Hotels with Suites in Playa del Carmen from $225

"The room was great, the hotel’s size was perfect. Everything central to each other, so no chance of getting lost . The staff ‘s friendliness was so-so. I’ve gotten better service in Aruba and DR. Prices are egregious for the most part. It wasn’t crowded at all . The food was hit or miss. But the variety, especially at breakfast was amazing."

"Reservations were very hard to make. You have to wake up at 6:30am and go stand in line to possibly get a reservation. Other than that well worth the money and a beautiful resort!"

"I was very pleased with my room, the staff ,and the amenities. Staff was kind and helpful. BEAUTIFUL property. I will definitely return and recommend."

"My experience at Riu Palace Riviera Maya was extremely disappointing and did not meet expectations. The food quality was consistently poor. Most meals were bland or unappetizing, and we found ourselves skipping meals throughout our stay. Breakfast was the only acceptable option, though still average. We upgraded to the “Elite” level expecting an enhanced experience; however, the only noticeable benefit was access to higher-quality liquor. The designated “Elite” pool lacked food service, entertainment, and overall atmosphere, while the standard pool offered a much more engaging experience. This discrepancy made the upgrade feel unjustified. The beach conditions were also subpar, with significant amounts of seaweed that appeared to be minimally maintained by the resort. Additionally, pricing and service issues further impacted our stay. When inquiring about extending one night, we were quoted $1,000—equivalent to the cost of our five-night stay. After booking externally, a minor reservation error (one guest instead of two) resulted in a proposed $600 charge to add a second person. Resolving this took approximately four hours. During this time, front desk staff displayed unprofessional behavior, including laughing and pointing, which was inappropriate. Overall, this resort did not provide the quality or service expected. I would not recommend staying here."

"I’ve stayed at Hyatt Vivid (next door) and I thought it was great. While walking at the beach, looking at Devossion by Live Aqua, it didn’t seem too attractive. However, this time we decided to give at chance. By just simply walking in into Devossion (front entry) it takes your breath away. The view of the ocean from the front desk (checking in) is AMAZING!!!!! I felt in love at first sight with this resort. The views, the restaurants, the ambiance, their customer service…. Everything that you need to relax. I will definitely be back and strongly recommend. The views from the hotel from any angle, is AMAZING… lets not forget the views during the night, FANTASTIC!"

"It is a beautiful hotel! There is no property around it to go for a stroll on property! I know the water of the ocean is rising so there is very little ocean beach!"