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Best Western Plaza Inn

2.5 star property
Hotel near Island at Pigeon Forge in Pigeon Forge

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Photo gallery for Best Western Plaza Inn

Exterior
Exterior
Indoor pool, 2 outdoor pools, sun loungers
Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
3755 Parkway, Pigeon Forge, TN, 37868
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪2 min walk‬
  • Place, Patriot Park
    ‪9 min walk‬
  • Place, Old Mill
    ‪13 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪58 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(56 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(253 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(47 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(67 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Pigeon Forge

In Pigeon Forge .Within 3 miles (5 km) of this hotel, you'll find Island at Pigeon Forge and LeConte Center at Pigeon Forge. Also, Dolly Parton's Stampede Dinner Attraction is within half a mile (1 km) and Gatlinburg Municipal Golf Course is within 2 miles (3 km).

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 2 min walk - 0.1 miles
  • Patriot Park - 9 min walk - 0.5 miles
  • Old Mill - 13 min walk - 0.7 miles
  • Gatlinburg Municipal Golf Course - 15 min walk - 0.8 miles
  • LeConte Center at Pigeon Forge - 4 min drive - 1.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬16 min walk
  • ‪Cookout - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Reagan's Broken Egg Pancake House - ‬11 min walk

About this property

Best Western Plaza Inn

Hotel near Island at Pigeon Forge in Pigeon Forge
Best Western Plaza Inn offers its guests 2 outdoor swimming pools and 2 hot tubs along with an indoor pool and a children's pool. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Best Western Plaza Inn also features a vending machine, laundry facilities, and a front-desk safe. Free self parking is available.

This Pigeon Forge hotel is smoke free.

  • 201 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Best Western Plaza Inn offers 201 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Free daily full breakfast
Best Western Plus Apple Valley Lodge Pigeon Forge
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,024 reviews
$65 nightly
The price is $73
Jan 21 - Jan 22
Total with taxes and fees
Best Western Plus Apple Valley Lodge Pigeon Forge

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LED TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Frequently asked questions

How close is Best Western Plaza Inn to the airport?

Best Western Plaza Inn is 37.9 mi (56-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plaza Inn?

As of Jan 15, 2026, prices found for a 1-night stay for 2 adults at Best Western Plaza Inn on Jan 20, 2026 start from $59.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plaza Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Plaza Inn.

Does Best Western Plaza Inn offer free breakfast?

Best Western Plaza Inn offers free buffet breakfast every day from 7 AM to 10 AM.

Is there a casino at Best Western Plaza Inn?

No, there is no casino at this hotel.

What time is check-in at Best Western Plaza Inn?

Check-in begins at 4:00 PM.

Is there free parking at Best Western Plaza Inn?

This hotel offers free self parking.

Does Best Western Plaza Inn have a pool?

Best Western Plaza Inn features 2 outdoor pools, an indoor pool, and a children's pool.

Does Best Western Plaza Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Plaza Inn to downtown Pigeon Forge?

Best Western Plaza Inn is 1.2 mi away from Pigeon Forge.

Best Western Plaza Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1308 out of 2138 reviews
Rating 8 - Good. 544 out of 2138 reviews
Rating 6 - Okay. 193 out of 2138 reviews
Rating 4 - Poor. 59 out of 2138 reviews
Rating 2 - Terrible. 34 out of 2138 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

BOBBIE, Eastman

Stayed 1 night in Nov 2025

8/10 Good

Brandie

Traveled with family
Liked: Cleanliness, property conditions & facilities
How clean everything was
Stayed 2 nights in Oct 2025

10/10 Excellent

Brandie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was well kept up the room was nice the pool area was good but needs to be cleaned there was green stuff growing around it and the hot tube needed to be clean as well but over all it was nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor and outdoor pool. The breakfast area was great. Room was great. Will stay here again!
Stayed 1 night in Oct 2025

6/10 Okay

Stephanie

Stayed 2 nights in Oct 2025

8/10 Good

Vali

Liked: Cleanliness, staff & service
Everything is good but there were bugs in the room maintenance came quickly and cleaned up but with kids it’s little scary otherwise it’s really good
Stayed 2 nights in Oct 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room looks clean new bathroom but not feel fresh. Building is old. Better if inside had bright colors preferably white wall
Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to Dollywood! Great service from the staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Marty, Leesburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms And i liked the options of the outdoor and indoor pool. Our room just so happen to be literally at the indoor pool, so that was nice.
Stayed 2 nights in Oct 2025

6/10 Okay

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot tub was not hot at all
Stayed 1 night in Oct 2025

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Night-darkening shades very good. Breakfast not very good; just skipped it on the second day.
Stayed 2 nights in Oct 2025

8/10 Good

Clifford

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Aryelle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms, staff, area, and price are great!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Leslie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility
Stayed 1 night in Oct 2025

2/10 Terrible

Donna

Disliked: Staff & service, property conditions & facilities
Room was clean. Requested handicap accessible room with walk in shower. Placed on 3rd floor opposite end from the elevator. No safety bars in shower or bath. Resulted in fall for my mom.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

ernestine michelle, albuquerque

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property
Stayed 7 nights in Oct 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, hot breakfast daily
Stayed 3 nights in Oct 2025

10/10 Excellent

Jared

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for a great hotel and lots of pools
Stayed 3 nights in Jul 2025

6/10 Okay

Haeryun Kim

Stayed 1 night in Oct 2025

6/10 Okay

Freddy

Stayed 2 nights in Oct 2025

4/10 Poor

JIHAE

Traveled with family
Disliked: Amenities, property conditions & facilities
The hotel was so old. I was mistaken by the online photos. I was so disappointed and regretted arriving here. The outside noise was annoying.
Stayed 1 night in Oct 2025

10/10 Excellent

Bethie

Stayed 2 nights in Jun 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good with lots of choices. Do recommend maybe changing a few items every 2-3 days. The room was large, comfortable, and clean. The threshold between bathroom sink area and main room is hazardous. Easy to trip over and stub a toes. TOO HIGH!! We left a light on at night and wastebasket next to threshold to avoid nighttime injury.
Stayed 3 nights in Oct 2025