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4.0 out of 5

"One particular front desk representative name Tsolo was AWESOME & very accommodating.... Hotel needs a little upgrading & painting but other than that ... " More

By a verified traveler on Sun 12 Aug 2018

Hotel Description

Family-friendly 3.5-star resort near Lake Buena Vista Factory Stores

In entertainment district

You'll find Lake Buena Vista Factory Stores and Orlando Vineland Premium Outlets within 3 miles (5 km) of this resort. Disney Springs® and Epcot® are also within 6 miles (10 km).

Onsite dining, 2 outdoor tennis courts

This resort features 2 restaurants, 2 outdoor tennis courts, and an outdoor pool. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and free perks like full breakfast and free self parking.

Free Internet, LCD TVs

Featuring conveniences like living rooms and refrigerators, the 279 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. 24-hour room service, microwaves, and rainfall showerheads are also available.

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$91* Per night/room Nov 11 - Nov 12

Deluxe Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Buena Vista Suites ratings based on 89 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Buena Vista Suites

Everyone (55) Couples (2) Family (9)
2 out of 5
The room was big and clean. Comfortable beds. Requested a pack n play when booked, requested agian when we checked in. Went to the parks, got back late no pack n play. Refridgerator didnt work, called down stairs, clerk was very rude. Very snappy, didnt want to be bothered. Was told that the refridgerator was just a cooler. Hot water ran out. 3 adults 2 kids, wasnt long showers. Breakfast was good.

Posted by on Sep 29, 2019

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4 out of 5

Posted by on Sep 8, 2019

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5 out of 5
I didn't like that I was charged a late fee when my check in was for Sunday not Saturday. I arrived at 5am on Sunday. Somehow they stated I was scheduled for Saturday and my flight was not my hotel check in.

Posted by on Aug 19, 2019

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5 out of 5
Beautiful property! I'd recommend staying at this property. Great location!

Posted by on Aug 15, 2019

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3 out of 5
This hotel hotel was good but has the potential to be great if they work on a few things. For one it is close to all the parks. The rooms are big with comfortable beds and a great shower. My favorite part about the room was the lighting and view. Morning breakfast was good. Nothing fancy, but it’s food with fresh fried eggs option. The pool was great! Pablo who worked at the dinner was awesome. He’s such a great guy, and so kind and attentive to the guests. Now the cons: Housekeeping was not up to par. They looked unhappy and took an eternity to get to the rooms. Although the room looked amazing on arrival, they didn’t do such a good job cleaning during my stay. They even hang a stained towel on the rack which I thought was an insult. My other issue was with the salt content of the food. Please be mindful that salty does not equal to tasty. The food at times were too salty. Consider those with hypertension and heart disease when preparing meals. You can put salt and pepper packs to be added if needed. And last but not least, I don’t like to hassled with free vacation offer. The lady at the desk was very pushy and could not take no for an answer. I had to literally walk away and ask her to leave me alone. Other than these things, my stay was good. I would return if these thing were changed.

Posted by on Aug 13, 2019

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3 out of 5
The size of the room was very comfortable. Liked the shuttle service to the Disney parks. The cleanliness and maintenance of the place should be improved. There was a blood mark on the bathroom door, a big one as if someone with a bloody hand opened the door. A towel with yellow stains was left for us to use. There was a leak in the ceiling in the lobby, towels were on the floor and on the sofa to collect the water. There were many dead frogs in the pool. I met two teanegers staying at the hotel that refused to get in the pool because of the dead frogs. Blankets weere not soft, their warmest blanket was a heavy crocheted. Styrofoam cups are used for coffee and other drinks at the buffet nstead of porcelan cups. There was a daily hotel fee charged when we arrived even though we booked and paid through Travelocity. The door to the hall is not sound proof and it not flush to the floor or wall. The light from the hall goes through. My son could hear every one in the hallway until 2 am when he moved to the extra bed in the other room.

Posted by on Jul 30, 2019

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2 out of 5
The spa was full of algae . It appeared that it had not been serviced in months. The check in staff was rude and appeared to hate her job. She did not make guest feel welcome . The maid staff serviced rooms until late at at night . Seemed a bit odd. Kids ran up and down the halls . It was more like staying at motel 6.

Posted by on Jul 24, 2019

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4 out of 5
The Elevator was very slow to wait for it . The hotel restaurant was ok. Pricy and small portions, the breakfast staff did an amazing job cleaning up the tables after each table left!

Posted by on Jul 20, 2019

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5 out of 5
I enjoyed my stay. Quiet room, clean, friendly staff, and getting a complimentary breakfast was great. I also liked the fact that there was places to get food so fast. Thank you!

Posted by on Jul 18, 2019

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5 out of 5
It was convent to other restaurants, a drug store, and a nearby convention center.

Posted by on Jul 8, 2019

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Property Features

As a guest of Buena Vista Suites, you'll find an outdoor pool, outdoor tennis courts, a spa tub, and a fitness center. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. There are 3 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Buena Vista Suites. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Orlando resort.

  • 1 building
  • 279 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 1993
  • Full breakfast (free)
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Separate living room
  • Free WiFi
  • Outdoor tennis courts - 2
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (29 km / 18 mi)
  • Property shuttles: Free shopping center shuttle; theme park shuttle
  • Parking: Free self parking

Room Amenities

Buena Vista Suites offers 279 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate living rooms. 42-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Orlando resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in February 2019.

  • Living room
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Bistro Pizza Express - This restaurant specializes in pizza and serves dinner only.

The Vista Bistro - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Basketball on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 19.07 per accommodation, per night

The resort fee includes:

  • Sporting facilities or equipment
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buena Vista Suites
  • Buena Vista Suites Hotel
  • Buena Vista Hotel Orlando
  • Buena Vista Suites Hotel Orlando
  • Buena Vista Suites Orlando
  • Buena Vista Suites Resort Orlando
  • Buena Vista Suites Resort
  • Buena Vista Suites Resort
  • Buena Vista Suites Orlando
  • Buena Vista Suites Resort Orlando

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Orlando-Hotels-Buena-Vista-Suites.h3910-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.