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Encore Resort and Water Park At Reunion by Rentyl

5.0 star property
Family-friendly 5-star resort near Mystic Dunes Golf Club

Choose dates to view prices

Photo gallery for Encore Resort and Water Park At Reunion by Rentyl

Outdoor pool, a heated pool, cabanas (surcharge), pool umbrellas
Front of property
Luxury House, 5 Bedrooms, Private Pool (Westside) | Terrace/patio
Full-size fridge, microwave, oven, stovetop
Luxury House, 5 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
7635 Fairfax Dr, Kissimmee, FL, 34747
  • Reunion Resort Golf Course
    ‪7 min drive‬
  • Disney's Hollywood Studios®
    ‪14 min drive‬
  • Disney's Animal Kingdom® Theme Park
    ‪19 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪32 min drive‬

Room options

View all photos for Luxury House, Private Pool (10 Bedroom Eastside)

Luxury House, Private Pool (10 Bedroom Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (10 Bedroom Eastside)

  • 5100 sq ft
  • Sleeps 20
  • 1 King Bed and 7 Queen Beds

View all photos for Luxury House, 3 Bedrooms

In-room safe, individually decorated, individually furnished

Luxury House, 3 Bedrooms

  • 1500 sq ft
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

View all photos for House (5 Bedroom Reunion Village)

In-room safe, individually decorated, individually furnished

House (5 Bedroom Reunion Village)

  • 2268 sq ft
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for Elite House, 4 Bedrooms, Private Pool (Westside)

Elite House, 4 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Elite House, 4 Bedrooms, Private Pool (Westside)

  • 2300 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury House, 4 Bedrooms, Private Pool (Westside)

Luxury House, 4 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Luxury House, 4 Bedrooms, Private Pool (Westside)

  • 2300 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury House, 6 Bedrooms, Private Pool (Eastside)

Luxury House, 6 Bedrooms, Private Pool (Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, 6 Bedrooms, Private Pool (Eastside)

  • 2800 sq ft
  • Sleeps 14
  • 1 King Bed and 3 Queen Beds

View all photos for Luxury House, 6 Bedrooms, Private Pool (Westside)

Luxury House, 6 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Luxury House, 6 Bedrooms, Private Pool (Westside)

  • 2800 sq ft
  • Sleeps 14
  • 1 King Bed and 4 Queen Beds

View all photos for Luxury House, Private Pool (7 Bedrooms Eastside)

Luxury House, Private Pool (7 Bedrooms Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (7 Bedrooms Eastside)

  • 3400 sq ft
  • Sleeps 16
  • 2 King Beds and 4 Queen Beds

View all photos for Elite House, 6 Bedrooms, Private Pool (Westside)

Elite House, 6 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Elite House, 6 Bedrooms, Private Pool (Westside)

  • 2800 sq ft
  • Sleeps 14
  • 2 King Beds and 2 Queen Beds

View all photos for Luxury House, Private Pool (8 Bedrooms Westside)

Luxury House, Private Pool (8 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (8 Bedrooms Westside)

  • 3400 sq ft
  • Sleeps 18
  • 2 King Beds and 4 Queen Beds

View all photos for Luxury House, 5 Bedrooms, Private Pool (Eastside)

Luxury House, 5 Bedrooms, Private Pool (Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, 5 Bedrooms, Private Pool (Eastside)

  • 2500 sq ft
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury House, 5 Bedrooms, Private Pool (Westside)

Luxury House, 5 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Luxury House, 5 Bedrooms, Private Pool (Westside)

  • 2500 sq ft
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for Elite House, 5 Bedrooms, Private Pool (Westside)

Elite House, 5 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Elite House, 5 Bedrooms, Private Pool (Westside)

  • 2600 sq ft
  • Sleeps 12
  • 2 Double Beds and 2 Queen Beds

View all photos for Luxury House, 4 Bedrooms, Private Pool (Eastside)

Luxury House, 4 Bedrooms, Private Pool (Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, 4 Bedrooms, Private Pool (Eastside)

  • 2300 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Elite House, Private Pool (11 Bedrooms Westside)

Elite House, Private Pool (11 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Elite House, Private Pool (11 Bedrooms Westside)

  • 5400 sq ft
  • Sleeps 20
  • 2 King Beds and 7 Queen Beds

View all photos for Elite House, Private Pool (12 Bedrooms Westside)

Elite House, Private Pool (12 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Elite House, Private Pool (12 Bedrooms Westside)

  • 6400 sq ft
  • Sleeps 20
  • 5 King Beds and 4 Queen Beds

View all photos for Elite House, Private Pool (8 Bedrooms Westside)

Elite House, Private Pool (8 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Elite House, Private Pool (8 Bedrooms Westside)

  • 3400 sq ft
  • Sleeps 18
  • 3 King Beds and 3 Queen Beds

View all photos for Luxury House, Private Pool (9 Bedrooms Westside)

Luxury House, Private Pool (9 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (9 Bedrooms Westside)

  • 4600 sq ft
  • Sleeps 20
  • 3 King Beds and 6 Twin Beds

View all photos for Luxury House, Private Pool (7 Bedrooms Westside)

Luxury House, Private Pool (7 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (7 Bedrooms Westside)

  • 3400 sq ft
  • Sleeps 16
  • 2 King Beds and 3 Queen Beds

View all photos for Luxury House, Private Pool (8 Bedrooms Eastside)

Luxury House, Private Pool (8 Bedrooms Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (8 Bedrooms Eastside)

  • 3400 sq ft
  • Sleeps 18
  • 2 King Beds and 4 Queen Beds

View all photos for Luxury House, Private Pool (10 Bedroom Westside)

Luxury House, Private Pool (10 Bedroom Westside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (10 Bedroom Westside)

  • 4700 sq ft
  • Sleeps 20
  • 1 King Bed and 7 Queen Beds

View all photos for Luxury House, Private Pool (11 Bedrooms Westside)

Luxury House, Private Pool (11 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (11 Bedrooms Westside)

  • 5400 sq ft
  • Sleeps 20
  • 1 King Bed and 8 Queen Beds

View all photos for Elite House, Private Pool (9 Bedrooms Westside)

Elite House, Private Pool (9 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Elite House, Private Pool (9 Bedrooms Westside)

  • 4600 sq ft
  • Sleeps 20
  • 3 King Beds and 4 Queen Beds

View all photos for Elite House, Private Pool (13 Bedrooms Westside)

Elite House, Private Pool (13 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Elite House, Private Pool (13 Bedrooms Westside)

  • 6400 sq ft
  • Sleeps 20
  • 3 King Beds and 9 Queen Beds

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$235 total
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About the neighborhood

Kissimmee

In Kissimmee .At this Kissimmee resort, you'll be within 9 miles (15 km) of Disney's Hollywood Studios® and 12 miles (20 km) of Disney Springs™. Disney's Animal Kingdom® Theme Park is within 12 miles (20 km) and Epcot® is within 16 miles (25 km).
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Mystic Dunes Golf Club - 5 min drive - 2.7 miles
  • Reunion Resort Golf Course - 7 min drive - 2.6 miles
  • Disney's Hollywood Studios® - 14 min drive - 7.9 miles
  • Disney Springs™ - 15 min drive - 9.6 miles
  • Disney's Animal Kingdom® Theme Park - 19 min drive - 10.3 miles

Getting around

  • Kissimmee Station - 26 min drive
  • Orlando Intl. Airport (MCO) - 32 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Miller's Ale House - Champions Gate - ‬6 min drive

About this property

Encore Resort and Water Park At Reunion by Rentyl

Family-friendly 5-star resort near Mystic Dunes Golf Club
Encore Resort and Water Park At Reunion by Rentyl offers its guests a full-service spa, a complimentary water park, and outdoor tennis courts. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this resort measures 835 square feet (78 square meters) and includes a conference center. An outdoor pool, a children's pool, and a fitness center are also featured at the luxury Encore Resort and Water Park At Reunion by Rentyl. Self parking is free.

This 5-star Kissimmee resort is smoke free.

  • 1 building
  • 800 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 835 sq ft of conference space
  • 78 sq m of conference space
  • Built in 2016
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Encore Resort and Water Park At Reunion by Rentyl offers 800 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 5-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and hair dryers.

This Kissimmee resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and in-room massages can be requested.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Languages

English, Portuguese, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Free children's club
  • Free theme park shuttle
  • Free water park access
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Lifeguards on site
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11:00 AM for a fee: USD 6 to 18 for adults and USD 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Heated pool
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • No elevator

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.35 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 500 per stay
  • Heated pool maintenance fee: USD 60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 18 for adults, and USD 6 to 10 for children
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size
  • Rollaway bed fee: USD 11.35 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 11:00 AM to 6:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encore Resort Reunion Kissimmee
Encore Resort Reunion
Encore Reunion Kissimmee
Encore Reunion
Encore Resort at Reunion
Encore Resort and Water Park At Reunion by Rentyl Resort
Encore Resort and Water Park At Reunion by Rentyl Kissimmee

Frequently asked questions

How close is Encore Resort and Water Park At Reunion by Rentyl to the airport?

Encore Resort and Water Park At Reunion by Rentyl is 17.5 mi (26-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

Does Encore Resort and Water Park At Reunion by Rentyl have an airport shuttle?

Airport shuttle services are not available at Encore Resort and Water Park At Reunion by Rentyl.

How close is Encore Resort and Water Park At Reunion by Rentyl to the beach?

This resort is 9.5 mi (15-min drive) from Hideaway Bay and 9.7 mi (16-min drive) from Getaway Glen. Don't forget your sunscreen!

Does Encore Resort and Water Park At Reunion by Rentyl offer free breakfast?

Free breakfast isn’t offered at Encore Resort and Water Park At Reunion by Rentyl, but cooked-to-order breakfast is offered for a fee of between USD 6 and 18 for adults, USD 6 and 10 for children. It's available every day from 8:30 AM to 11 AM.

Is there a casino at Encore Resort and Water Park At Reunion by Rentyl?

No, there is no casino at this resort.

What time is check-in at Encore Resort and Water Park At Reunion by Rentyl?

Check-in start time: 4 PM; Check-in end time: 5:30 AM. A fee applies for early check-in.

Is there free parking at Encore Resort and Water Park At Reunion by Rentyl?

This resort offers free self parking and extended parking.

Does Encore Resort and Water Park At Reunion by Rentyl have a pool?

Encore Resort and Water Park At Reunion by Rentyl features an outdoor pool and a children's pool. Guests can enjoy pool access from 11:00 AM to 6:00 PM.

Does Encore Resort and Water Park At Reunion by Rentyl have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, pool views, and a poolside location.

Does Encore Resort and Water Park At Reunion by Rentyl have a spa?

This resort has a spa, which features massages, mani/pedis, and facials.

How close is Encore Resort and Water Park At Reunion by Rentyl to downtown Kissimmee?

Encore Resort and Water Park At Reunion by Rentyl is 3.7 mi away from Four Corners.

Encore Resort and Water Park At Reunion by Rentyl Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 570 out of 982 reviews
Rating 8 - Good. 178 out of 982 reviews
Rating 6 - Okay. 98 out of 982 reviews
Rating 4 - Poor. 57 out of 982 reviews
Rating 2 - Terrible. 79 out of 982 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 4 nights in Feb 2025

10/10 Excellent

Roula

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was really exceptional!! They even upgraded us upon arrival to a bigger house! Everything was clean, my kids loved the waterpark close by…the only complaint I would have is that the patio door alarm was broken which would make the alarm go off every 10 seconds…although someone did come to “fix” it (he only put some tape around it temporarily) the tape eventually came off again making the alarm go off again at all hours of the night. It was eventually fixed by the second to last day of our stay.
Stayed 9 nights in Feb 2025

8/10 Good

Michael

Stayed 3 nights in Feb 2025

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value! The homes are spacious, clean , convenient, private and comfortable!
Stayed 4 nights in Feb 2025

10/10 Excellent

Shannon

Traveled with group
Stayed 4 nights in Feb 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house was great and had lots of space and was very clean and well stocked.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kayla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encore Resort was a nice place! We had an issue with our patio door in the middle of the night & maintenance came immediately and fixed the issue! Can’t wait to visit again. They even held our bags until it was time for check-in.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chelsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

2/10 Terrible

THOMAS, Cocoa

Stayed 2 nights in Jan 2025

10/10 Excellent

darren

Liked: Cleanliness, staff & service, property conditions & facilities
We have a great time would go back
Stayed 11 nights in Jan 2025

8/10 Good

Blanca

Traveled with family
Liked: Property conditions & facilities, room comfort

OK

The house was large and spacious, but it was not clear and we reported some things that did not work well and they never managed to repair them. Considering the number of options in Orlando, I probably won't rent here again
Stayed 5 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 7 nights in Dec 2024

6/10 Okay

Tracy, Shelbyville

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Spacious
Stayed 10 nights in Dec 2024

4/10 Poor

Larissa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our stay at Encore Resort on Dec 23 2024 until January 7th 2025 was extremely disappointing. Upon arrival, the first home they assigned us was unacceptable, so we had to request a different one. The second home was slightly better but still far from what we expected. The house they offered as the "only option available" was filthy despite their promise to clean it. The carpets were extremely dirty, with trash scattered throughout the house, including under the beds. Shockingly, we found packages and even a cigar under one of the beds! An underwear from a past guests was found in the washer! The towels provided were dirty on the very first day, forcing us to wash them ourselves. The same went for the bed sheets—they smelled bad, had hair on them, and were so wrinkled it was obvious they hadn’t been cleaned. The kitchen was also filthy, with dirty floors, grimy cabinets, and even the limited kitchen gadgets provided were in terrible condition. This house was supposed to accommodate around 20 people, yet there weren’t nearly enough kitchen supplies. What little was provided was outdated and unusable. The worst part of our stay was the overall dirtiness. The entire house was so dirty that we were uncomfortable walking barefoot, especially on the carpets in the bedrooms. Encore Resort’s lack of cleanliness and attention to detail made our stay unpleasant and stressful. I would not recommend this resort to anyone looking for a clean and comfortable place.

10/10 Excellent

Franklin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 7 nights in Dec 2024

6/10 Okay

Genelly

Liked: Staff & service
Property was spacious and comfortable. The rug was dirty with odor and needs replacing. The blinds were broken going out to pool. We did not realize the property charged excessive fees.
Stayed 4 nights in Dec 2024

2/10 Terrible

Maziyar

Traveled with family and small children
Disliked: Cleanliness, staff & service
Terrible and rude staff. Ordered fries for kids and it took 30 mins even though there was no body there. I called ahead and asked for pool heater. During check in I asked them about it and the girl checking us in said just press the button on the heater. It wouldn’t work. I called back after and they said they have to turn it on from their side. I have 4 kids and asked to check out an hour late and they said no because they have guests checking in at 4pm. They have 5 hours to clean! Their check out instructions is basically asking you to do everything for them. What are we paying for? There is literally nothing around you for 10 mins and single lane which makes driving anywhere in traffic so much fun. Terrible!
Stayed 3 nights in Dec 2024

8/10 Good

Aiesha

Stayed 2 nights in Dec 2024

10/10 Excellent

Orlando

Stayed 2 nights in Dec 2024

10/10 Excellent

Rani

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

jose, orlando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The easy access to different places like Disney,and some other restaurants.the convenience to have a private pool and the water park .service was great .I have to mention that maintenance department is great fast response and very professional.thanks guys . looking forward to coming back soon
Stayed 7 nights in Dec 2024

8/10 Good

Reshma

Stayed 11 nights in Dec 2024

10/10 Excellent

Anaise

Traveled with family and small children, Traveled with pets
Liked: Staff & service, amenities
I loved it, we end up extending our stay.
Stayed 3 nights in Dec 2024

2/10 Terrible

Freddy

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Horrible communication
Stayed 2 nights in Dec 2024