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"Only bad thing was getting ripped off with the credit card vending machines. Outlaw them! " More

By a verified traveler on Mon 19 Mar 2018

Hotel Description

Portland guestrooms with kitchens

In Portland

Within 6 miles (10 km) of this Portland hotel, you'll find Grotto and Ventura Park. Columbia Gorge Premium Outlets and Mt Hood Community College - Gresham Campus are also within 6 miles (10 km).

Renovated in 2014

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 104 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and phones are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$68* Per night/room Feb 11 - Feb 12

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Extended Stay America Portland - Gresham ratings based on 11 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Portland - Gresham

Everyone (9) Family (2)
1 out of 5
It was filthy, even my dog did not want to be there. The room smelled, carpet had spots everywhere, there was absolutely nothing in the kitchenettes, homeless wandered in the halls, there was no parking. There was no accommodations for my handicapped mother that was with me. We did not feel safe at all. We left as soon as my elderly mother recovered, we rather stay in our car than at that facility.

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 22, 2019 by Hotel Management

We are very sorry for the cleanliness issue you encountered and regret you were unaware of our dishware policy. To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Also, your feedback has been shared with the housekeeping team to be more attentive in their work so that our future guests never encounters uncleanliness. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management

5 out of 5

Posted by on Mar 19, 2019

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Comment from Hotel Management

Apr 5, 2019 by Hotel Management

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management

1 out of 5

Did not stay !

With inital reservation thru Travelocity room available was SMOKING ! we are not smoker's and really didn't even think hotels had smoking rooms.. We drove about 3 miles ( 1 hour in typical Friday 3 pm traffic in Portland) and stayed at Courtyard by Marriott , a Wonderful hotel, 5 stars !

Posted by , from ID on Aug 26, 2018

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Comment from Hotel Management

Sep 1, 2018 by Hotel Management

John, we are very sorry your stay did not live up to your expectations. We never want any of our guests to leave unhappy. We apologize for not delivering the experience you expected and the inconvenience caused. We would like to regain your trust and hope to serve you again in the future. Sincerely, Hotel Management

3 out of 5
Nothing super wrong with the hotel, but it really had a old damp smell and nothing special. The room came with a stove top and microwave, but you have to check out items like pots and pans to use those items...just a hassle. Ironing board cover didn't even fit the board and made it difficult to use. The breakfast is a joke, a couple tiny packaged muffins, small health bars and coffee...served at the entry way. Why not remodel one room and serve breakfast and at least serve juice and waffles or something fresh. Good for a night or two stay or if nothing else is available.

Posted by on Jun 28, 2018

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Comment from Hotel Management

Jun 29, 2018 by Hotel Management

Thank you for staying with us. Although you had an overall pleasant time here, we are sorry for not meeting some of your expectations with our facilities. We value your feedback as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management

2 out of 5

Not for Mom and Tot visiting

Bad first impression when we arrived around 10pm to a tiny lobby only to find a young attendent dressed in tank top scrolling through her phone, didn’t notice 3pp had arrived in the lobby. When checked us in she forgot to enter the room # into our keycards. We had to return for her to do that after not able to enter our room. Oh and there is a NON smoking document we had to sign when ck in but the elevator and stairway smell like cigarettes. Our room also smell weird like previous guess cooked a bad meal and the smell just trapped in the room. Leaky kiitchen sink. Room decor looks old but it appeared the maid did a pretty decent job cleaning the flood and restroom. Fridge was dirty and not cold enough. Bed was not queen size, more like double. Small TV only has few channels and blurry. The hotel location doesn’t look pleasant. Need to drive to shop and restaurant.

Posted by , from LA, CA on Jun 20, 2018

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Comment from Hotel Management

Jun 23, 2018 by Hotel Management

Thanks for being our guest. We apologize that you experienced so many difficulties while you were here. This is not the type of review we are accustomed to receiving, and it is disappointing to know we couldn't deliver you with a perfect stay. Your comments are important to us, so they have been discussed with the concerned individuals' in an effort to improve our service and facilities moving forward. Please give us a chance to redeem ourselves on a future date. Sincerely, Hotel Management

4 out of 5
Only bad thing was getting ripped off with the credit card vending machines. Outlaw them!

Posted by , from gresham portland on Mar 19, 2018

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Comment from Hotel Management

Mar 20, 2018 by Hotel Management

Dave, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback is appreciated as it will help us improve our facilities moving forward. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Management

1 out of 5

Not recommended

smelled of marijuana, no housekeeping if you were there 2 nights, breakfast was supposed to be included. It was a granola bar

Posted by , from CA on Feb 19, 2018

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Comment from Hotel Management

Feb 23, 2018 by Management

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

3 out of 5

Good for the Money

Pros: It was easy to find and easy to get in and out of.
Cons: The walls are a bit thin. We listened to the woman on the other side of the wall yelling and cussing at her kid at 3 in the morning.
Location: easy access to grocery stores and fast food.
The cost to stay in this hotel is definitely acceptable but be prepared to use your credit or debit card for EVERYTHING! This is a cash free facility. You cannot even buy a soda without your credit or debit card. Our room was clean and comfortable and the water was nice and got for our showers. The walls are a bit thin and we could hear the lady in the next room yelling at her kids at 3 in the morning. If you are traveling on a budget this is a good spot to rest for the night.

Posted by , from Washington on Nov 20, 2017

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Comment from Hotel Management

Nov 22, 2017 by Hotel Management

It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management

2 out of 5

Not a good place

Pros: The staff was great.
Cons: The breakfast
Location: N/A
Breakfast is only granola bars, prepackaged muffins, instant oatmeal. No protein for diabetics. Staff was great, elevator smelled bad. I will not stay again

Posted by , from kennewick,Wa on Oct 16, 2016

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5 out of 5

State swim meet

Pros: The rooms were quiet and there were grocery and drug stores nearby, which made it very easy to buy the food that was needed to cook.
Cons: After 4 days, the garbage began to smell and there should be a way to dump the garbage or have someone change it.
Location: We went to Mt. Hood Community College Aquatic Center, Albertson's, Fred Meyer, Subway and back, not sure what else there is to do there.
My granddaughter had a state swim meet and I didn't know the area, so I booked a room with Extended Stay which was only 6 miles from the pool. The traffic was a bit of concern during the morning commute to the pool but the young woman at the front desk told me about an alternate route and that made the drive much easier. My granddaughter needed to rest between prelims and finals and this place was absolutely perfect. I was able to prepare her lunch and let her rest before we had to go back to the pool. The room was both quiet during the day and the night. We were on the bottom floor and did not hear any noise coming from adjacent rooms or from the room above us. We were there for 4 nights and I did not have one single problem and I would stay there again.

Posted by , from North Bend, Oregon on Aug 4, 2016

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About the Extended Stay America Portland - Gresham

Location 17777 NE Sacramento St, Portland, OR 97230

Property Features

Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Portland - Gresham also features coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. Free self parking is available. A complete renovation of Extended Stay America Portland - Gresham was completed in March 2014. This Portland hotel is smoke free.

  • 104 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Portland, OR (PDX-Portland Intl.) (12.2 km / 7.6 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Portland - Gresham offers 104 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Hotel Gresham Portland
  • Extended Stay America Portland Gresham
  • Extended Stay America Portland
  • Extended Stayamerica Portland Gresham
  • Extended Stay America Portland Gresham Hotel
  • Extended Stay America Gresham Hotel
  • Extended Stay America Gresham
  • Extended Stay America Portland - Gresham Hotel
  • Extended Stay America Portland - Gresham Portland
  • Extended Stay America Portland - Gresham Hotel Portland

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Portland-Hotels-Extended-Stay-America-Portland---Gresham.h84796-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.