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Best Western Plaza Inn

2.5-star property
3755 Parkway, Pigeon Forge, TN 1-855-201-7819
4.3 out of 5
Very good!
See all 15 travelocity Reviews

"Staff was courteous and kind. Everything was very clean and well kept. Breakfast was great. We will definitely stay here again. " More

By a verified traveler on Mon 13 Sep 2021

Points Of Interest

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Hotel Description

Enjoy 2 outdoor pools at this Pigeon Forge hotel

In Pigeon Forge

You'll be within half a mile (1 km) of Dolly Parton's Stampede Dinner Attraction and 2 miles (3 km) of Patriot Park with a stay here. Big Top Arcade and Smoky Mountain Speedpark are also within 2 miles (3 km).

2 outdoor pools

2 outdoor pools, 2 spa tubs, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 201 guestrooms also offer free WiFi and LED TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$94* Per night/room Oct 31 - Nov 1

Standard Room, 1 King Bed, Jetted Tub, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plaza Inn ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Plaza Inn

Everyone (8) Couples (1) Family (6)
5 out of 5
Staff was courteous and kind. Everything was very clean and well kept. Breakfast was great. We will definitely stay here again.

Posted by on Sep 13, 2021

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5 out of 5
Great location, lots of places to eat right across the street. Pools were clean and well maintained. Will definitely come back.

Posted by , from LANCASTER on Aug 30, 2021

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4 out of 5
Hotel was clean and well kept. A little dated but did not affect our stay. We were in the back building. Pool area was very nice. The hot breakfast wasn't very good. We have stayed at other BW locations that were much better.

Posted by on Aug 9, 2021

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5 out of 5
Best Western Plaza Inn was a great stay! The pools was the best part!

Posted by on Aug 1, 2021

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5 out of 5

Posted by on Jul 14, 2021

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5 out of 5

Posted by on Apr 24, 2021

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1 out of 5

Posted by on Jan 2, 2021

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3 out of 5
I liked the lay out of the property. I was happy with the location of our room. It was nice having a free, hot breakfast. The room was pretty big and it had a balcony, which was great. However, the room smelled of cigarettes, and it was worse when we turned on the AC unit.

Posted by , from Nc on Nov 23, 2020

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5 out of 5
Location was great, friendly employees, easy access to room!

Posted by on Oct 24, 2020

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5 out of 5

Posted by on Jun 2, 2020

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About the Best Western Plaza Inn

Location 3755 Parkway, Pigeon Forge, TN 37868

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plaza Inn offers its guests 2 outdoor swimming pools and 2 spa tubs along with an indoor pool and a children's pool. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Best Western Plaza Inn also features laundry facilities, a front desk safe, and an elevator. Free self parking is available. This Pigeon Forge hotel is smoke free.

  • 201 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plaza Inn offers 201 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Pigeon Forge hotel provides complimentary wireless Internet access. 32-inch LED televisions come with premium cable channels. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

Continental Cafe - This restaurant serves breakfast only.

Nearby Activities

2 outdoor swimming pools and 2 spa tubs are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snowboarding nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Hotel Names

  • Best Western Plaza
  • Best Western Plaza Inn
  • Best Western Plaza Inn Pigeon Forge
  • Best Western Plaza Pigeon Forge
  • Plaza Best Western
  • Best Western Pigeon Forge
  • Best Western Plaza Hotel Pigeon Forge
  • Pigeon Forge Best Western
  • Best Western Plaza Inn Hotel
  • Best Western Plaza Inn Pigeon Forge
  • Best Western Plaza Inn Hotel Pigeon Forge

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.