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4.3 out of 5

"I loved everything. Clean rooms. Friendly staff. Microwaves available. " More

By a verified traveler on Tue 20 Apr 2021

Hotel Description

4-star Mediterranean hotel near Disney Springs®

In Orlando

Within 3 miles (5 km) of this hotel, you'll find Disney Springs® and Orlando Vineland Premium Outlets. Disney's Typhoon Lagoon Water Park and Lake Buena Vista Factory Stores are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free WiFi, flat-screen TVs

The 200 guestrooms boast modern comforts like flat-screen TVs with cable channels, along with free WiFi. Other amenities include room service, coffee/tea makers, and free local calls.

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$85* Per night/room Apr 25 - Apr 26

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Mobility, Bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

Family (2)
5 out of 5
I loved everything. Clean rooms. Friendly staff. Microwaves available.

Posted by on Apr 20, 2021

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5 out of 5
Great location. very convenient. Comfortable room and bed. Courteous staff. Nice pool. The cool water was great after a long day at the parks. Great value. Would recommend this hotel.

Posted by on Apr 19, 2021

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3 out of 5
The staff and the property itself was great. The issues we had was the other guest in the room that was connected to ours. They were very loud until 2-3 am and kept us awake even after the complaints we made with the front desk. This happened a couple of different nights during our stay. The doors that connect the two rooms while they are both closed they are over tile areas and nothing is below the door too prevent sound from traveling from the next room. It’s a nice hotel to stay at as long as you have decent guess in a row next to yours. We even asked the hotel staff if we could move rooms and were told no.

Posted by on Feb 24, 2021

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Comment from Hotel Management

Feb 25, 2021 by Front Desk team

Hello, Thank you for the kind words. We will address the noise issues with the security staff

About the Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

Location 8686 Palm Pkwy, Orlando, FL 32836

Property Features

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel offers its guests an outdoor pool, a waterslide, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel. Free self parking is available. This 4-star Orlando hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 7 levels
  • Built in 1989
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Orlando International Airport (MCO) (28.8 km / 17.9 mi)
  • Parking: Free self parking

Room Amenities

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel offers 200 air-conditioned accommodations with safes and coffee/tea makers. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 6:30 AM and 9:30 AM.

H Street Grille - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

H Street Lounge - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 14.57 per accommodation, per night

The resort fee includes:

  • Shuttle service
  • Phone calls
  • Faxes

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.00 and USD 18.00 for adults, USD 6.00 and USD 18.00 for children (approximately)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Orlando Lake Buena Vista
  • Comfort Inn Orlando Lake Buena Vista Hotel
  • Comfort Inn Lake Buena Vista Hotel
  • Comfort Inn Lake Buena Vista
  • Comfort Inn Buena Vista
  • Comfort Orlando Lake Buena Vista
  • Comfort Buena Vista
  • Crowne Plaza Orlando Lake Buena Vista
  • Royale Parc Hotel Orlando Lake Buena Vista
  • Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Hotel
  • Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Orlando

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.