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"Room was big and clean. One of the plug outlets didn't have a face, and the drain in the tub slowly drained the water from the shower head. " More

By a verified traveler on Mon 08 Mar 2021

Hotel Description

4-star resort near Outlets at Legends Sparks

City center stay

Within 3 miles (5 km) of this Sparks resort, you'll find Outlets at Legends Sparks and Reno Events Center. National Bowling Stadium and Nevada Museum of Art are also within 6 miles (10 km).

Renovated in 2019

A casino, 7 restaurants, and an indoor pool are all featured at this resort. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking is free for guests, and you can enjoy a meal in one of the 2 coffee shops/cafés.

Free WiFi, comfy beds

The 1382 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, iPod docks, and flat-screen TVs with cable channels.

Casino Tower, 2 Queen Beds, Mountain View Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$50* Per night/room Jul 1 - Jul 2

Resort Tower Room, 1 King Bed, Non Smoking, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Resort Tower Room, 2 Queen Beds, Non Smoking, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Casino Tower, 1 King Bed, Mountain View Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Nugget Casino Resort ratings based on 151 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Nugget Casino Resort

Everyone (79) Couples (25) Family (45)
2 out of 5
The hotel itself was fine. Staffing issues made dining there impossible.

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 13, 2021 by CH

Thank you for your feedback. We value your business at the Nugget Casino Resort. Our ongoing goal is for each guest to have a memorable stay, and we apologize that we fell short of that expectation. Please feel free to contact us directly at the Hotel should you wish to discuss this further.

4 out of 5

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 11, 2021 by CH

Thank you for your feedback. We value your business at the Nugget Casino Resort.

4 out of 5

Posted by on May 26, 2021

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Comment from Hotel Management

Jun 5, 2021 by CH

Thank you for your feedback. We value your business at the Nugget Casino Resort, and look forward to your return.

4 out of 5

Posted by on May 25, 2021

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Comment from Hotel Management

Jun 4, 2021 by Nick

Thank you for staying with us, We appreciate your feedback.

4 out of 5

Posted by on May 22, 2021

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Comment from Hotel Management

Jun 3, 2021 by Nick

Thank you for staying with us. We appreciate your feedback.

5 out of 5

Posted by on Mar 9, 2021

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Comment from Hotel Management

Mar 20, 2021 by Nick

Thank you, we appreciate your feedback.

4 out of 5
Room was big and clean. One of the plug outlets didn't have a face, and the drain in the tub slowly drained the water from the shower head.

Posted by on Mar 8, 2021

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Comment from Hotel Management

Mar 11, 2021 by Nick

Thank you for your feedback, we will be addressing your concerns.

1 out of 5
I enjoyed leaving the hotel. I did not e joy the noisy rooms or paper thin walls. We called the desk at 2am to discuss the 100 plus slamming of doors of the adjacent room(no exaggeration whatsoever). Met with zero resolution or help. This is tge worst stay ive ever had in Reno and im here for business every other week for the last 16 years. The Nugget has really g9ne downhill. Im betting id have had a better stay at a rehab clinic or prison.

Posted by on Feb 28, 2021

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Comment from Hotel Management

Feb 28, 2021 by Nick

Thank you for your feedback, we apologize for any inconvenience caused during your stay. We will be addressing your concerns.

4 out of 5
It was a great stay...the only thing is I asked if I could extend my stay for 1 extra night and was told that I would have to make another reservation

Posted by on Feb 24, 2021

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Comment from Hotel Management

Feb 25, 2021 by Nick

Thank you, we appreciate your feedback.

3 out of 5
The price was great, the pool was nice. The non smoking rooms and hallways wreaked of cigarette and pot smoke. We had to change rooms because of the pot smell was in our room with our kids and it still was in the hallway of a different floor we stitched too. We ended up checking out A day early, and only stayed 2 of 4 nights booked and charged For all. If the smell stayed in the hall or casino floor it wouldn’t have been a problem. Most places inside casino were understaffed (Starbucks, restaurants)

Posted by on Feb 23, 2021

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Comment from Hotel Management

Feb 26, 2021 by Nick

Thank you for your feedback, we will be addressing your concerns.

About the Nugget Casino Resort

Location 1100 Nugget Ave, Sparks, NV 89431

Property Features

Nugget Casino Resort offers its guests an indoor pool and a fitness center. There are 7 restaurants and 2 coffee shops/cafés, as well as a grocery/convenience store. You can unwind with a drink at one of the 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this resort measures 110000 square feet (10219 square meters) and includes a conference center. A casino, tour/ticket assistance, and a vending machine are also featured at the business-friendly Nugget Casino Resort. Free self parking is available. A complete renovation of Nugget Casino Resort was completed in October 2019. Smoking is allowed in designated areas at this 4-star Sparks resort.

  • 1382 guestrooms or units
  • 29 levels
  • 2 buildings
  • 7 dining venues
  • 5 bars or lounges
  • 2 coffee shops
  • 110000 sq ft of conference space
  • 10219 sq m of conference space
  • Casino
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Reno Tahoe Intl. Airport (RNO) (5.6 km / 3.5 mi)
  • Train station: Reno Station (6 km / 3.7 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Nugget Casino Resort offers 1382 accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 1:00 PM.

Anthony’s Chophouse - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Rosies Cafe - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Game On! - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.

Oyster Bar - This seafood restaurant specializes in seafood. Guests can enjoy drinks at the bar. Open daily.

Starbucks - Onsite café. Open daily.

Nearby Activities

Recreational amenities at the resort include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Snow tubing nearby
  • Boat tours nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 hotel is not offering daily housekeeping at this time.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are available for USD 10.00 per night.

Pet Policy

  • Pets and service animals are not allowed at Nugget Casino Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Tourism fee: USD 2.00 per accommodation, per night
  • Resort fee: USD 36.32 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Airport shuttle
  • In-room safe
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 25 for adults, USD 8 and USD 25 for children (approximately)
  • Early check-in fee: USD 10 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • John Ascuagas
  • John Ascuagas Nugget
  • John Ascuagas Nugget Hotel
  • John Ascuagas Nugget Hotel Sparks
  • John Ascuagas Nugget Sparks
  • John Nugget
  • Nugget
  • John Ascuaga`s Nugget Hotel Sparks
  • John Ascuagas Nugget Resort
  • Nugget Casino Resort Sparks
  • Nugget Casino Resort
  • Nugget Casino Sparks
  • Nugget Casino
  • John Ascuagas Nugget Hotel
  • John Ascuagas Nugget Resort
  • Nugget Casino Resort Resort
  • Nugget Casino Resort Sparks
  • Nugget Casino Resort Resort Sparks

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.