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4.5 out of 5

"Hotel was very, clean. Staff was extremely helpful and friendly. Pool area was awesome, my kids loved it. Easy, onsite parking. Located close to area ... " More

By a verified traveler on Mon 26 Feb 2018

Hotel Description

Family-friendly 4-star hotel near The Wheel at ICON Park™

In entertainment district

You'll find Pointe Orlando and The Wheel at ICON Park™ within 2 miles (3 km) of this hotel. Orange County Convention Center and SeaWorld® Orlando are also within 2 miles (3 km).

Renovated in 2017

This hotel features 2 bars/lounges, a poolside bar, and a restaurant. Bring the family and enjoy the children's club, waterslide, and kid-friendly dining. Traveling on business? Take advantage of the 24-hour business center, laundry service, and valet parking.

Comfy beds, flat-screen TVs

Boasting comforts like pillowtop beds and premium bedding, the 290 guestrooms also offer furnished balconies and flat-screen TVs with cable channels. IPod docks, DVD players, and room service are also available. Weekly housekeeping is available.

Studio, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$100* Per night/room Oct 25 - Oct 26

Suite, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Accessible, Bathtub (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Las Palmeras by Hilton Grand Vacations ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Las Palmeras by Hilton Grand Vacations

Everyone (6)
5 out of 5

Posted by on Feb 27, 2019

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2 out of 5

Bad Experience

Pros: Sorry we chose this hotel. Won't be back.
Cons: See above.
Location: Lots of traffic.
Hotels fees were ridiculous - daily fee charges to park and to use WIFI. After check in, we were told to go to concierge desk for a free gift. The gift turned out to be a 90 minute presentation we had to go to for a time share sales pitch. The free gift was a 120.00 hold on my credit card until I went to the sales pitch. Then I would get a 100.00 gift card. Told them we had no interest in it but was told we had to go. Maid service was minimal. Employees were not very helpful and had an attitude they didn't care. WILL NOT GO BACK. Beware the confusing and uncalled for extra charges. Hilton did not impress.

Posted by on Mar 7, 2018

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Comment from Hotel Management

Mar 9, 2018 by Eileen

We’re sorry to hear you had issues during your stay with us and want you to know this is not the type of experience we aim for our guests to have during their stay. We have passed this feedback on to the appropriate departments for correction. We hope you’ll give us the chance to make it up to you in the future should your travels bring you back to Orlando. Peter M. Merrill General Manager HGV Orlando Resorts

5 out of 5
Hotel was very, clean. Staff was extremely helpful and friendly. Pool area was awesome, my kids loved it. Easy, onsite parking. Located close to area attractions on I-drive. Would definitely stay here again!

Posted by on Feb 26, 2018

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5 out of 5
Pros: everything
i had a really nice visit and stay at your property. i would recommend this property to all of my family and friends.

Posted by , from Fl on Feb 1, 2018

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Comment from Hotel Management

Feb 21, 2018 by Eileen

Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Orlando. Peter M. Merrill General Manager HGV Orlando Resorts

5 out of 5
Great location - directly across the street to the Orange County Convention Center (an easy walk)

Posted by , from P on Jan 21, 2017

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Comment from Hotel Management

Jan 25, 2017 by Eileen

Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill General Manager HGV Orlando Resorts

5 out of 5
So pretty there and the staff was very helpful and nice.

Posted by on Dec 28, 2016

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About the Las Palmeras by Hilton Grand Vacations

Location 9501 Universal Blvd, Orlando, FL 32819

Renovations + Closures

The following facilities or services will be unavailable from June 8 2020 to December 31 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Children's club
  • Dining venue(s)

Property Features

Las Palmeras by Hilton Grand Vacations offers its guests an outdoor pool, a waterslide, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1595 square feet (148 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the family-friendly Las Palmeras by Hilton Grand Vacations. Parking is available for a fee. A complete renovation of Las Palmeras by Hilton Grand Vacations was completed in March 2017. This 4-star Orlando hotel is smoke free.

  • 1 building
  • 290 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • 1595 sq ft of conference space
  • 148 sq m of conference space
  • Built in 2008
  • Dining venue
  • Bar by the pool
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Waterslide
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orlando Intl. Airport (MCO) (19.5 km / 12.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Las Palmeras by Hilton Grand Vacations offers 290 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and DVD players. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided weekly. Renovation of all guestrooms was completed in March 2017.

  • Private balcony (furnished)
  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 11 AM.

Fiorella's Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-out is available.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.13 per accommodation, per night

The resort fee includes:

  • Phone calls
  • Additional inclusions
  • WiFi access (may be limited)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 25 per person (approximately)
  • Self parking fee: USD 22 per night (in/out privileges)
  • Valet parking fee: USD 28 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orlando Boulevard
  • Westin Orlando
  • Westin Orlando Boulevard
  • Westin Orlando Universal
  • Westin Orlando Universal Boulevard
  • Westin Universal Boulevard
  • Westin Universal Boulevard Hotel
  • Westin Universal Boulevard Hotel Orlando
  • Westin Universal Boulevard Orlando
  • Westin Universal Orlando
  • Westin Imagine Orlando Hotel Orlando
  • Westin Orlando Universal Boulevard Hotel
  • Las Palmeras Hilton Grand Vacations Club Hotel Orlando
  • Las Palmeras Hilton Grand Vacations Club Orlando
  • Las Palmeras Hilton Grand Vacations Hotel Orlando
  • Las Palmeras Hilton Grand Vacations Hotel
  • Las Palmeras Hilton Grand Vacations Orlando
  • Las Palmeras Hilton Grand Vacations
  • Las Palmeras by Hilton Grand Vacations Hotel
  • Las Palmeras by Hilton Grand Vacations Orlando
  • Las Palmeras by Hilton Grand Vacations Hotel Orlando
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.