Ocean Riviera Paradise All Inclusive

5.0 star property
5-star beachfront property near Mamitas Beach

Choose dates to view prices

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
11 restaurants, breakfast, lunch, dinner served; French cuisine
Eden Junior Suite Ocean View | Beach/ocean view
Outdoor wedding area
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Gran Coyote Golf
    ‪4 min drive‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)
  • 613 sq ft
  • Sleeps 3

Eden Junior Suite Rooftop

8.4 out of 10
Very good
(6 reviews)
  • 1453 sq ft
  • Sleeps 3

Eden Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 1246 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Eden Master Suite Rooftop

  • 2002 sq ft
  • Ocean view
  • Sleeps 3

Daisy Junior Suite Garden View

8.2 out of 10
Very good
(95 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

  • 1237 sq ft
  • Sleeps 3

Daisy Junior Suite Pool View

8.0 out of 10
Very good
(32 reviews)
  • 614 sq ft
  • Sleeps 4

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)
  • 614 sq ft
  • Sleeps 4

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 614 sq ft
  • Ocean view
  • Sleeps 4

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(17 reviews)
  • 614 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 613 sq ft
  • Sleeps 3
  • 1 Double Bed

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • 1453 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Junior Suite Standard

8.2 out of 10
Very good
(109 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Privilege Master Suite

  • 1242 sq ft
  • Sleeps 3
  • 1 Double Bed

Privilege Junior Suite Rooftop Pool View

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Rooftop Ocean View

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Junior Room, Pool View (suite)

8.0 out of 10
Very good
(2 reviews)
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite Rooftop

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Swim Up

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

You may also like

About the neighborhood

Playa del Carmen

On the beach.Within a 15-minute walk of the property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and Punta Esmeralda Beach are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.5 miles
  • Gran Coyote Golf - 4 min drive - 1.6 miles
  • El Camaleón Mayakoba Golf Course - 6 min drive - 2.9 miles
  • Playa del Carmen Main Beach - 9 min drive - 5.3 miles
  • Punta Esmeralda Beach - 11 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Restaurante Hacienda - ‬18 min walk
  • ‪El Beso Pool Bar - ‬17 min walk
  • ‪Mike’s Coffee - ‬19 min walk
  • ‪Privilege Lounge - ‬15 min walk

About this property

Ocean Riviera Paradise All Inclusive

5-star beachfront property near Mamitas Beach
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

  • 782 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 4 bars by the pool
  • 4 swim-up bars
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

Room amenities

Entertainment

  • 40-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

How close is Ocean Riviera Paradise All Inclusive to the airport?

Ocean Riviera Paradise All Inclusive is 26.1 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Ocean Riviera Paradise All Inclusive?

As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Ocean Riviera Paradise All Inclusive on Oct 23, 2025 start from $260.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ocean Riviera Paradise All Inclusive have an airport shuttle?

Airport shuttle services are not available at Ocean Riviera Paradise All Inclusive.

How close is Ocean Riviera Paradise All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Ocean Riviera Paradise All Inclusive offer free breakfast?

Ocean Riviera Paradise All Inclusive does not offer free breakfast.

Is there a casino at Ocean Riviera Paradise All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (9-min drive) is nearby.

What time is check-in at Ocean Riviera Paradise All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Ocean Riviera Paradise All Inclusive?

This property offers free self parking.

Does Ocean Riviera Paradise All Inclusive have a pool?

Ocean Riviera Paradise All Inclusive features 5 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Ocean Riviera Paradise All Inclusive have a restaurant?

There are 11 onsite restaurants, offering options like French cuisine and garden views.

Does Ocean Riviera Paradise All Inclusive have a spa?

Pamper yourself with a day at Despacio, where you can enjoy massages, mani/pedis, and facials.

How close is Ocean Riviera Paradise All Inclusive to downtown Playa del Carmen?

Ocean Riviera Paradise All Inclusive is 3.5 mi away from Playa del Carmen.

Reviews

Ocean Riviera Paradise All Inclusive Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1305 out of 2567 reviews
Rating 8 - Good. 643 out of 2567 reviews
Rating 6 - Okay. 329 out of 2567 reviews
Rating 4 - Poor. 151 out of 2567 reviews
Rating 2 - Terrible. 139 out of 2567 reviews

Reviews

8/10 Good

Claudia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! We wanted to relax and that’s just what we did. Only thing is the bathrooms in the rooms need some TLC. Other than that everything was perfect! Our kids loved every minute!
Stayed 4 nights in Aug 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent set up
Stayed 9 nights in Jul 2025

2/10 Terrible

Joel Somoano

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at Ocean Riviera Paradise with high hopes after reading glowing reviews, but the experience quickly turned into a letdown. Check-in was painfully slow—not due to a line, but because the receptionist, Lizeth, was unfriendly and slow. Our rooms smelled of mold and were uncomfortably hot, with noisy fans that couldn’t be used. Transportation around the resort was poorly managed, with long waits in the sun. The buffet was limited and repetitive, and staff were inattentive—we often had to ask multiple times just to get drinks. Many of us, including children, got diarrhea. There’s no 24/7 snack bar, and when I asked for five cappuccinos at the coffee shop, I was shamed by staff for ordering “too many.” So much for “all-inclusive.” Booking specialty restaurants was frustrating. When we finally got into La Locanda, our group of 16 was only accommodated if we purchased three bottles of wine for $120. We felt pressured. Service and food were disappointing there and at the Steak House, where meals arrived cold. A serious safety issue occurred when my pregnant cousin was scratched by a faulty glass door. Staff dismissed it with, “We know, but what can we do?” The beach was unusable—no sand, no space for kids to play, just seaweed. Overall, the resort failed to deliver on comfort, service, and basic hospitality. We left extremely disappointed and won’t return. I hope this helps others set realistic expectations.
Stayed 3 nights in Jul 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Staff were very friendly. Pools were great, food was good. We found the buffet served the best food. Rooms could do with repainting and new mirrors, some cracked tiles. Our room smelled musty and all our clothes were damp, even medication I took with me was damp in the container. I know humidity was very high. We had two rooms and they only cleaned our kids room three times. However I really liked the resort and I would go back again. Great value for money.
Stayed 7 nights in Jul 2025

10/10 Excellent

Celso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Mehdi, Frisco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time visiting this resort and i absolutely loved it!....Great option for restaurants with good food, lots of pools, rooms were clean and facility is very well maintained and beautiful. I loved the resort! It would have been nice to have the trolleys run more frequently at times though. Overall great experience and I will definitely come back!
Stayed 5 nights in Jul 2025

10/10 Excellent

Maivelyn

Stayed 3 nights in Jul 2025

10/10 Excellent

Morgan Alyse

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was rocky but the pools were beautiful and the staff were amazing!
Stayed 6 nights in May 2025

8/10 Good

Dimitra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Eliav

Traveled with family
Liked: Staff & service, amenities
The rooms were ok but not luxurious as it is seem in the pictures. The room we checked into had strong mold smell and we had to demand to move into a different room. The readiness from the resort to accommodate room related requests submitted far in advanced were not addressed and felt like they scrambled to throw us wherever available at arrival. People were leaving towels in the pool on chairs to reserve seats and then leave causing no room for considerate guests.
Stayed 7 nights in Jul 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Leticia

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches in the room!!! We reserved suite with jacuzzi, NOT WORTH IT.. it was facing the back of the hotel where all of the construction workers walk by, who whats to be out there!!! Definitely needs maintenance and cleaning! I dont think Id ever stay there again.
Stayed 6 nights in Jul 2025

10/10 Excellent

Cynthia Louise

Liked: Cleanliness, staff & service, property conditions & facilities
We just returned from a 7 day stay at Ocean Riviera Paradis
Stayed 7 nights in Jul 2025

10/10 Excellent

Dyala Mahmoud

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying at ocean Rivera paradise and I love how clean it is
Stayed 8 nights in Jul 2025

4/10 Poor

Claudia L Delgadillo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is a not 5 star rating hotel. Front desk personally was not the greatest experience. My bedroom mattress was missing support which cause the mattress to slide down from one area. Customer service was horrible. I stayed there for 4 nights and the workers had a poor attitude. It felt like no one wanted to help. Regarding the all inclusive. You get small Portion and not full size. For example coffee was included and we were given a small sample cup. Which I don’t mind paying but there was not option for full size. Secondly false advertising. For example their restaurant Margarita. They had a picture of a steak. We order 2 steak medium rare. When we receive the food they have us carne asada meat. We asked the waiter regarding the picture and he “it’s for illustration”
Stayed 3 nights in Jul 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very walkable, loved that
Stayed 3 nights in Jun 2025

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, food, and pools were great. It was very warm in the restaurants and the AC could use an upgrade. Overall, a very good experience.
Stayed 5 nights in Jul 2025

10/10 Excellent

Cynthia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like because we could not go in the ocean or go to that seafood restaurant by the ocean, because the smell of the seaweed was so bad we were disappointing about not to go on the ocean also, the smell was terrible by the privilege building
Stayed 7 nights in Jul 2025

8/10 Good

Joseph Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Stoyan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff were amazing
Stayed 7 nights in Jul 2025

10/10 Excellent

Liliya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an great stay with my family. Lots of stuff to do for kids, good entertainment, waterpark, kids club. Every day we were able to explore a new restaurant. The hotel is huge, we were lucky to have our villa close to the hotel, otherwise you have to walk long distance or take a ride on the golf carts.
Stayed 3 nights in Mar 2025

10/10 Excellent

Viry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi esposo y yo estuvimos 5 días hospedados y tuvimos una excelente estancia. Todo el personal es muy amable y un excelente servicio por parte de Ariz nuestra mayordomo personal. Ariz siempre estuvo al pendiente de nosotros, planeando y agendando nuestras cenas e informándonos de todos los eventos diarios. En el privilege lounge cada mesero/mesera, barrendero o host fueron muy amables. Muy recomendable.
Stayed 4 nights in Jul 2025

8/10 Good

Chantelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Vijay

Disliked: Property conditions & facilities
We stayed here with our entire family, my husband, our 3 kids and my in-laws. This was our first trip together with them all. From the onset of our booking, we had requested for rooms side by side since Expedia doesn’t allow more than 4 people in one bedroom, I had no option but to put my older 2 kids in the room with my in-laws. Upon arrival, our continued request was dismissed- the person checking us in didn’t even acknowledge or respond to whether he was putting us in rooms side by side. Upon getting to our rooms is when we realized we were 4 doors apart, but at least same floor so I didn’t complain. I wasnt happy with being on the 1st floor purely because the balcony rails were too wide, our 1.5 year old is small and could easily fall out - again request dismissed. “We will try” is all we got. We were told 2 days later that we can move buildings but only one room was available on the ground floor in another building. Meaning i would be even further away from my older 2 kids. I thought forget it and stayed in the same room.
Stayed 5 nights in Jul 2025

2/10 Terrible

Catherine

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025