Ocean Riviera Paradise All Inclusive

5.0 star property
5-star beachfront property near Mamitas Beach

Choose dates to view prices

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
Outdoor wedding area
11 restaurants, breakfast, lunch, dinner served; French cuisine
Eden Junior Suite Ocean View | Beach/ocean view
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Bar
  • Housekeeping
  • Parking included
  • Room service

Explore the area

View in a map
Playa del Carmen, QROO
  • Playa Xcalacoco
    ‪9 min walk‬
  • Gran Coyote Golf
    ‪4 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

Junior Room, Pool View (suite)

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

Eden Master Suite Rooftop

  • 2002 sq ft
  • Ocean view
  • Sleeps 3

PRIVILEGE JUNIOR SUITE SWIM UP

8.8 out of 10
Excellent
(16 reviews)
  • 613 sq ft
  • Sleeps 3
  • 1 Double Bed

Junior Suite Swim Up

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(17 reviews)
  • 614 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

  • 1237 sq ft
  • Sleeps 3

Daisy Junior Suite Pool View

8.0 out of 10
Very good
(32 reviews)
  • 614 sq ft
  • Sleeps 4

Privilege Master Suite

  • 1242 sq ft
  • Sleeps 3
  • 1 Double Bed

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • 1453 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Rooftop

8.4 out of 10
Very good
(6 reviews)
  • 1453 sq ft
  • Sleeps 3

Privilege Junior Suite Rooftop Pool View

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)
  • 613 sq ft
  • Sleeps 3

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)
  • 614 sq ft
  • Sleeps 4

Eden Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 1246 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Eden Junior Suite Rooftop Ocean View

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 614 sq ft
  • Ocean view
  • Sleeps 4

Junior Suite Rooftop

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

Daisy Junior Suite Garden View

8.2 out of 10
Very good
(93 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Standard

8.2 out of 10
Very good
(105 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Playa del Carmen

On the beach.Within a 15-minute walk of the property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and Punta Esmeralda Beach are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.5 miles
  • Gran Coyote Golf - 4 min drive - 1.6 miles
  • El Camaleón Mayakoba Golf Course - 6 min drive - 2.9 miles
  • Playa del Carmen Main Beach - 9 min drive - 5.3 miles
  • Punta Esmeralda Beach - 11 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Restaurante Hacienda - ‬18 min walk
  • ‪Privilege Lounge - ‬15 min walk
  • ‪Sunset restaurant - ‬16 min walk
  • ‪La Hacienda - ‬20 min walk

About this property

Ocean Riviera Paradise All Inclusive

5-star beachfront property near Mamitas Beach
Some rates at Ocean Riviera Paradise All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

  • 782 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 5 bars by the pool
  • 4 swim-up bars
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 swim-up bars
  • 5 poolside bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

Room amenities

Entertainment

  • 40-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

How close is Ocean Riviera Paradise All Inclusive to the airport?

Ocean Riviera Paradise All Inclusive is 26.1 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Ocean Riviera Paradise All Inclusive?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Ocean Riviera Paradise All Inclusive on Sep 8, 2025 start from $240.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ocean Riviera Paradise All Inclusive have an airport shuttle?

Airport shuttle services are not available at Ocean Riviera Paradise All Inclusive.

How close is Ocean Riviera Paradise All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Ocean Riviera Paradise All Inclusive offer free breakfast?

Ocean Riviera Paradise All Inclusive does not offer free breakfast.

Is there a casino at Ocean Riviera Paradise All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (9-min drive) is nearby.

What time is check-in at Ocean Riviera Paradise All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Ocean Riviera Paradise All Inclusive?

This property offers free self parking.

Does Ocean Riviera Paradise All Inclusive have a pool?

Ocean Riviera Paradise All Inclusive features 5 outdoor pools and a children's pool.

Does Ocean Riviera Paradise All Inclusive have a restaurant?

There are 11 onsite restaurants, offering options like French cuisine and garden views.

Does Ocean Riviera Paradise All Inclusive have a spa?

Pamper yourself with a day at Despacio, where you can enjoy massages, facials, and body treatments.

How close is Ocean Riviera Paradise All Inclusive to downtown Playa del Carmen?

Ocean Riviera Paradise All Inclusive is 3.5 mi away from Playa del Carmen.

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1266 out of 2492 reviews
Rating 8 - Good. 622 out of 2492 reviews
Rating 6 - Okay. 319 out of 2492 reviews
Rating 4 - Poor. 149 out of 2492 reviews
Rating 2 - Terrible. 136 out of 2492 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Claudia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! We wanted to relax and that’s just what we did. Only thing is the bathrooms in the rooms need some TLC. Other than that everything was perfect! Our kids loved every minute!
Stayed 4 nights in Aug 2025

10/10 Excellent

JAMAL, SAGINAW

Stayed 6 nights in Jun 2025

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at Ocean Riviera Paradise! Very good food and service from nice staff! Bed was comfortable and great pillows. A.C. in our room worked well, although the restaurants are very hot. The room itself is spacious and nicely decorated. This is a relaxing hotel not a big party place which is fine with us! We would definitely return to this resort!! We were in a privilege room since celebrating a big b'day and thought the upgrade was worth it.
Stayed 5 nights in Jun 2025

2/10 Terrible

Nour

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

PATRICIA

Traveled with family
Disliked: Amenities, property conditions & facilities
I recently stayed at this property and wanted to share my experience. While the food was decent, there are several areas that could be improved. Room service comes with an additional charge, which was surprising given the all-inclusive package. The staff often appeared disengaged or unhappy, which affected the overall atmosphere. The property itself is in need of significant maintenance—bathrooms showed signs of mold, and wooden door frames were stained and worn. Additionally, the beds and pillows felt low-quality and uncomfortable. Overall, the stay did not meet expectations, and I hope management takes steps to address these issues for future guests.
Stayed 4 nights in Jun 2025

2/10 Terrible

ALIREZA

Disliked: Property conditions & facilities
My advice is that there is no difference between Daisy and Prive Village. I came to the first series of Prive Village and this series of Daisy is really no different. Don't pay extra money. The important thing is that the hotel still can't recognize that you are a family and should choose a building for you, since everyone has a family and small children, and of course, the number of such travelers is not small. In both series that I was there, every night there were a number of travelers who were drunk and disturbed everyone until almost morning and we didn't have peace every night. I'm sorry that it is not managed properly.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing!
Stayed 4 nights in Jun 2025

6/10 Okay

Harmeet

Traveled with family
Liked: Cleanliness
First all inclusive and last
Stayed 5 nights in May 2025

10/10 Excellent

Samiya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, got an additional upgrade for our honeymoon and staff was incredibly sweet!
Stayed 6 nights in May 2025

2/10 Terrible

Patricia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Since day one at check in staff was rude, didn’t explain much to us as far as how the towels worked, where to get them or how the restaurants worked. They gave us the wrong rooms when I booked them next to each other and with partial ocean view. We were way far from the ocean view. The staff was none attentive at all. When at the restaurants we had to ask the workers for water, a drink or even napkins. Staff never had a smile on their face and seemed bother when we asked for something. The room smelled like mold. I always book with Expedia and never had an issue neither am I one to write reviews but thought I had to since it was not a pleasant experience for being our first time in Cancun
Stayed 5 nights in Jun 2025

8/10 Good

Ivy Rose

Liked: Cleanliness, amenities, property conditions & facilities
We had a great overall experience at the hotel, but the check-in process was a bit of a disappointment. After a long day of travel, we were tired and just wanted to relax. Unfortunately, our rooms weren't assigned as requested, and we had to wait for them to be rearranged. However, the hotel's property is beautiful, and the food is excellent. Despite the hiccup, we enjoyed our stay.
Stayed 6 nights in May 2025

4/10 Poor

Prabhjot K

Stayed 6 nights in May 2025

10/10 Excellent

Rosa Esthela Rivera

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great costumer service and everything was clean, our favorite part was all the kids activities and fun!
Stayed 5 nights in May 2025

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the linear layout of the property but that’s about it. Everything was broke and took multiple calls to get assistance. The buffet was some of the worst food that we ever had. On top of all the bad stuff was the crazy prices like $10 for a small bottle of water and $15 for one chap stuck.
Stayed 6 nights in May 2025

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ocean Riviera Paradise was truly amazing!! It’s soooooo worth it to upgrade your stay to a privilege guest. We received so many complimentary amenities and out butler, Ariz, provided exceptional service from start to finish! Even when we didn’t ask for anything, she checked in to offer her service and educate us about everything we had access to. Can’t wait to return to this beautiful property!
Hammock by the privilege pool
Fine dining
Privilege wristband/room key
Stayed 5 nights in May 2025

10/10 Excellent

Raymond

Stayed 4 nights in May 2025

10/10 Excellent

Elaheh, St. Johns

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the El Beso area, and it was a great experience! There were plenty of dining options, and the food quality was good overall. While the self-service restaurant was average, the à la carte restaurants were excellent. The staff were very polite and attentive throughout our stay. Overall, a great value for the price!
Stayed 4 nights in May 2025

10/10 Excellent

Chun

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed at many other All-inclusives & gotta say it's the best all around.
Stayed 5 nights in May 2025

10/10 Excellent

David Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently returned from one of the best vacations, it was incredible! Ariz our butler for the week took care of everything making our stay effortless and so relaxing. Sorely and Jennifer added to our stay helping with our addition requests & making every moment that much more special. Highly recommend this resort, you won’t be disappointed!
Stayed 7 nights in May 2025

2/10 Terrible

Allison

Traveled with group
Disliked: Cleanliness, property conditions & facilities
I would not stay here again. Staff was rude and the food was terrible
Stayed 3 nights in May 2025

10/10 Excellent

Jessica Alexandra Placenis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Resort aesthetics and layout: 10/10 Resort food: 7.5/10 Beach: seaweed season..... Loved the rooftop jacuzzi in El Beso (adults only section). Would definitely book again.
Stayed 6 nights in May 2025

4/10 Poor

Dara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2025

10/10 Excellent

Yesenia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect food was exceptional Hotel was beautiful will definitely be coming back.
Stayed 3 nights in May 2025

10/10 Excellent

Dominic Jon

Stayed 4 nights in May 2025

10/10 Excellent

Jai Pravin, Thornhill

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort. Great service and amenities.
Stayed 5 nights in May 2025