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4.3 out of 5

"Nice and clean! The only problem was the entrance of the parking and the Lobby. You should go to the second floor for parking and go to an elevator to ... " More

By a verified traveler on Mon 13 Jul 2020

Hotel Description

3.5-star hotel near National Bowling Stadium

Heart of Reno

Within a 10-minute walk of this Downtown Reno hotel, you'll find National Bowling Stadium and Club Cal-Neva Casino. Reno Arch and Reno Events Center are also within half a mile (1 km).

Business services

An indoor pool is featured at this hotel, along with free WiFi in public areas and a terrace. Business travelers can take advantage of the 24-hour business center. A convenience store and a computer station are also provided.

Flat-screen TVs, refrigerators

Featuring conveniences like refrigerators and microwaves, the 103 guestrooms also offer coffee/tea makers and flat-screen TVs. Other amenities include free long-distance calls, free local calls, and hair dryers.

Deluxe King Room, 1 King Bed with Sofabed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$109* Per night/room Apr 27 - Apr 28

Deluxe Double Queen Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Regal King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Plaza Resort Club ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Plaza Resort Club

Everyone (4) Couples (2) Family (2)
5 out of 5

Posted by on Mar 30, 2021

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4 out of 5
Nice and clean! The only problem was the entrance of the parking and the Lobby. You should go to the second floor for parking and go to an elevator to get to the first floor and there’s a door to the lobby.

Posted by , from Bay Area California on Jul 13, 2020

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Comment from Hotel Management

Jul 15, 2020 by General Manager

It's always a pleasure hearing from our guests. We're glad our attention to cleanliness impressed you and that our location worked well for your trip. However, we apologize for any confusion with our parking and lobby access. We'll consider your comments moving forward, and we invite you to stay with us again the next time you're in town.

5 out of 5
Cocktail bar, beautiful pool, and lounge on the 7th floor. Great location near the river walk.

Posted by on Feb 13, 2020

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Comment from Hotel Management

Feb 13, 2020 by Michael

Thank you for your review.

4 out of 5
Everything was very nice. The breakfast was excellent. We loved the staff. They made the weekend stay a very pleasant one. Thank you.

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 13, 2019 by General Manager

We are very glad to hear that your weekend getaway was pleasant, our breakfast was excellent and our hospitality was superb. It would be a privilege to accommodate you again on your next getaway to Reno!

5 out of 5
even Though the building is older it was clean, well kept, and had lots of character. The staff was super friendly, professional and helpful.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 2, 2019 by General Manager

It's always a pleasure hearing from our guests. We're glad our attention to cleanliness and service impressed you and that you had everything you needed for a comfortable visit. If you find yourself back in the area, we'd be happy to host you again.

5 out of 5

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 24, 2019 by Jackie

Thank you for staying with us. We appreciate your feedback. We hope you consider staying with us again on your next visit to Reno.

5 out of 5
This is the second time staying at this hotel. The main reason is that the hotel is a half a block away from the Truckee River Bike Trail. The hotel staff is accommodating in allowing bike storage within the room. The local, trendy eateries, businesses, entertainment are within a 3-4 walking block radius for the hotel. The Truckee River full from the spring runoff offered a tranquil and energetic atmosphere then our first fall time trip. Reno also offers, for bikers, a number of roadway stripping for bike only, allowing travel to other sights within the city. A great location to mix biking with city sites and sounds. Plan to return again. Two down sides to the hotel, found leftover evidence of a room fix, area was not cleaned up after; and a bit stingy in having bathroom paper handy. Had to ask for extra paper.

Posted by on May 8, 2019

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Comment from Hotel Management

May 10, 2019 by General Manager

It was a pleasure hosting you at Plaza Resort Club Hotel! We're thrilled our proximity to the Truckee River Bike Trail was ideal for your visit and that you always enjoy your stay with us. However, we apologize for any concerns about housekeeping. We'll pass your comments along to them, and we look forward to seeing you again soon.

2 out of 5

Disappointing

Unfortunately, my stay was not what I expected from the reviews, nor when calling the hotel. Yes, to enter the hotel and valet park your car was similar to pulling into a parking garage, but easy. But when I walked into the lobby… it was packed - and nothing but 'complete' mayhem! Yes, there was a street fair in the downtown area, but the hotel… was something I have never experienced anywhere before. At check-in, I asked where I might find something to eat. I was frantically given a few copies, some w/no addresses. I was handed my room key-card with a ‘sticky note’ with my room number. When I used the key-card and entered my designated room… to my shock, people were already in that room! Back to the main lobby, where it seemed a melt-down was occurring. I waited, and was given a… so sorry. This is a 70’s hotel, and they try to maintain it adding a spattering of antiques. Unfortunately, I did not find it quaint at all. The halls are extremely dark, as was my room. Looking outside, I had a level view of the roof w/the air conditioning systems. Once all the door-slamming stopped, it was clean, quiet w/a comfortable bed. Upon checkout, the staff member noted that I must have experienced their – meltdown, the night prior. He mentioned, the new staff member, Expedia booking their rooms, and management throwing the new staff member to the wolves. Coffee and two plates of small pastry cookies in the lobby in the morning. Needless to say, I will not be returning to this hotel.

Posted by , from Utah on Jun 21, 2017

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Comment from Hotel Management

Jun 24, 2017 by Dan D

Thank you for your feedback and I apologize for the experience you had last weekend! We had some Service breakdowns and there is no reason why anyone should go thru any of the things you mentioned. We are addressing all items! Dan Duerst GM

4 out of 5

Nice, quiet, good location

We thought the location was good, if you are not into gambling and a lot of action this is the place. We had an excellent view of downtown and surroundings, we could walk to several casinos and more important to The River Walk. The staff was very helpful and we had a very pleasant stay.

Posted by on Sep 21, 2015

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About the Plaza Resort Club

Location 121 West Street, Reno, NV 89501

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. An indoor pool, a terrace, and a grocery/convenience store are also featured at the business-friendly Plaza Resort Club. Smoking is allowed in designated areas at this 3.5-star Reno hotel.

  • 103 guestrooms or units
  • Business center (24 hours)
  • Front-desk safe
  • Convenience store
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Reno Tahoe Intl. Airport (RNO) (6.7 km / 4.1 mi)
  • Train station: Reno Station (0.6 km / 0.4 mi)

Room Amenities

Plaza Resort Club offers 103 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers. Flat-screen televisions are featured in guestrooms. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Bathrooms are partially open
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Kayaking nearby
  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Thursday: 8:00 AM - midnight
  • Friday - Sunday: 8:00 AM - midnight
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Thursday: 8:00 AM - midnight
  • Friday - Sunday: 8:00 AM - midnight
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property’s parking area accepts vehicles under 76 inches (1.9 meters) in height and 18 feet (5.5 meters) in length. Trailers and campers are not permitted.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Tourism fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Plaza Resort Club Reno
  • Plaza Club Reno
  • Plaza On The River At Resort Club Hotel Reno
  • Plaza Resort Club Reno
  • Plaza Resort Club Hotel
  • Plaza Resort Club Hotel Reno

You should know

  • Pool access available from 8:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.