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4.1 out of 5

"Very clean nice rooms easy check in and Pleasant employees " More

By a verified traveler on Fri 31 Jan 2020

Hotel Description

Family-friendly 4-star hotel near Don Quixote Distillery and Winery

In entertainment district

Within 6 miles (10 km) of this hotel, you'll find Don Quixote Distillery and Winery and Cities of Gold Casino. Santa Fe Opera is within 12 miles (20 km) and Santuario de Chimayo is within 16 miles (25 km).

Golf course, indoor pool

This hotel features a golf course, a casino, and a full-service spa. Bring the family and enjoy the children's pool, arcade/game room, and kid-friendly dining. Free self parking is free for guests, and you can enjoy a meal in one of the 6 restaurants.

Comfy beds, WiFi

The 393 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include MP3 docks, 24-hour room service, and LCD TVs with satellite channels. Housekeeping is available on request.

Standard Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$127* Per night/room Mar 8 - Mar 9

Suite, Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Santa Fe Buffalo Thunder ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Santa Fe Buffalo Thunder

Everyone (14) Couples (2) Family (2)
2 out of 5

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 2, 2020 by Hilton Santa Fe Buffalo Thunder Executive Team

Thank you for your response. We are always looking for ways to ensure that each guest experiences the very best we have to offer. We welcome any additional comments or suggestions you would like to share. We certainly hope you give us another opportunity in the future.

4 out of 5

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 17, 2020 by Hilton Santa Fe Buffalo Thunder Executive Team

Thank you so very much for your review David! We are so glad you chose to stay with us. We welcome any additional comments or suggestions you would like to share. Come back and see us soon!

5 out of 5
Very clean nice rooms easy check in and Pleasant employees

Posted by on Jan 31, 2020

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Comment from Hotel Management

Feb 3, 2020 by Hilton Santa Fe Buffalo Thunder Executive Team

Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

5 out of 5
There was plenty of things to do at the hotel, we had a lot of fun.

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 6, 2020 by Hilton Santa Fe Buffalo Thunder Executive Team

Thank you for your review. We are thrilled that you enjoyed your stay with us, you are one of our most valued guests, and your satisfaction is our priority. We look forward to seeing you again soon, so that we can continue to deliver the excellent service that you deserve.

5 out of 5
When we took our showers the tub water was not draining properly..

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 5, 2019 by Hilton Santa Fe Buffalo Thunder Executive Team

Thank you for taking the time to share your feedback on your previous stay with us, and please accept our apologies that your experience was not up to our normal standards. We appreciate you bringing these issues to our attention so that we have the opportunity to review and correct internally. We certainly hope you give us a second chance and consider staying with us in the future.

5 out of 5
It was a great place to stay when I needed to get out of the city!

Posted by on Nov 1, 2019

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Comment from Hotel Management

Nov 2, 2019 by Hilton Santa Fe Buffalo Thunder Executive Team

Thank you for taking the time to write a review. We are so thrilled to hear that you enjoyed your stay with us and look forward to welcoming you back again very soon!

5 out of 5
The hotel added the ambiance of the Southwest. Made our stay in Santa Fe extra nice. The only negative comment was the difficulty in connecting to the WiFi. Certain areas of the hotel including our room were dead spots. However, we will definitely return.

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 10, 2019 by Hilton Santa Fe Buffalo Thunder Executive Team

Thank you so much for taking the time to share your feedback with us. We are glad to hear you enjoyed your stay! We apologize for the frustrations you encountered with the internet. We are currently working with the casino to fix this issue. Should you return to New Mexico in the future we hope to welcome you back.

4 out of 5

Posted by on Sep 30, 2019

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Comment from Hotel Management

Sep 30, 2019 by Hilton Santa Fe Buffalo Thunder Executive Team

Thank you so very much for your review. We are so glad you chose to stay with us. We welcome any additional comments or suggestions you would like to share. Come back and see us soon!

4 out of 5
Handicap accessible was so far from the elevator, made it difficult for my spouse.

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 9, 2019 by Hilton Santa Fe Buffalo Thunder Executive Team

Thank you for staying with us. We appreciate your honesty as we look for reviews to provide insight and constructive feedback regarding our hotel’s service and amenities to better our guest experience. Due to fire and safety regulations our accessible rooms is required to be located to the nearest exit if a fire were to occur. This would ensure our guests safe and easy access to the nearest exit.

5 out of 5
Staff was very friendly and checking in was a breeze. I will recomend this property to friends

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 22, 2019 by Hilton Santa Fe Buffalo Management Team

Thank you for leaving us such a wonderful review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

About the Hilton Santa Fe Buffalo Thunder

Location 20 Buffalo Thunder Trl, Santa Fe, NM 87506

All-inclusive Details

  • Room service not included

Property Features

Hilton Santa Fe Buffalo Thunder offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. Event space at this hotel measures 72000 square feet (6689 square meters) and includes a conference center. A casino, an indoor pool, and a children's pool are also featured at the family-friendly Hilton Santa Fe Buffalo Thunder. Free self parking is available. Smoking is allowed in designated areas at this 4-star Santa Fe hotel.

  • 1 building
  • 393 guestrooms or units
  • 5 levels
  • 6 dining venues
  • 3 bars or lounges
  • 72000 sq ft of conference space
  • 6689 sq m of conference space
  • Built in 2008
  • Casino
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Outdoor tennis courts - 3
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Santa Fe Municipal Airport (SAF) (36.6 km / 22.8 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Hilton Santa Fe Buffalo Thunder offers 393 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Santa Fe hotel provides wired and wireless Internet access for a surcharge. LCD televisions come with premium satellite channels and pay movies. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekends from 8:00 AM and 11:00 AM.

Red Sage - This restaurant overlooks the pool. Guests can enjoy drinks at the bar. A children's menu is available.

Painted Parrott - This buffet restaurant serves dinner only. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a golf course, outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Spa Services

Wo P In has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 14
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests will receive smart lock details.

This property doesn't offer after-hours check-in. Guests will receive smart lock details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car required
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.00 and USD 14.00 for adults, USD 4.00 and USD 5.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buffalo Resort Santa Fe
  • Buffalo Thunder Hilton
  • Hilton Buffalo Thunder Resort
  • Hilton Golf Buffalo Thunder
  • Hilton Golf Resort Buffalo Thunder
  • Hilton Santa Fe Golf Buffalo Thunder
  • Hilton Santa Fe Golf Resort
  • Hilton Santa Fe Golf Resort Buffalo Thunder
  • Santa Fe Resort
  • Hilton Santa Fe Buffalo Thunder Hotel
  • Hilton Buffalo Thunder Hotel
  • Hilton Santa Fe Buffalo Thunder
  • Hilton Buffalo Thunder
  • Hilton Santa Fe Golf Resort And Spa At Buffalo Thunder
  • Santa Fe Hilton
  • Hilton Santa Fe Buffalo Thunder Hotel
  • Hilton Santa Fe Buffalo Thunder Santa Fe
  • Hilton Santa Fe Buffalo Thunder Hotel Santa Fe

You should know

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.