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"*Great Location, But a Bit of a Mixed Experience Overall* We booked this place through Expedia when it was still listed as a 3-star stay. Right before the trip, though, we noticed it had dropped to 1 star, which definitely made us a bit uneasy going in. We also had a frustrating experience trying to contact the owners beforehand as we needed something for a visa application. Someone initially said they’d help, but after a few weeks of waiting, nothing came of it. Arrival & Check-in: We arrived late morning, thinking we’d at least be able to drop our bags, especially since it was absolutely boiling that day. But we later realised, buried in the small print, that reception doesn’t even open until 3pm. So we couldn’t check in, couldn’t leave luggage, and couldn’t get hold of anyone, which meant hanging around in the heat from about 12pm to 3pm. Not a great start. When we came back at 3, we still had to wait about 15 minutes in what felt like a slightly makeshift reception area inside a residential building. The staff member who eventually showed up wasn’t particularly welcoming, didn’t apologise, and spoke very little English, which made things a bit awkward straight away. We were also asked to pay a €50 city tax on arrival, which we had assumed had already been included. The Room: The biggest disappointment was the size. It just didn’t match the photos at all. We were expecting something closer to a suite, but what we got was a very small double room with a tiny bathroom"

"AC was great. Breakfast was good. Staff helpful."

"Updated room, cute little balcony facing Via Cicerone. Awesome Breakfast. Great location. Easy walk to Vatican. Lots of shops and restaurants in vicinity "

"Great hotel in a great location. I would recommend to anyone."

"Love this hotel! So close to everything. Staff is wonderful, they change towel everyday. Not too noisy busy area but very accessible. I would love to stay here again!"

"Property was in a good location and is situated on the 5th floor. It didn't really have a reception, but a member of staff was about to let us in and allowed us to check in a little early. The roof terrace is lovely but sadly the very stylish outdoor furniture they have doesn't work very well in the sun as it gets too hot and loses strength. As far as we could tell (or told) there is no way to buy drinks there, so we just bought our own from a supermarket down the road. The room we had, suitable for 5 (2 adults, 3 kids) was tight, but the beds fitted well and the double bed was comfortable, and other beds suitable for kids. The beds were made up with only sheets and it wasn't that warm, but we found blankets in the cupboard. Some of them smelt very musty, but the fleece ones were ok. Doubt they get cleaned very often. Facility wise, the room had a full size fridge and a microwave, but no kettle, mugs, cutlery, crockery or glasses (did have disposable plastic cups in the bathroom). That seemed odd. As far as we were aware, there were no communal facilities either. Overall, for the price, it did the job for a family of 5 visiting Rome for a couple of nights. But we wouldn't have wanted to stay any longer. "