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"Didn’t spend enough time in room. Beds were ok would have preferred a queen size vs regular size a little small " More

By a verified traveler on Tue 05 Sep 2023

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Hotel Description

3-star hotel near Cities of Gold Casino

In entertainment district

You'll be within half a mile (1 km) of Cities of Gold Casino and 2 miles (3 km) of Poeh Museum with a stay here. Towa Golf Resort is within 3 miles (5 km) and Santa Fe Opera is within 12 miles (20 km).

Casino, dining

A casino and a restaurant are featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$93* Per night/room Sep 27 - Sep 28

Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Cities Of Gold Casino ratings based on 32 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Cities Of Gold Casino

Everyone (15) Couples (4) Family (13)
3 out of 5
Didn’t spend enough time in room. Beds were ok would have preferred a queen size vs regular size a little small

Posted by on Sep 5, 2023

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5 out of 5
Sería bueno que vendieran algo de comida

Posted by on Aug 20, 2023

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2 out of 5
only complaint was that i was told that breakfast was included which was not otherwise i would have not booked was told there was coffee in a commons area but there was never any coffee made. i went both morinings i was there at 8:00 am and both days there was no coffee. Room was clean and comfortable. Staff at check in was nice and helpful. had an issue with reservation overall good stay

Posted by on May 22, 2023

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1 out of 5
I booked while driving and when arrived was told no rooms avalable Still took Travelocity's payment and said I never cancelled. This is a shady place would not book here!

Posted by , from PHOENIX on May 16, 2023

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3 out of 5

Posted by on Feb 19, 2023

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2 out of 5
A old property that has not been keep up. Air conditioner noisy, carpet worn. They do try to make sure to clean but not possible with the age of property.

Posted by on Jun 20, 2022

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5 out of 5
Check in and customer service was great. The room, bathroom, curtains, ac need upgrade/repair.

Posted by on Jun 13, 2022

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2 out of 5
Bar is closed Saturday & Sunday. Cafe is a counter you order at. No wait staff. Shuttle runs once going to Buffalo Thunder and once back. Description of amenities is misleading. Rooms are clean but very outdated. Rooms are musty smelling and the air container is very loud.

Posted by on May 16, 2022

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Comment from Hotel Management

May 26, 2022 by Victoria Chavez GM

thank you!

5 out of 5
Don't let the outside appearance catch you off guard. Our room was clean and comfortable. It is an older hotel so not a lot of amenities but all we were there for was a bed and a shower, our stay was for the town not the hotel. Price was right, location good.

Posted by on Apr 4, 2022

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Comment from Hotel Management

May 26, 2022 by Victoria Chavez GM

thank you!

5 out of 5

Posted by , from SIERRA VISTA on Jan 6, 2022

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Comment from Hotel Management

Jan 20, 2022 by Victoria Chavez GM

thank you!

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A casino, a fitness center, and multilingual staff are also featured at the business-friendly Cities Of Gold Casino. Free self parking is available. This 3-star Santa Fe hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 1 sq m of conference space
  • Built in 1998
  • Casino
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Bowling alley on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Property shuttles: Casino shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Cities Of Gold Casino offers 124 accommodations with complimentary bottled water and hair dryers. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Restaurant at the casino - Onsite family restaurant.

Lounge at the Casino - Onsite bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Golf lessons available nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 45 per accommodation, per stay (maximum USD 45 per stay)
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Minimum guest age is 21
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 45 per accommodation, per stay (maximum USD 45 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cities Gold Casino
  • Cities Gold Casino Hotel
  • Cities Gold Casino Hotel Santa Fe
  • Cities Of Gold Hotel Santa Fe
  • Cities Gold Casino Santa Fe
  • Cities Of Gold Casino Hotel
  • Cities Of Gold Casino Santa Fe
  • Cities Of Gold Casino Hotel Santa Fe

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.