2/10 Terrible
Sacoya M.
27 abr. 2025
No le gustó: Limpieza
Unsatisfied
We arrived to the property late (1 am) due to a late flight. I had received instructions for how to enter the property once I booked, so no issue there. However, when we got there we didn’t see the keypad on the door. It’s small and very easy to miss if you pull all the way into the drive way. We were struggling for 10 minutes trying to get into the property from a lock box on the side of the house. Granted it was late- I didn’t expect the property manger to be up, so I will give grace for them not answering when we called. However after I called VRBO customer service, is when the property manager called us back. They explained where the keypad was and then we were able to get in. Moving on to the neighborhood, it was SKETCHY, not the nicest part. Once inside, it smelled like smoke. It was hard to sleep due to the stench. There was hair in the closet, in the shower and dog hair on the beds. We stayed that night due to not having any other option, given we had already paid. We decided to get a hotel, because we felt uncomfortable staying there another night. If you’re visiting FL with family & young kids I would consider other options. The only thing I can say is - It looks exactly like it does on the pictures listed.
Sacoya M.
Se hospedó 2 noches en abril de 2025