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"Sketchy people walking the balconies asking for money. Found fresh puke on the underside of couch cushions when we went to pull the couch bed out. The ... " More

By a verified traveler on Sun 05 Sep 2021

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Hotel Description

Enjoy the outdoor pool at this Pensacola motel

In Pensacola

You'll find Splash City Adventures and Marcus Pointe Golf Club within 3 miles (5 km) of this motel. Fast Eddies Fun Center and Barnes Shopping Center are also within 3 miles (5 km).

Outdoor pool, terrace

An outdoor pool, free self parking, and laundry facilities are featured at this motel. WiFi in public areas is free. A terrace, a garden, and a picnic area are also on offer.

Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$71* Per night/room May 1 - May 2

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sweet Dream Inn ratings based on 26 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Sweet Dream Inn

Everyone (15) Family (5)
3 out of 5
Sketchy people walking the balconies asking for money. Found fresh puke on the underside of couch cushions when we went to pull the couch bed out. The staff was great but less than ideal if you have kids with you.

Posted by , from Eclectic on Sep 5, 2021

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Comment from Hotel Management

Sep 13, 2021 by Guest Experience Team

Dear guest, Thank you for your review. We appreciate your kind words for our staff. At Sweet Dream Inn, our primary goal is always to exceed expectations of comfort, convenience, and quality amenities. For that reason, we certainly take this very seriously and have forwarded your feedback to management for review. We do wish you had made our staff aware of the issue with the room as they would have gladly taken care of it and switched your room to ensure a pleasant stay for you and your family. We will, however, have your comments additionally reviewed by our housekeeping team to ensure our standards of cleanliness are maintained at all times. It is disappointing if a guest leaves with less than first-rate experience - this is very unlike us. We know we can do better, and it would be an honor to have another chance to change your perception and restore your faith in our facility and hospitality. Best Regards, Guest Experience Team Sweet Dream Inn

1 out of 5

Posted by , from Colorado Springs on Sep 1, 2021

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1 out of 5
Bugs in the bed

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 29, 2021 by Guest Experience Team

Dear guest, We are very sorry to learn about the aspect of your visit that did not ensure a wonderful stay for you. The property is serviced regularly by pest control, and we have procedures in place related to our pest policy that should have prevented the possible bugs you discovered, so your comments are surprising. Nevertheless, we have taken your feedback on board, and we will have our pest-control partners carry out a full review of our facility to ensure the issue has been comprehensively dealt with at this point. We sincerely hope that this aspect of your visit has not put you off staying with us again. We look forward to an opportunity to redeem ourselves with you and delight you with the top-notch stay that the vast majority of our guests usually have with us. Best Regards, Guest Experience Team Sweet Dream Inn

3 out of 5
Towels super thin and not clean. One had lipstick and long hair on it. Usually these hotels are cleaner than this one. Maybe it was just this room. Also, the door had been smashed in and didn’t seal well, so I didn’t feel the safest.

Posted by , from Dallas on Jul 13, 2020

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Comment from Hotel Management

Jul 14, 2020 by Travis Smith

Thank you for taking the time to make this review. We will address these issues. In hope that you will come back and see that we have made improvements.

2 out of 5

Posted by on Jun 19, 2020

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Comment from Hotel Management

Jun 21, 2020 by Travis Smith

Thank you for taking the time to make this review. We look forward to having you stay with us in the future.

1 out of 5

Posted by on Jan 23, 2020

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Comment from Hotel Management

Jan 24, 2020 by Travis Smith

Sorry that you were not happy. Would love to know what we can do to improve our hotel.

1 out of 5
This property call me when I was on my way to the hotel exactly one hour from it they call me at 11:20 telling me I had to pay the money off my card when the site clearly said pay at hotel and plus we couldn’t even put the money on the card no banks down there and the one bank that did went through said we had to wait on top of all that I been booked the room and she called me on the day we had one hour before getting there then she gonna say well you have until 12 how is that possible they have traffic red lights and no banks

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 3, 2019 by Travis Smith

Dear Guest It is hotel policy to charge you card the day of arrival. This guarantees your room for the night.We are sorry that you could not find a bank. I googled banks and there are 20 different banks within 5 miles of our hotel.

5 out of 5
the bathroom was big but the bathtub needed sticky stuff in it cause it was a little slippery but other than that it was a great stay and will be back

Posted by on May 20, 2019

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Comment from Hotel Management

May 20, 2019 by Travis Smith

Thank you for bringing this issue to our attention. We will address this issue.And hope to have you come to our hotel again.

1 out of 5
The place was moldy smelled horrible bathroom was dirty clogged sink , no blankets even when asked at the front desk . Stained towels overall horrible place

Posted by on May 20, 2019

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Comment from Hotel Management

May 20, 2019 by Travis Smith

Sorry for the experience. We will address these issues that you had. We hope that you come back in the future,so that we can show you that we have made improvements.

2 out of 5

Could have been better.

Pros: I did like that I was able to get a bottom room because my mother is up in age and doesn't do stairs well.
Cons: New carpet and sofa and office chair steamed cleaned. Plugs that had a tight hold for what you plugged in.
Location: The only two things that was in a short driving distance was a McDonald and a waffle house. Two places a diabetic shouldn't be eating.
The hotel was good for the weekend getaway we did. but was very disappointed when i found out there wasn't a coffee pot in the room. and when asked about it they said they had coffee in the mornings for a couple hours. I'd like to have coffee in my jammies in my room before I have to go out that day. The carpet was slimy feeling. And the room reeked of smoke when we first got there. I Lysoled the whole room. Now I understand this isn't the Hilton but you could still take pride in the rooms you have. also in the bathroom the ceiling in the shower looked redone or repaired... could of sanded and painted a little better. They also didn't supply enough towels and when asked for more was only given 2 more and then was asked if I had just checked in... why does that relate to if I need towels or not? One good thing is that they had hungry Howies menu and they had fast delivery and very good. Oh one other thing.. there was a fly in my room the whole weekend. Also the love seat in the room smelled and felt not 100% cleaned, the office chair as well. It as if the sofa and the office chair had a film on them and had not been deeply cleaned in quite some time.

Posted by , from Baton Rouge, La on Jun 25, 2017

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Property Features

As a guest of Sweet Dream Inn, you'll find an outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. Sweet Dream Inn also features a vending machine, a garden, and a picnic area. Self parking is free.

  • 60 guestrooms or units
  • 2 levels
  • 2 buildings
  • Poolside lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • ATM

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Pensacola Station (6.7 km / 4.2 mi)
  • Parking: Free self parking

Room Amenities

Sweet Dream Inn offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Rooms open to balconies or patios. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Private balcony or patio
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20.00 per pet, per day
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 5
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Americas Best Value Inn Motel Pensacola
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  • Sweet Dream Inn Motel
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You should know

  • Up to 5 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.