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Best Western Plaza Inn

2.5 star property
Hotel near Island at Pigeon Forge in Pigeon Forge

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Photo gallery for Best Western Plaza Inn

Exterior
Indoor pool, 2 outdoor pools, sun loungers
Exterior
Lobby
Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
3755 Parkway, Pigeon Forge, TN, 37868
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Place, Patriot Park
    ‪9 min walk‬
  • Place, Old Mill
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪58 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(57 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(253 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(47 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(69 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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Lobby

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  • Pool
  • Breakfast included
  • Pet friendly
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4.3 out of 5, Excellent, 1,004 reviews
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About the neighborhood

Pigeon Forge

In Pigeon Forge .Within 3 miles (5 km) of this hotel, you'll find Island at Pigeon Forge and LeConte Center at Pigeon Forge. Also, Dolly Parton's Stampede Dinner Attraction is within half a mile (1 km) and Gatlinburg Municipal Golf Course is within 2 miles (3 km).

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.2 miles
  • Patriot Park - 9 min walk - 0.5 miles
  • Old Mill - 12 min walk - 0.7 miles
  • Gatlinburg Municipal Golf Course - 14 min walk - 0.8 miles
  • LeConte Center at Pigeon Forge - 4 min drive - 1.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬16 min walk
  • ‪Cookout - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Reagan's Broken Egg Pancake House - ‬11 min walk

About this property

Best Western Plaza Inn

Hotel near Island at Pigeon Forge in Pigeon Forge
Best Western Plaza Inn offers its guests 2 outdoor swimming pools and 2 hot tubs along with an indoor pool and a children's pool. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Best Western Plaza Inn also features a vending machine, laundry facilities, and a front-desk safe. Free self parking is available.

This Pigeon Forge hotel is smoke free.

  • 201 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Best Western Plaza Inn offers 201 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property grounds
Econo Lodge Pigeon Forge Riverside
  • Pool
  • Hot tub
  • Breakfast included
  • Kids pool
4.4 out of 5, Excellent, 2,744 reviews
$59 nightly
The price is $66
Feb 8 - Feb 9
Total with taxes and fees
Econo Lodge Pigeon Forge Riverside

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LED TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Frequently asked questions

How close is Best Western Plaza Inn to the airport?

Best Western Plaza Inn is 37.9 mi (56-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

Does Best Western Plaza Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Plaza Inn.

Does Best Western Plaza Inn offer free breakfast?

Best Western Plaza Inn offers free buffet breakfast every day from 7 AM to 10 AM.

Is there a casino at Best Western Plaza Inn?

No, there is no casino at this hotel.

What time is check-in at Best Western Plaza Inn?

Check-in begins at 4:00 PM.

Is there free parking at Best Western Plaza Inn?

This hotel offers free self parking.

Does Best Western Plaza Inn have a pool?

Best Western Plaza Inn features 2 outdoor pools, an indoor pool, and a children's pool.

Does Best Western Plaza Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Plaza Inn to downtown Pigeon Forge?

Best Western Plaza Inn is 1.2 mi away from Pigeon Forge.

Best Western Plaza Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1322 out of 2164 reviews
Rating 8 - Good. 551 out of 2164 reviews
Rating 6 - Okay. 197 out of 2164 reviews
Rating 4 - Poor. 59 out of 2164 reviews
Rating 2 - Terrible. 35 out of 2164 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

BOBBIE, Eastman

Stayed 1 night in Nov 2025

8/10 Good

Brandie

Traveled with family
Liked: Cleanliness, property conditions & facilities
How clean everything was
Stayed 2 nights in Oct 2025

4/10 Poor

Wendy, Doral

Disliked: Property conditions & facilities
The air conditioning was really noise. We couldn’t sleep well
Stayed 1 night in Oct 2025

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had a good variety. The rooms were huge with a great fireplace. Very clean. Will definitely stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so easy to check in! The front desk personnel were very friendly and helpful. They helped us find our many destinations. I really appreciated the fact that the Dolly Pardon Stampede were just steps away from this hotel. We were able to check in at 4:00, unpack the car, freshen up, and walk to the dinner show in time for the pre show. The breakfast had biscuits and gravy, waffles, scrambled eggs and sausage, hot cereal, juices, and so many other choices that were fresh and well prepared. The eating area had outside tables to enjoy. The indoor swimming pool was warm and dreamy with two water falls which cascaded into the hot tub and big pool. The outside of the pool area was also enclosed with a big sitting area with tables to enjoy and big restrooms with lockers. In fact, this hotel also had an outside pool with an another hot tub which was open and ready to use. It was raining outside, but I still used both pool facilities . The laundry room was very clean with two washers and dryers. It was very easy to find our room among the many buildings and levels. Our room was on the main floor. This made it easy to pull up and unload and start relaxing. I would definitely recommend this hotel for your stay in Pigeon Forge.
Stayed 1 night in Oct 2025

4/10 Poor

Sue

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was inexpensive and not filthy. But the common areas were very rundown and smelled terrible. The room seemed clean, but there was a lot of stains. I did not see any pests and it worked for the few hours my family was there.
Stayed 1 night in Oct 2025

6/10 Okay

Judy

Disliked: Room comfort
The room was ok but it was very noisy at night. Seemed like it was noise from cars and people outside and from the floor above us. Won't stay here again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Chance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Clean hotel. Exceptional experience.
Stayed 3 nights in Oct 2025

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and large.
Stayed 2 nights in Oct 2025

10/10 Excellent

Glenn

Stayed 2 nights in Oct 2025

10/10 Excellent

Kara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Mitesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, polite and professional staff
Stayed 1 night in Oct 2025

8/10 Good

Lou Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Folks were nice and it was ok. Breakfast didn’t start until 7 and we had early meetings. 3 pools
Stayed 2 nights in Oct 2025

10/10 Excellent

andrea

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelled clean when we walked in the door. Everyone who worked at the hotel was very helpful. We thoroughly enjoyed the breakfast and our stay. Would definitely go back again!
Stayed 2 nights in Oct 2025

8/10 Good

Kalyan Chakravarthy, Fuquay Varina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Oct 2025

6/10 Okay

Lorena

Stayed 3 nights in Oct 2025

8/10 Good

Eldry

Stayed 3 nights in Oct 2025

10/10 Excellent

Coral

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really great and the rooms were clean and spacious. The pool area looked nice as well. Parking is close to doors.
Stayed 3 nights in Oct 2025

6/10 Okay

Ramkumar, Santa Clara

Not clean around the property
Stayed 3 nights in Oct 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms and comfortable beds Will stay here again!!!!
Stayed 3 nights in Oct 2025

8/10 Good

Marla

Stayed 2 nights in Oct 2025

8/10 Good

Tessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here while doing a site visit for an upcoming family reunion. The hotel was comfortable and the staff was very friendly. The free breakfast was delicious and the area around the hotel is very vibrant with lots of shops and restaurants.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brandie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was well kept up the room was nice the pool area was good but needs to be cleaned there was green stuff growing around it and the hot tube needed to be clean as well but over all it was nice
Stayed 2 nights in Oct 2025