parking is available for USD 12.00 per day.

Does SureStay Plus Hotel by Best Western Reno Airport have a pool?

SureStay Plus Hotel by Best Western Reno Airport features a seasonal outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.The pool will be closed during the winter.

Does SureStay Plus Hotel by Best Western Reno Airport have a restaurant?

SureStay Plus Hotel by Best Western Reno Airport is home to Plaza Court, which features American cuisine.

Does SureStay Plus Hotel by Best Western Reno Airport have a spa?

There are no spa services available at this hotel.

How close is SureStay Plus Hotel by Best Western Reno Airport to downtown Reno?

SureStay Plus Hotel by Best Western Reno Airport is 2.4 mi away from Reno.

SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 574 out of 1315 reviews
Rating 8 - Good. 387 out of 1315 reviews
Rating 6 - Okay. 208 out of 1315 reviews
Rating 4 - Poor. 86 out of 1315 reviews
Rating 2 - Terrible. 60 out of 1315 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Amanda

Stayed 1 night in Jan 2026

8/10 Good

Amanda

Stayed 1 night in Nov 2025

10/10 Excellent

Barry, CINCINNATI

Stayed 1 night in Nov 2025

8/10 Good

Ann

Stayed 1 night in Nov 2025

10/10 Excellent

Barbara, Gardnerville

Stayed 1 night in Nov 2025

8/10 Good

Malcolm

Stayed 1 night in Sep 2025

4/10 Poor

eric

Their pillows are terrible. They are 1 feet wide weird.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

6/10 Okay

La Toya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival the staff wasn’t very nice. Morning of check out I asked if I would be able to do a late checkout. They said they only grant 5 and those were taken. Basically “get up earlier if you want a late checkout”. They said we could have until 11:30 and would tell housekeeping. Housekeeping tried to enter at 11:05. I’ve worked in a hotel before so I know that flips take some time. However, if you only have a limited number of late check outs, then when guests ask the night before, you should take those requests then as opposed to in the morning. That way from staff to guests, everyone knows what’s happening in the morning.
Stayed 1 night in Oct 2025

6/10 Okay

Mary

The room was clean and the staff were great. The airport shuttle was punctual and the driver was a hoot. My only complaint was the smell of the room. They used some kind of perfume/air freshener that wrecked my allergies.
Stayed 1 night in Oct 2025

8/10 Good

Rafael

Disliked: Cleanliness, property conditions & facilities
Right infront of the airport
Stayed 1 night in Oct 2025

6/10 Okay

CHRISTINE

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
They need to change their carpet in the room which looked so horrible
Stayed 3 nights in Oct 2025

6/10 Okay

Charles

Business traveler
Liked: Cleanliness, staff & service, amenities
There was no internet in the room
Stayed 2 nights in Oct 2025

10/10 Excellent

Ronald

Stayed 1 night in Oct 2025

8/10 Good

Candace

Stayed 1 night in Sep 2025

8/10 Good

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport convenience!
Stayed 1 night in Sep 2025

6/10 Okay

Brenda

Stayed 1 night in Oct 2025

8/10 Good

Aaron

Traveled with family
Liked: Cleanliness
Not awful, but a little dated.
Stayed 1 night in Oct 2025

2/10 Terrible

gary

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy hotel... furniture in room bought at a garage sale from the looks of it... shower moldy...
Stayed 1 night in Oct 2025

6/10 Okay

steve

Disliked: Staff & service, property conditions & facilities
Front desk clerk was rude and hard to understand
Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Traveled with partner
Right next to the airport. Very convenient. It’s quiet except for some air traffic starting in the early morning. The room was clean but had an odor to it. The toilet was running and needed attention in room 423. Bed was comfortable. Breakfast not included but there is a restaurant on premises. Didn’t eat there.
Stayed 1 night in Oct 2025

10/10 Excellent

Heidi

Stayed 2 nights in Oct 2025

6/10 Okay

Jess

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly shuttle service, but that’s about it unfortunately.
Stayed 1 night in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Parking, lighting, and access to room were all convenient. Staff very friendly and helpful. We very much enjoyed our stay at SureStay . We've been here before, and will definitely return. Thank you Staff for clean, and organized room amenities.
Stayed 1 night in Oct 2025

4/10 Poor

Randi

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was clean and comfortable. However I booked a king room and was given a queen double. Instead of taking responsibility and correcting the situation the hotel blamed hotels.com. When I checked in they did not even tell me if the change.
Stayed 2 nights in Oct 2025