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Encore Resort and Water Park At Reunion by Rentyl

5.0 star property
Family-friendly 5-star resort near Mystic Dunes Golf Club

Choose dates to view prices

Photo gallery for Encore Resort and Water Park At Reunion by Rentyl

Outdoor pool, a heated pool, cabanas (surcharge), pool umbrellas
Property video
Front of property
Elite House, 6 Bedrooms, Private Pool (Westside) | Living area | 50-inch flat-screen TV with cable channels, TV
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
7635 Fairfax Dr, Kissimmee, FL, 34747
  • Reunion Resort Golf Course
    ‪3 min drive‬
  • Disney's Hollywood Studios®
    ‪10 min drive‬
  • Disney's Animal Kingdom® Theme Park
    ‪11 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪33 min drive‬

Room options

View all photos for Luxury House, Private Pool (10 Bedroom Eastside)

Luxury House, Private Pool (10 Bedroom Eastside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, Private Pool (10 Bedroom Eastside)

  • 5100 sq ft
  • Sleeps 20
  • 1 King Bed and 7 Queen Beds

View all photos for Luxury House, 3 Bedrooms

1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, 3 Bedrooms

  • 1500 sq ft
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

View all photos for House (5 Bedroom Reunion Village)

1 bedroom, in-room safe, individually decorated, individually furnished

House (5 Bedroom Reunion Village)

  • 2268 sq ft
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for Elite House, 4 Bedrooms, Private Pool (Westside)

Elite House, 4 Bedrooms, Private Pool (Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Elite House, 4 Bedrooms, Private Pool (Westside)

  • 2300 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury House, 4 Bedrooms, Private Pool (Westside)

Luxury House, 4 Bedrooms, Private Pool (Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, 4 Bedrooms, Private Pool (Westside)

  • 2300 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury House, 6 Bedrooms, Private Pool (Eastside)

Luxury House, 6 Bedrooms, Private Pool (Eastside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, 6 Bedrooms, Private Pool (Eastside)

  • 2800 sq ft
  • Sleeps 14
  • 1 King Bed and 3 Queen Beds

View all photos for Luxury House, 6 Bedrooms, Private Pool (Westside)

Luxury House, 6 Bedrooms, Private Pool (Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, 6 Bedrooms, Private Pool (Westside)

  • 2800 sq ft
  • Sleeps 14
  • 1 King Bed and 4 Queen Beds

View all photos for Luxury House, Private Pool (7 Bedrooms Eastside)

Luxury House, Private Pool (7 Bedrooms Eastside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, Private Pool (7 Bedrooms Eastside)

  • 3400 sq ft
  • Sleeps 16
  • 2 King Beds and 4 Queen Beds

View all photos for Elite House, 6 Bedrooms, Private Pool (Westside)

Elite House, 6 Bedrooms, Private Pool (Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Elite House, 6 Bedrooms, Private Pool (Westside)

  • 2800 sq ft
  • Sleeps 14
  • 2 King Beds and 2 Queen Beds

View all photos for Luxury House, Private Pool (8 Bedrooms Westside)

Luxury House, Private Pool (8 Bedrooms Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, Private Pool (8 Bedrooms Westside)

  • 3400 sq ft
  • Sleeps 18
  • 2 King Beds and 4 Queen Beds

View all photos for Luxury House, 5 Bedrooms, Private Pool (Eastside)

Luxury House, 5 Bedrooms, Private Pool (Eastside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, 5 Bedrooms, Private Pool (Eastside)

  • 2500 sq ft
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury House, 5 Bedrooms, Private Pool (Westside)

Luxury House, 5 Bedrooms, Private Pool (Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, 5 Bedrooms, Private Pool (Westside)

  • 2500 sq ft
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for Elite House, 5 Bedrooms, Private Pool (Westside)

Elite House, 5 Bedrooms, Private Pool (Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Elite House, 5 Bedrooms, Private Pool (Westside)

  • 2600 sq ft
  • Sleeps 12
  • 2 Double Beds and 2 Queen Beds

View all photos for Luxury House, 4 Bedrooms, Private Pool (Eastside)

Luxury House, 4 Bedrooms, Private Pool (Eastside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, 4 Bedrooms, Private Pool (Eastside)

8.0 out of 10
Very good
(1 review)
  • 2300 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Elite House, Private Pool (11 Bedrooms Westside)

Elite House, Private Pool (11 Bedrooms Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Elite House, Private Pool (11 Bedrooms Westside)

  • 5400 sq ft
  • Sleeps 20
  • 2 King Beds and 7 Queen Beds

View all photos for Elite House, Private Pool (12 Bedrooms Westside)

Elite House, Private Pool (12 Bedrooms Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Elite House, Private Pool (12 Bedrooms Westside)

  • 6400 sq ft
  • Sleeps 20
  • 5 King Beds and 4 Queen Beds

View all photos for Elite House, Private Pool (8 Bedrooms Westside)

Elite House, Private Pool (8 Bedrooms Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Elite House, Private Pool (8 Bedrooms Westside)

  • 3400 sq ft
  • Sleeps 18
  • 3 King Beds and 3 Queen Beds

View all photos for Luxury House, Private Pool (9 Bedrooms Westside)

Luxury House, Private Pool (9 Bedrooms Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, Private Pool (9 Bedrooms Westside)

  • 4600 sq ft
  • Sleeps 20
  • 3 King Beds and 6 Twin Beds

View all photos for Luxury House, Private Pool (7 Bedrooms Westside)

Luxury House, Private Pool (7 Bedrooms Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, Private Pool (7 Bedrooms Westside)

  • 3400 sq ft
  • Sleeps 16
  • 2 King Beds and 3 Queen Beds

View all photos for Luxury House, Private Pool (8 Bedrooms Eastside)

Luxury House, Private Pool (8 Bedrooms Eastside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, Private Pool (8 Bedrooms Eastside)

  • 3400 sq ft
  • Sleeps 18
  • 2 King Beds and 4 Queen Beds

View all photos for Luxury House, Private Pool (10 Bedroom Westside)

Luxury House, Private Pool (10 Bedroom Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, Private Pool (10 Bedroom Westside)

  • 4700 sq ft
  • Sleeps 20
  • 1 King Bed and 7 Queen Beds

View all photos for Luxury House, Private Pool (11 Bedrooms Westside)

Luxury House, Private Pool (11 Bedrooms Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, Private Pool (11 Bedrooms Westside)

  • 5400 sq ft
  • Sleeps 20
  • 1 King Bed and 8 Queen Beds

View all photos for Elite House, Private Pool (9 Bedrooms Westside)

Elite House, Private Pool (9 Bedrooms Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Elite House, Private Pool (9 Bedrooms Westside)

  • 4600 sq ft
  • Sleeps 20
  • 3 King Beds and 4 Queen Beds

View all photos for Elite House, Private Pool (13 Bedrooms Westside)

Elite House, Private Pool (13 Bedrooms Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Elite House, Private Pool (13 Bedrooms Westside)

  • 6400 sq ft
  • Sleeps 20
  • 3 King Beds and 9 Queen Beds

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  • Pool
  • Hot Tub
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About the neighborhood

Kissimmee

In Kissimmee .At this Kissimmee resort, you'll be within 9 miles (15 km) of Disney's Hollywood Studios® and 12 miles (20 km) of Disney Springs™. Disney's Animal Kingdom® Theme Park is within 12 miles (20 km) and Epcot® is within 16 miles (25 km).
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Reunion Resort Golf Course - 3 min drive - 1.9 miles
  • Mystic Dunes Golf Club - 4 min drive - 3.0 miles
  • Disney's Hollywood Studios® - 10 min drive - 6.6 miles
  • Disney's Animal Kingdom® Theme Park - 11 min drive - 5.5 miles
  • Epcot® - 12 min drive - 8.1 miles

Getting around

  • Kissimmee Station - 26 min drive
  • Orlando Intl. Airport (MCO) - 32 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Miller's Ale House - Champions Gate - ‬6 min drive

About this property

Encore Resort and Water Park At Reunion by Rentyl

Family-friendly 5-star resort near Mystic Dunes Golf Club
Encore Resort and Water Park At Reunion by Rentyl offers its guests a full-service spa, a complimentary water park, and outdoor tennis courts. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. An outdoor pool, a children's pool, and a fitness center are also featured at the luxury Encore Resort and Water Park At Reunion by Rentyl. Self parking is free.

This 5-star Kissimmee resort is smoke free.

  • 1 building
  • 800 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 835 sq ft of conference space
  • Built in 2016
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Encore Resort and Water Park At Reunion by Rentyl offers 800 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 5-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and hair dryers.

This Kissimmee resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and in-room massages can be requested.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Languages

English, Portuguese, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Free children's club
  • Free theme park shuttle
  • Free water park access
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Lifeguards on site
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11:00 AM for a fee: USD 6 to 18 for adults and USD 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Heated pool
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • No elevator

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.35 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 500 per stay
  • Heated pool maintenance fee: USD 60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 18 for adults, and USD 6 to 10 for children
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size
  • Rollaway bed fee: USD 11.35 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 11:00 AM to 6:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encore Resort Reunion Kissimmee
Encore Resort Reunion
Encore Reunion Kissimmee
Encore Reunion
Encore Resort at Reunion
Encore Resort and Water Park At Reunion by Rentyl Resort
Encore Resort and Water Park At Reunion by Rentyl Kissimmee

Frequently asked questions

How close is Encore Resort and Water Park At Reunion by Rentyl to the airport?

Encore Resort and Water Park At Reunion by Rentyl is 17.5 mi (26-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

Does Encore Resort and Water Park At Reunion by Rentyl have an airport shuttle?

Airport shuttle services are not available at Encore Resort and Water Park At Reunion by Rentyl.

How close is Encore Resort and Water Park At Reunion by Rentyl to the beach?

This resort is 9.5 mi (15-min drive) from Hideaway Bay and 9.7 mi (16-min drive) from Getaway Glen. Don't forget your sunscreen!

Does Encore Resort and Water Park At Reunion by Rentyl offer free breakfast?

Free breakfast isn’t offered at Encore Resort and Water Park At Reunion by Rentyl, but cooked-to-order breakfast is offered for a fee of between USD 6 and 18 for adults, USD 6 and 10 for children. It's available every day from 8:30 AM to 11 AM.

Is there a casino at Encore Resort and Water Park At Reunion by Rentyl?

No, there is no casino at this resort.

What time is check-in at Encore Resort and Water Park At Reunion by Rentyl?

Check-in start time: 4 PM; Check-in end time: 5:30 AM. A fee applies for early check-in.

Is there free parking at Encore Resort and Water Park At Reunion by Rentyl?

This resort offers free self parking and extended parking.

Does Encore Resort and Water Park At Reunion by Rentyl have a pool?

Encore Resort and Water Park At Reunion by Rentyl features an outdoor pool and a children's pool. Guests can enjoy pool access from 11:00 AM to 6:00 PM.

Does Encore Resort and Water Park At Reunion by Rentyl have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, pool views, and a poolside location.

Does Encore Resort and Water Park At Reunion by Rentyl have a spa?

This resort has a spa, which features facials, mani/pedis, and massages.

How close is Encore Resort and Water Park At Reunion by Rentyl to downtown Kissimmee?

Encore Resort and Water Park At Reunion by Rentyl is 3.7 mi away from Four Corners.

Encore Resort and Water Park At Reunion by Rentyl Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 591 out of 1006 reviews
Rating 8 - Good. 179 out of 1006 reviews
Rating 6 - Okay. 98 out of 1006 reviews
Rating 4 - Poor. 60 out of 1006 reviews
Rating 2 - Terrible. 78 out of 1006 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph, Riverside

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was exciting to stay in because of the amazing amenities, including a big house for a family. The pool was excellent. My children had lots of fun. The kitchen allow you the opportunity to make your own food and conveniently provided all utensils. The community is safe to walk And lots of fun activities, including the waterpark. The home we stayed in had an arcade and a themed room. The kids really enjoyed the experience. I would highly recommend if you have a family that you stay in this property because of the amenities and the safety and opportunities to go to amusement parks in Orlando area.
Stayed 5 nights in Mar 2025

10/10 Excellent

yanet

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Me encantó todo desde el servicio la casa el resort el parque de agua y el staff muy atento siempre ayudarte sin duda volvería muchas veces más aquí
Stayed 2 nights in Mar 2025

8/10 Good

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay
Stayed 7 nights in Mar 2025

10/10 Excellent

Ka-Ho

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 10 nights in Feb 2025

6/10 Okay

Brandon

Traveled with family and small children
Liked: Cleanliness
I liked that the property, .accommodated, a large group. I did not like that. We tried to do early check in and they forgot about us until I went to the front desk and ask again. I did not like that.You had to pay for clean towels. I did not like that they would not give you any more toilet paper or paper towels. It was virtually impossible to watch TV because of the WI. Fi would kick off every 2 or 3 minutes. We're also told that we had to strip all the linen off the bed and put it downstairs, and then we had to take all the towels and gathered them and put them all downstairs.
Stayed 3 nights in Mar 2025

2/10 Terrible

Silvana

Traveled with family
Disliked: Staff & service
Property was nice but front desk staff was not very knowledgeable and unhelpful for the most part. Paid additional money to get the pool headed at the tune of $68 per night only for the hot tub to stop working and the pool to never really warm up. The first night it looked like it was beginning to warm up and the rest of the trip it was freezing cold. Called the front desk with issues 3 different times. House was very dusty, in very obvious area like the night stands. Property was newer but don’t think I would visit again.
Stayed 3 nights in Mar 2025

8/10 Good

Shawn, Miami

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here a few times. Decent option when you have lots of people. The more people the more its worth it Pros: house size, safe location, waterpark, clean, convenient Cons: staff couldn't get wifi in house to work, also couldn't get the directv to work either. So literally nothing worked on any tv in the house. Wasn't a huge deal for me (this trip) but the directv has only worked 1 time of the 3 different stays I've had at this place and this time the wifi didnt work at all either so that's certainly an ongoing issue. 6 bathrooms all with showers only 1 tub. Again not issue for me this trip but maybe useful info for others with more little kids. Plenty of houses in neighborhood so this may just be this one property. Heated pool in backyard is nice, some backyard pools better than others, but costs $60 per day extra and cannot just be one night, has to be on for 2 or more days (extra charge for heated pool clearly stated to be fair, but definitely something they could do for free considering the current price point paid and the fact its actually cold only like 5 days per year in Orlando). The air hockey table in my house had seen better days, saying it turned on is factual, so it likely passes the inspection every time, but it isn't quite working good enough to play
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah, Soldotna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love. We were in a 6 bedroom with a bonus game/theatre room. The private pool and hot tub was a game changer. We barely even went to the water park it was so comfy and relaxing in our house (when we weren’t at parks). It was clean and spacious. We had a gazebo and grill area in our backyard. We had some issues with the pool heater at first but they had it fixed within 24 hrs. Was safe and quiet. My new fav place
Stayed 5 nights in Mar 2025

2/10 Terrible

Justin

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I recently stayed at this resort, and I can confidently say it was one of the worst experiences I’ve ever had. The water heater broke twice, and even after supposed repairs, half of the showers still had no hot water. We had a packed schedule at the parks, yet we were asked to move to another unit late at night with a house full of kids and other adults—an unreasonable request. They assured us the water heater would be fixed immediately, but the next day, a technician simply came and ordered parts, leaving us without a functioning water heater. To make matters worse, alarms kept going off near the locked-up water heater, adding to the chaos. The staff didn’t seem to care. Every time we complained, we got the same response: “We’re working on it.” But nothing was ever fixed we had no heated showers for the full length of our stay except one down stairs. It felt like the entire resort was falling apart, and management was just ignoring it. For the price we paid, this was unacceptable. I wouldn’t recommend this resort to anyone unless they want to spend their vacation dealing with constant issues. Save your money and book somewhere else!

8/10 Good

Jeremie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the pool safety. The showers could have a refresh.
Stayed 6 nights in Mar 2025

8/10 Good

Angela

Traveled with family and small children, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The layout was beautiful however it was not clean. Also the couch, carpets and living room rug was visibly filthy.
Stayed 5 nights in Mar 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve
Stayed 5 nights in Mar 2025

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, property conditions & facilities

Good, just find out which unit you are in

The house itself was new and very nice. Having laundry and a full kitchen was great. However the amenities of the resort were not what I was expecting. The water park was only open until 6pm and there were no other pool options available so there was no swimming once we got done with parks or dinner. Our unit was a few minutes drive from the actual resort hub and right next to the interstate and the noise from the traffic from the main highway was enough to keep us awake every night. It was so set apart that it didn’t feel like it was actually part of the resort and it was pretty inconvenient because traffic can be very terrible in the area. Overall we were pretty disappointed in the actual resort experience, but the house was nice. Your drive to the parks will be 30 min to 1 hour everyday due to traffic, so just plan for that.
Stayed 5 nights in Mar 2025

4/10 Poor

sarah

Disliked: Cleanliness, staff & service, amenities
Stayed 7 nights in Feb 2025

6/10 Okay

Maksey

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

4/10 Poor

Natalie

Stayed 2 nights in Mar 2025

4/10 Poor

Dawn

Traveled with group
Disliked: Cleanliness, staff & service, amenities
The house we received had mouse droppings in bathroom. Complained to front desk and they said that the manager would contact me. The manager never contacted me during my stay. We paid $200 dollars for the pool to be heated for three days.never got heat the first day . I called many times to have someone check it if it was working. The next day I called to complain again a few more times around 3:45pm someone finally came to check and got the heat on. When we returned from dinner . The heat was good. The next day the pool was so hot it was not comfortable. We were told the hot tub would be 101 and the pool around 89. The pool was way hotter than 89. The front desk was friendly said I would not be charged for the first day of heat . Unfortunately I have not received any compensation.really I think they should refund the whole amount of the heat for the pool. I was also told I would get compensation for the mess in the bathroom. None has been give.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to relax and enjoy the surroundings! The house was beautiful with plenty of room for everyone. We loved lounging around the pool and enjoying the quiet area. The staff was very friendly and helpful. We had a couple of small glitches which were resolved in a very short time. We would love to go back in the future.
Stayed 21 nights in Feb 2025

6/10 Okay

Michael

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I will say the resort itself is nice and the staff was great. But the house we stayed in was dirty to the point they gave us a credit. The ac did not work for one day. Could just be the unit we stayed in but it was a little trashed. Before hand we considered buying into the property as an investment but after this prob not.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ronna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. I did not care for all the extras $. for everything. I also didn’t care for the 1,000 damage deposit when there were things at the property that weren’t working well. Made me worry I would be charged.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ghada

Stayed 5 nights in Feb 2025

8/10 Good

Robert

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
This was our second year visiting. The floors and counter surfaces in the house were dirty upon arrival. We had problems with the pool, heat that were quickly addressed however. An anti-burglar device jammed the sliding door causing the pool alarm to go off and it took an hour for maintenance to show up to fix it. However, the rest of the stay was very quiet. The houses there are beautiful and the staff is very friendly. Overall a great place to stay but the cleanliness this year was lacking. Could be isolated incident.
Stayed 7 nights in Feb 2025

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again.
Stayed 5 nights in Feb 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Rebecca, Brookline

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Our original house was in the middle of nowhere with co struction going on around and now pool. We were moved to another house but there was a lot of damage, lamps, beds, pool was not clean or filled house itself was not cleaned to a good standard.
Stayed 5 nights in Feb 2025