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Hilton Santa Fe Buffalo Thunder

4.0 star property
Family-friendly 4-star resort near Towa Golf Resort

Choose dates to view prices

Photo gallery for Hilton Santa Fe Buffalo Thunder

Suite, 1 King Bed | View from room
Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk
Reception
Reception
3 restaurants, dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
20 Buffalo Thunder Trl, Santa Fe, NM, 87506
  • Place, Buffalo Thunder Resort and Casino
    ‪2 min walk‬
  • Place, Towa Golf Resort
    ‪8 min walk‬
  • Place, Cities of Gold Casino
    ‪4 min drive‬
  • Airport, Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪31 min drive‬

Room options

View all photos for 1 King With Balcony

Premium bedding, pillowtop beds, in-room safe, desk

1 King With Balcony

9.0 out of 10
Wonderful
(37 reviews)
  • 388 sq ft
  • Desert view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds With Balcony

2 Queen Beds With Balcony | Premium bedding, pillowtop beds, in-room safe, desk

2 Queen Beds With Balcony

8.6 out of 10
Excellent
(27 reviews)
  • 388 sq ft
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Qn Beds Accessible Room

Premium bedding, pillowtop beds, in-room safe, desk

2 Qn Beds Accessible Room

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Two Queen Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • 388 sq ft
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

One King Bed, Roll In Shower

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • Desert view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 495 sq ft
  • Desert view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(13 reviews)
  • 689 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 592 sq ft
  • Desert view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Two Queen Beds

Suite, Two Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

Suite, Two Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 614 sq ft
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 2 Queen Beds

Superior Suite, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 743 sq ft
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 786 sq ft
  • Desert view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 786 sq ft
  • Desert view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Desert view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | View from room

Suite, 1 King Bed

  • 592 sq ft
  • Desert view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 786 sq ft
  • Desert view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible

  • 388 sq ft
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 388 sq ft
  • Desert view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 786 sq ft
  • Desert view
  • Sleeps 3
  • 1 King Bed

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Desert view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

Standard King | Premium bedding, pillowtop beds, in-room safe, desk

Standard King

9.2 out of 10
Wonderful
(40 reviews)
  • 388 sq ft
  • Desert view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queens

Premium bedding, pillowtop beds, in-room safe, desk

Standard Two Queens

9.0 out of 10
Wonderful
(37 reviews)
  • 388 sq ft
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Two Queens

Premium bedding, pillowtop beds, in-room safe, desk

Executive Two Queens

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Fireplace

Room, 1 King Bed, Fireplace | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Fireplace

8.0 out of 10
Very good
(6 reviews)
  • 388 sq ft
  • Desert view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santa Fe

In entertainment district.At this Santa Fe resort, you'll be within half a mile (1 km) of Towa Golf Resort and 6 miles (10 km) of Cities of Gold Casino. Don Quixote Distillery and Winery is within 6 miles (10 km) and Santa Fe Opera is within 9 miles (15 km).
View more Resorts in Santa FeOpens in a new window

What's nearby

  • Buffalo Thunder Resort and Casino - 2 min walk - 0.1 miles
  • Towa Golf Resort - 8 min walk - 0.5 miles
  • Cities of Gold Casino - 4 min drive - 2.8 miles
  • Santa Fe Opera - 10 min drive - 9.0 miles
  • Nambe Falls - 31 min drive - 13.2 miles

Getting around

  • Santa Fe Depot - 15 min drive
  • Santa Fe Municipal Airport (SAF) - 27 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Thunder Race Book - ‬2 min walk
  • ‪Gabriel's - ‬2 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Sopaipilla Factory Restaurant - ‬3 min drive

About this property

Hilton Santa Fe Buffalo Thunder

Family-friendly 4-star resort near Towa Golf Resort
Hilton Santa Fe Buffalo Thunder offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business center and 25 meeting rooms. Event space at this resort measures 72000 square feet (6689 square meters) and includes a conference center. A casino, an indoor pool, and a children's pool are also featured at the family-friendly Hilton Santa Fe Buffalo Thunder. You'll have access to the indoor pool at a partner property. Free self parking is available.

This 4-star Santa Fe resort is smoke free.

  • 1 building
  • 393 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 2 bars or lounges
  • 72000 sq ft of conference space
  • 6689 sq m of conference space
  • Built in 2008
  • Casino
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Coffee shop
Hilton Santa Fe Buffalo Thunder offers 393 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. LCD televisions come with premium satellite channels and pay movies. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Wo Pin has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

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4.4 out of 5, Excellent, 1,006 reviews
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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 to 25 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 1,200 slot machines
  • 14 gaming tables
  • 24-hour gym
  • 3 outdoor tennis courts
  • 36-hole golf course
  • Arcade/game room
  • Casino (70,000 square feet of space)
  • Children's pool
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Indoor pool
  • Indoor pool (guest access)
  • Optional golf privileges
  • Piano
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Ski storage
  • Sportsbook
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Portable bathtub seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium satellite channels
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 20 to May 15:
  • One of the swimming pools
The following facilities are closed on Tuesday and Wednesday:
  • Full-service spa

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • The seasonal pool will open May 04 and close October 01.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Buffalo Resort Santa Fe
Buffalo Thunder Hilton
Hilton Buffalo Thunder Resort
Hilton Golf Buffalo Thunder
Hilton Golf Resort Buffalo Thunder
Hilton Santa Fe Golf Buffalo Thunder
Hilton Santa Fe Golf Resort
Hilton Santa Fe Golf Resort Buffalo Thunder
Santa Fe Resort
Hilton Santa Fe Buffalo Thunder Hotel
Hilton Buffalo Thunder Hotel
Hilton Santa Fe Buffalo Thunder
Hilton Buffalo Thunder
Hilton Santa Fe Golf Resort And Spa At Buffalo Thunder
Santa Fe Hilton
Hilton Santa Fe Buffalo Thunder Resort
Hilton Santa Fe Buffalo Thunder Santa Fe
Hilton Santa Fe Buffalo Thunder Resort Santa Fe

Frequently asked questions

How close is Hilton Santa Fe Buffalo Thunder to the airport?

Hilton Santa Fe Buffalo Thunder is 18.7 mi (28-min drive) away from the Los Alamos, NM (LAM-Los Alamos County) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Santa Fe Buffalo Thunder?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Hilton Santa Fe Buffalo Thunder on Nov 16, 2025 start from $116.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Santa Fe Buffalo Thunder have an airport shuttle?

Airport shuttle services are not available at Hilton Santa Fe Buffalo Thunder.

Does Hilton Santa Fe Buffalo Thunder offer free breakfast?

Free breakfast isn’t provided at Hilton Santa Fe Buffalo Thunder, but full breakfast is offered for a fee of between USD 12 and 25 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Santa Fe Buffalo Thunder?

During your stay you can enjoy the 70000 square-foot casino on site, featuring 1200 slot machines, 14 gaming tables, and a sportsbook.

What time is check-in at Hilton Santa Fe Buffalo Thunder?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Hilton Santa Fe Buffalo Thunder?

This resort offers free self parking and extended parking.

Does Hilton Santa Fe Buffalo Thunder have a pool?

Hilton Santa Fe Buffalo Thunder features an indoor pool, a seasonal outdoor pool, and a children's pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.One of the pools is closed seasonally each year from October 20 to May 15.

Does Hilton Santa Fe Buffalo Thunder have a restaurant?

Hilton Santa Fe Buffalo Thunder is home to Red Sage, which features pool views.

Does Hilton Santa Fe Buffalo Thunder have a spa?

Pamper yourself with a day at Wo Pin, where you can enjoy body scrubs, massages, and body wraps.

How close is Hilton Santa Fe Buffalo Thunder to downtown Santa Fe?

Hilton Santa Fe Buffalo Thunder is 12.4 mi away from Santa Fe.

Reviews

Hilton Santa Fe Buffalo Thunder Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 559 out of 1007 reviews
Rating 8 - Good. 249 out of 1007 reviews
Rating 6 - Okay. 112 out of 1007 reviews
Rating 4 - Poor. 52 out of 1007 reviews
Rating 2 - Terrible. 35 out of 1007 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary Trip

Cleanliness was great. Especially appreciated night light in restroom. Restaurants good. My only complaint is not enough luggage carts.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Johnny

Disliked: Cleanliness, property conditions & facilities, room comfort

No stars for you

Not impressed at all. This resort was way out of the way and not at all comparable to other casinos in Albuquerque. If you like the nightlife or like to get out and do things, don’t stay here.
Stayed 3 nights in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome time

All the restaurants were really good. Cozy comfortable hotel rooms. Super friendly staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great staff...I have absolutely no complaints about this place, we will be back!!!
Stayed 2 nights in Jul 2025

8/10 Good

Garre, Amarillo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Yolanda

Stayed 2 nights in Jul 2025

6/10 Okay

ERIC, APO AE

Traveled with group
Disliked: Staff & service
the property is fine, most staff were avoiding or stand off ish except for the restraunt staff. the check in person was unfriendly and avoided any questions about property despite our first time here. signage or lack of it is none. arriving after dark and not knowing which direction to go was confusing!
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is an attractive property surrounded by gorgeous landscape 360 degrees. There is some remarkable bronze statues and display cases full of incredible Native American pottery. Large comfortable lobby for socializing. Signage outside the facility and inside is ‘discreet’ (hard to see) so that could be improved. The desk clerk on our arrival was downcast close to the point of rudeness. The housekeeper on our floor smiled and said hello; she seemed glad to see us and happy in her work. It was a Monday and the restaurant and bar closed before we got back from an event and that was disappointing but perhaps understandable.
Stayed 1 night in Jul 2025

10/10 Excellent

Celia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really wonderful property with amazing amenities. Kid friendly with two pools, two hot tubs and an arcade. Great location, close to Nambe Falls and Santa Fe. Rooms were cozy clean and spacious.
Stayed 1 night in Jul 2025

6/10 Okay

John

Traveled with family
Liked: Cleanliness, property conditions & facilities
Had dinner at the Red Sage restaurant. Mentioned to the waiter that we were there for my wife's birthday...no response, not even a happy birthday. Also told the front desk at check in about B-day and dinner...nada. I ordered the scallops and was informed nothing comes with that dish, but the waiter directed me to the extras on the menu. Price the menu so the presentation looks great. My wife's steak came with sides, soooo? I changed to a steak, but both were average. My wife had a small portion of hers remaining, so we asked for a piece of aluminum foil to wrap. We were informed by the waiter that the kitchen would not give out any foil to the wait staff because they were watching their costs. When he returned with a plastic box he went on about how much a to go box costs compared to a piece of foil. I did not need a lesson on economics after paying top dollar for a very average steak. FYI, my background is in the hospitality industry. I have worked for multiple corporate Sheratons (1500 rooms) and Hiltons (1600 rooms) hotels. Managed Front of house, back of house, F & B, Front Office, Recreation, condo rentals, etc. I only mention this to give some background for my next statement. Staff was trained to never say NO to any reasonable request, and if there was any question about honoring a request, speak with your manager. Make the guest happy period. On the positive side, the waiter in the breakfast room (Jimmy) was great not only to us but to every guest. Even though busy.
Stayed 1 night in Jul 2025

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice parking great, clean , New Mexico vibe and that’s what I expect,
Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean property
Stayed 2 nights in Jul 2025

8/10 Good

Melissa

Stayed 1 night in Jul 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Service excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

sheik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. Rooms are beautiful and well appointed - spacious, gorgeous decorations and great views from our room. Breakfast and dinner was delicious. We enjoyed our stay. Highly recommend.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kellie

Stayed 2 nights in Jul 2025

8/10 Good

Jessica

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025