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Best Western Plus Boomtown Casino Hotel

2.5 star property
Family-friendly stay with 3 restaurants in Verdi

Choose dates to view prices

Photo gallery for Best Western Plus Boomtown Casino Hotel

3 restaurants, breakfast, lunch, dinner served; seafood
Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Sports facility
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • Pool
  • Pet friendly
  • Laundry

Explore the area

View in a map
2100 Garson Road, Verdi, NV, 89439
  • Place, Boomtown Casino
    ‪2 min walk‬
  • Place, Truckee River
    ‪5 min walk‬
  • Place, Grand Sierra Resort Casino
    ‪13 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony

Suite, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Dining room

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Balcony

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.2 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Dining room

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.6 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator, Mountain View

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Refrigerator, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, Mountain View

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Refrigerator, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 5
  • 2 King Beds

King Room with Balcony - Non-Smoking

  • Sleeps 2

Suite With 1 King Bed, Non-Smoking, North Tower, Jetted Tub, Balcony, Fireplace

  • Sleeps 2

Suite-2 King Beds, Non-Smoking, Two Rooms, North Tower, Sofabed, Balcony

  • Sleeps 5

Suite-2 Queen Beds, Non-Smoking, North Tower, Separate Bedroom, Wet Bar, Balcony

  • Sleeps 4

2 Queen Room North Tower- Smoking

  • Sleeps 4

View all photos for King Room North Tower- Smoking

Premium bedding, pillowtop beds, in-room safe, desk

King Room North Tower- Smoking

  • Sleeps 2

King Room North Tower with Mountain View- Smoking

  • Sleeps 2

Two Queen Room North Tower with Mountain View- Smoking

  • Sleeps 4

Two Queen Room North Tower

  • Sleeps 4

Two Queen Room North Tower with Mountain View- Non-Smoking

  • Sleeps 4

Two Queen Room North Tower with Balcony- Non-Smoking

  • Sleeps 4

King Room South Tower Pool View-Non-Smoking

  • Sleeps 2

King Room South Tower-Non-Smoking

  • Sleeps 2

King Suite South Tower

  • Sleeps 2

King Suite North Tower

  • Sleeps 2

View all photos for Mobility Accessible King Room with Roll In Shower

Premium bedding, pillowtop beds, in-room safe, desk

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mini 1 King Bed Suite With South Tower-Non Smoking

  • Sleeps 2

Non-Smoking Room With Two Queen Beds, Pool View, In South Tower, With Pillow Top Mattress, Microwave And Refrigerator

  • Sleeps 4

Guest Room With 1 King Bed, Mobility Accessible, Bathtub, Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, South Tower, Pillow Top Mattress, Microwave And Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, North Tower, Pillow Top Mattress, Refrigerator, Mountain View

  • Sleeps 2

1 King Bed, Non-Smoking, North Tower, Pillow Top Mattress, Refrigerator

  • Sleeps 2

Accessible - 1 King, Mobility Accessible, Bathtub, Refrigerator, Non-Smoking

  • Sleeps 2

1 King Bed, Smoking Room, North Tower, Pillow Top Mattress, Refrigerator, Balcony

  • Sleeps 2

Accessible - 1 King, Mobility Accessible, Bathtub, Smoking Room

  • Sleeps 2

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

  • Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

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About the neighborhood

Verdi

On river.With a stay at this Verdi hotel, you'll be steps from Boomtown Casino and within a 10-minute walk of Truckee River. Peppermill and Grand Sierra Resort Casino are also within 12 miles (20 km).

What's nearby

  • Boomtown Casino - 2 min walk - 0.1 miles
  • Truckee River - 5 min walk - 0.3 miles
  • Grand Sierra Resort Casino - 13 min drive - 13.3 miles
  • Reno-Sparks Convention Center - 16 min drive - 16.6 miles
  • Peppermill - 18 min drive - 14.2 miles

Getting around

  • Reno Station - 11 min drive
  • Reno Tahoe Intl. Airport (RNO) - 15 min drive

Restaurants

  • ‪Maverik - ‬6 min drive
  • ‪Maria's - ‬6 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Sierra Cafe - ‬4 min drive
  • ‪Pine Ridge Tavern - ‬11 min drive

About this property

Best Western Plus Boomtown Casino Hotel

Family-friendly stay with 3 restaurants in Verdi
Best Western Plus Boomtown Casino Hotel offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. A casino, a vending machine, and an arcade/game room are also featured at the family-friendly Best Western Plus Boomtown Casino Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Verdi hotel.

  • 1 building
  • 316 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Built in 1962
  • Casino
  • Deli
  • Poolside lounge chairs
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Best Western Plus Boomtown Casino Hotel offers 316 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Verdi hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Western Village Inn & Casino by Peppermill Resorts
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  • Parking included
  • Free WiFi
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4.5 out of 5, Wonderful, 4,422 reviews
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The price is $51
Dec 14 - Dec 15
Total with taxes and fees
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Property amenities

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 6.99 to 19.99 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 575 slot machines
  • Arcade/game room
  • Bingo
  • Casino (46,000 square feet of space)
  • Indoor pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Ski storage
  • Sportsbook

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night, plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 19.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6.99 to 19.99 per person
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Boomtown Casino Hotel
Boomtown Casino Verdi
Boomtown Hotel
Best Western Plus Boomtown Casino Hotel Verdi
Boomtown Hotel Casino Verdi
Best Western Plus Boomtown Casino Verdi
Best Western Plus Boomtown Casino
Boomtown Hotel Casino
Best Plus Boomtown Casino
Best Western Plus Boomtown Casino Hotel Hotel
Best Western Plus Boomtown Casino Hotel Verdi
Best Western Plus Boomtown Casino Hotel Hotel Verdi

Frequently asked questions

How close is Best Western Plus Boomtown Casino Hotel to the airport?

Best Western Plus Boomtown Casino Hotel is 13.2 mi (15-min drive) away from the Reno Tahoe Intl. Airport (RNO) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Boomtown Casino Hotel?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Boomtown Casino Hotel on Jan 5, 2026 start from $72.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Boomtown Casino Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Boomtown Casino Hotel.

Does Best Western Plus Boomtown Casino Hotel offer free breakfast?

Free breakfast isn’t provided at Best Western Plus Boomtown Casino Hotel, but cooked-to-order breakfast is offered for a fee of between USD 6.99 and 19.99 per person.

Is there a casino at Best Western Plus Boomtown Casino Hotel?

During your stay you can enjoy the 46000 square-foot casino on site, featuring 575 slot machines, 10 gaming tables, bingo, and a sportsbook.

What time is check-in at Best Western Plus Boomtown Casino Hotel?

Check-in start time: 4 PM; Check-in end time: 11 AM.

Is there free parking at Best Western Plus Boomtown Casino Hotel?

This hotel offers free self parking and valet parking.

Does Best Western Plus Boomtown Casino Hotel have a pool?

Best Western Plus Boomtown Casino Hotel features an indoor pool and a seasonal outdoor pool.

Does Best Western Plus Boomtown Casino Hotel have a restaurant?

There are 3 onsite restaurants, offering options like seafood and brunch.

Does Best Western Plus Boomtown Casino Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Boomtown Casino Hotel to downtown Verdi?

Best Western Plus Boomtown Casino Hotel is 1.4 mi away from Verdi.

Best Western Plus Boomtown Casino Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 366 out of 1005 reviews
Rating 8 - Good. 294 out of 1005 reviews
Rating 6 - Okay. 164 out of 1005 reviews
Rating 4 - Poor. 91 out of 1005 reviews
Rating 2 - Terrible. 90 out of 1005 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jeffery

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice but a long walk to the rooms, and this was the 1st best western that had no breakfast
Stayed 2 nights in Oct 2025

8/10 Good

Chris

Business traveler, Traveled with family
We were assigned a room in the South Tower 3rd floor. When we got off of the elevator we realized we had to walk completely around that floor to get to our room because there was a barricade blocking the shortest path to our room. Because of limited mobility we went back to the desk and asked for a different room with close proximity to the elevator. We were given a room in the North Tower it was great- it had been remodeled and was very nice.
Stayed 1 night in Sep 2025

8/10 Good

John

Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Stayed 1 night in Sep 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Barbara

Traveled with partner
Liked: Staff & service
This property is showing its age. But it was clean, and the staff was friendly.
Stayed 1 night in Aug 2025

8/10 Good

Theresa

Business traveler
Liked: Cleanliness, staff & service
Currently being renovated. Looking forward to our next stay after the work has been completed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah

Stayed 1 night in Aug 2025

10/10 Excellent

Monty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the staff was extremely nice. Quiet and clean. Great stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Rudolfo

Business traveler
Stayed 1 night in Aug 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bed was comfortable. Mel's diner had great food.
Stayed 1 night in Aug 2025

8/10 Good

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boomtown Stay

The only thing was the electricity went out and I didn’t get my carousel ride or mini golf.
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We weren’t offered a welcome gift! It was a good stay!!
Stayed 1 night in Jul 2025

4/10 Poor

Christine

The noise from the air conditioning kept me awake!
Stayed 2 nights in Aug 2025

10/10 Excellent

Cissi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More food options
Stayed 2 nights in Jul 2025

6/10 Okay

Israel

Business traveler
Stayed 2 nights in Jul 2025

4/10 Poor

angelo, Reno

Disliked: Cleanliness, amenities, property conditions & facilities
Not enough elevator locations. Te amusement center was closed well before posted closing time. The only open restaurant.( Mel’s ) only had food to go. But when we went to pick-up our food it was closed. When I got my food it was horrible. I ordered three eggs only got two and no toast. When I got my third egg and toast, the toast was drenched in butter. I literally wrung out the excess butter. Obviously the cook was upset that I wanted the food that I paid too much for. I ordered cornbeef hash with hash browns and got cubed maybe corn beef with homestyle potatoes.. greasy as the toast. Definitely the worst breakfast and possibly the worst meal I have ever attempted to ingest. I ate maybe half of it and walked away feeling disgusted and regretting every bite. The bathroom floor under the basin was filthy. Coffee maker was missing parts. Best Western was worst anywhere. Staff is not happy and clearly not trying. Signs of poor management AGAIN/STILL!! Never again
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2025

4/10 Poor

Jonathan

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Stayed 2 nights in Jul 2025

4/10 Poor

Holly

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lots of construction going on. Our original rooms TV did not work until approximately 11 pm the 2nd night. I had to call front desk several times and got the excuse that the previous shift did not relay the message on the 2nd day I was basically hung up on and transferred to a voice mail. They did finally move us to a suite that was beautiful until I got in the jacuzzi tub which when I turned it on a bunch of black mold came out. Food was decent at Mel’s diner but that was pretty much the only semi affordable option. Casino staff was amazing and friendly. The check in staff were not very customer oriented until we met Matt the 2nd day and he was great!
Stayed 4 nights in Jul 2025

10/10 Excellent

Destiny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Charles

Traveled with group
Liked: Room comfort

Good beds quiet.

Room cleaning didn’t occur unless requested. Black mold in shower. Otherwise, service was good. Rooms are old.
Stayed 4 nights in Jul 2025

6/10 Okay

Kelly, Masonville

Liked: Cleanliness, amenities, property conditions & facilities
New rooms in North tower, still in construction.
Stayed 1 night in Jul 2025