Book Hotels in Ojo Caliente, NM

"For the price it was good"

"Will definitely consider this property again when I return to the area."

"Great room wonderful staff"

"Great place to stay. Many amenities. It’s part of the resort and casino. Lots of entertainment. Room was a casita. Very comfortable."

"make sure to check if the pool is open/working. it was hiddden on their website. Hotel wasnt very nice."

"On checking in, tI thought I had hit a home run. Until I got into the room. Smallest room I’ve had ever. The rooms are old and sad. Half the plugs near the bed for charging electronics didn’t work. The sink drain was broken. The room was on one of the courtyards making it the most pet friendly place I stayed in a 2 week trip. The ice machine was in a secure area outside the reception to their restaurant, which was which was locked except 3-9 pm when the restaurant was open. Inconvenient. The pet area was cleaner than the room. I wanted to tell the staff, but when I went to check out, the receptionist was too busy talking on the phone. There was one person ahead of me, but the receptionist kept answering the phone. Looked like she was the only staff at the desk, and was never trained to take care of the customers waiting in front of her. Her supervisor should teach her to answer the phone”Thank you for calling the Sagebrush Inn, would you please hold. After waiting 5 minutes, I dropped the keys on the desk and left. If she didn’t understand customer service why should I care. Answering the phone while people are waiting is the same as having 3 people in line and serving the last person first"