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Hilton Santa Fe Buffalo Thunder

4-star property
20 Buffalo Thunder Trl, Santa Fe, NM 1-855-201-7819
4.0 out of 5
Very good!
See all 27 travelocity Reviews

"The property was nice but there are signs of it aging. The only knock on our stay was that we asked twice for someone to clean our room and provide c ... " More

By a verified traveler on Sat 20 May 2023

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Hotel Description

Family-friendly 4-star hotel near Towa Golf Resort

In entertainment district

At this Santa Fe hotel, you'll be within half a mile (1 km) of Towa Golf Resort and 6 miles (10 km) of Cities of Gold Casino. Don Quixote Distillery and Winery is within 6 miles (10 km) and Santa Fe Opera is within 9 miles (15 km).

Golf course, fitness center

This smoke-free hotel features a golf course, a casino, and a full-service spa. There's fun for all ages with a children's pool and an arcade/game room, and families will appreciate the onsite laundry facilities. Free self parking is free for guests, and you can enjoy a meal in one of the 3 restaurants.

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$253* Per night/room Jun 14 - Jun 15

Suite, Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Santa Fe Buffalo Thunder ratings based on 27 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Santa Fe Buffalo Thunder

Everyone (13) Couples (5) Family (7)
4 out of 5
The property was nice but there are signs of it aging. The only knock on our stay was that we asked twice for someone to clean our room and provide clean towels and we were ignored. I also paid a bit more for a balcony, and we ended up with a walk out patio that overlooked the parking lot which faced an RV. The hotel was empty and it would have been easy for Hilton to give us an excellent stay. They just missed the mark.

Posted by on May 20, 2023

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Comment from Hotel Management

May 30, 2023 by Jason

Hi Robert, Thank you for staying with us and the feedback here. We are looking into how we missed you on housekeeping service and certainly wish we had got the view you desired. Hope you enjoyed some other aspects of you stay that may lead to a future stay with us. Regards, Jason SchlieningHotel General Manager

5 out of 5
Everything at the hotel is clean and nice. I would like to come back and enjoy the pool once it opens again.

Posted by on Mar 25, 2023

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Comment from Hotel Management

Apr 16, 2023 by Jason

Hi Olivia, Yes! Hope to see you soon, especially when our pools re-open!Jason SchlieningHotel General Manager

4 out of 5
Off season so pool is closed Super clean facility Nicely separated from casino so nice get away

Posted by on Mar 24, 2023

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Comment from Hotel Management

Mar 24, 2023 by Jason Schliening

Hi James, Thank you for the feedback here on cleanliness. We take pride in that area. We'll have the outdoor pool open in May!

4 out of 5
The place is nice. We had a balcony which was really cool to have. I did call a line connected to the hotel verifying if the pool was working. Was lied to and told it was working fine. The slots just took your $ I’ve never lost so much . My boyfriend too he gave up on roulette. It took his $ every time. The front desk guy was nice when we got in . It is a beautiful property. Needed more selection of restaurants open. Most were closed when we got there. One morning went to get a coffee at Starbucks . The lady said the girl her replacement never showed up. So they closed early. Couldn’t get a coffee. There is no room cleaning service unless asked for. We don’t mind we did get towel replacements since we were there 5 days . It’s well past Covid so they should have that up and going again. It just saves them $ . But I’m sure a lot of hotels are doing that. Our bed was comfortable pillows were soft. Shower had a lot of pressure and got warm fast . So overall not too bad :)

Posted by on Nov 5, 2022

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Comment from Hotel Management

Nov 10, 2022 by Jason

Hello Nikki, We regret that we fell short on your expectations and the misinformation. We do strive to keep all of our updates available on our website: buffalothunderresort.com. We certainly hope to see you again soon and feel free to call me at the resort should you have any questions or concerns. Regards, Jason SchlieningDirector of Front Office

4 out of 5

Posted by , from Austin on Aug 26, 2022

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3 out of 5
Clean

Posted by on Mar 13, 2022

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Comment from Hotel Management

Mar 14, 2022 by Jason

Hello, We certainly wish your rating was a five! If you have further feedback to help us improve; feel free to reach out to me directly. Regards, Jason Schliening Director of Front Office

3 out of 5
A lot bigger than I thought. Breakfast was great.

Posted by on Nov 14, 2021

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Comment from Hotel Management

Nov 14, 2021 by Jason

Hi Thomas, Thank you for staying with us! We'll share your comments with our food and beverage staff. Hope to see you again soon-

3 out of 5

Posted by on Nov 8, 2021

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4 out of 5
Limited restaurant options

Posted by , from San Antonio on Oct 29, 2021

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Comment from Hotel Management

Oct 31, 2021 by Jason

Thank you for the feedback here. We are indeed striving to get more restaurants open aside from the Pueblo Deli, Red Sage and Iguana Cafe. Hope to see you again down the road.

4 out of 5

Posted by on Sep 17, 2021

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About the Hilton Santa Fe Buffalo Thunder

Location 20 Buffalo Thunder Trl, Santa Fe, NM 87506

All-inclusive Details

  • Room service not included

Property Features

Hilton Santa Fe Buffalo Thunder offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. Event space at this hotel measures 72000 square feet (6689 square meters) and includes a conference center. A casino, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Hilton Santa Fe Buffalo Thunder. Free self parking is available. This 4-star Santa Fe hotel is smoke free.

  • 1 building
  • 393 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 2 bars or lounges
  • 72000 sq ft of conference space
  • 6689 sq m of conference space
  • Built in 2008
  • Casino
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Children's pool
  • Outdoor tennis courts - 3
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Hilton Santa Fe Buffalo Thunder offers 393 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. In-room wired and wireless Internet access is available for a surcharge. LCD televisions come with premium satellite channels and pay movies. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • MP3 dock
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Red Sage - Overlooking the pool, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Iguana Cafe - Onsite restaurant. Open daily.

Turquoise Trail - Onsite restaurant. Guests can enjoy drinks at the bar. Open select days.

Nearby Activities

A golf course and 3 outdoor tennis courts are featured at the hotel. A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Ski lessons available nearby
  • Snowmobiling nearby
  • Ski equipment rental shops nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

Wo Pin has 14 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

  • Number of treatment rooms 14
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests will receive smart lock details.

This property doesn't offer after-hours check-in. Guests will receive smart lock details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 per room (weight limit: 75 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car required
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12–25 per person
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buffalo Resort Santa Fe
  • Buffalo Thunder Hilton
  • Hilton Buffalo Thunder Resort
  • Hilton Golf Buffalo Thunder
  • Hilton Golf Resort Buffalo Thunder
  • Hilton Santa Fe Golf Buffalo Thunder
  • Hilton Santa Fe Golf Resort
  • Hilton Santa Fe Golf Resort Buffalo Thunder
  • Santa Fe Resort
  • Hilton Santa Fe Buffalo Thunder Hotel
  • Hilton Buffalo Thunder Hotel
  • Hilton Santa Fe Buffalo Thunder
  • Hilton Buffalo Thunder
  • Hilton Santa Fe Golf Resort And Spa At Buffalo Thunder
  • Santa Fe Hilton
  • Hilton Santa Fe Buffalo Thunder Hotel
  • Hilton Santa Fe Buffalo Thunder Santa Fe
  • Hilton Santa Fe Buffalo Thunder Hotel Santa Fe

You should know

  • The seasonal pool will open May 04 and close October 01.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.